Prior to staying at the resort I read many of the reviews of the property. My final conclusion after staying there is that you should choose a resort based on what you want out of your vacation. I wanted the sand, the water, decent food, and most of all friendly people--I got all of that and then some.
ROOMS: Many people complained about the rooms or the inability to get items they needed in a timely manner. My outlook on that is that if you don't get what you want initially, it will be provided if you ask again. My vacation was about relaxing and if that is truly what you come to do, it is pointless to get upset over something so trivial as a towl that isn't delivered as soon as you want it. When my family and I arrived (me, my mother, my daughter, and my son) our room was beautiful--it looked just like the pictures on the website. The fact that we only had two washcloths didn't really faze me that much. We requested more, and although we didn't receive them the first time we asked, we got them when we asked again. As previously stated, my goal was to relax--getting upset about a towel was really low on my list of priorities.
Many people have mentioned the dampness of the rooms, and it is a fact that you may experience a bit of humidity. That being said, just come prepared for that--if you're worried about your clothes being damp, bring plastic bags to keep them in. The room was by no means uncomfortable, our air conditioner worked fine, and I really can't complain.
The showers are partially glassed in which means some water will inevitably get on the floor, but it's very simple to wipe it up and keep moving--definitely not a reason to stay away. Overall, I was very satisfied with the accomodations.
FOOD: I would have to say that the food was just fair for me. We ate at three of the a la carte restaraunts (Japanese, Mexican, Seaside Grill) and it was average. It wasn't awful, just nothing to rave about. But again, for me, vacation isn't about the food, it's about the experience so this was just a minor bump in the road. We never had to wait to be seated and the service was always EXCELLENT. Richard (the chef) in the Japanese restaraunt was amazing and personable--loved him more than the food :) I would have to say that the buffet was probably the best place to eat, but I only dined there one night because I was too busy trying to sample the a la carte places.
I don't drink alcohol so I can't really comment on the selection of alcoholic beverages.
BEACH AND POOLS: The beach and pool area were beautiful. Yes, you do have to get up early if you want to get an umbrella for the pool area. On those days that I was unable to do so, there was always an umbrella available at the beach so I was more than happy. Of course there is much more entertainment around the pool area, but you can enjoy the peace and sun in either location.
STAFF: I have nothing but good things to say about the staff. For me, they are what made my vacation special. You can have all of the fancy amenities you want, but at the end of the day, it is the people who truly make a place spectacular, and Dreams Palm Beach has some of the best. First I have to start with the entertainment team. Rey, Gasolina, Lucky, Carlos, Felix, and Patricia are THE BEST. We were only there four days, but in that four days the whole staff became family to me, and I can't wait to see them again. They go out of their way to make everyone feel welcome from the smallest child to the most elderly. Their energy is contagious--especially Rey, I don't know how he does it-- and they always managed to put a smile on my face. In fact, I was so attached, I was in tears when it came time to say goodbye. If you go, be sure to participate in the activities they provide, you will have so much fun no matter how silly you may feel, and they have quite a variety of activities-- from sports to games to clubbing, they have it all. It can't be easy to go out and energize and motivate people everyday, but they do it well. Love them bunches!
Then there is the staff of the Explorer's Club. My eight-year-old son went to the Explorer's Club and I could hardly pull him away to go to bed at night. They are open everyday from 9:00 a.m. to 10:00 p.m. And I felt perfectly comfortable leaving my son there (he wouldn't have it any other way) for as long as he wanted to stay. I was given a cell phone to get in touch with the staff and vice versa, and it all worked so well. They too became like family to me. Yaniry, Awilda, and Nahiya took such great care of my son, that he too was in tears when he had to leave them.
I feel so in love with the resort and the people that I never made it off the property to participate in any tours or shopping expeditions. When I return, and I will most definitely return, I may consider participating in those activities, but I love the staff so much I want to spend as much time as I can with my Dominican family at Dreams.
- Official Description (provided by the hotel):
- Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more less
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- Also Known As:
- Dreams Palm Beach Punta Cana Hotel Punta Cana
- Occidental Punta Cana
- Occidental Allegro Punta Cana
- Punta Cana Occidental
- Sunscape Punta Cana
- Punta Cana Dreams Palm Beach
- Punta Cana Allegro