Let me start off by saying that our travel agent warned us that Apple rates the Dreams Resorts higher than they deserve because of their financial tie with Dreams. With that said, we knew it would not be a 6 Apple and we were not disappointed.
Check In: Check in went very smoothly. We were greeted with warm towels, champagne and cookies. Our room was not ready when we got there because we were there 3 hours before check in but it was no problem. We went to the dining room to eat and when we got back our room was ready. Cesar who was a trainee took care of us at the front desk and he did a great job.
The Room: When I walked into the room I said to my husband. "This is really nice" Other than it was very warm in the room. We quickly found out that the air was not working, the safe did not work and the TV did not work. The safe was fixed in less than an hour, The air was fixed in about 2 hours and the TV did not work until our 4th day there. I secretly did not mind at all that the TV did not work, but my husband wanted to keep up with sports. On our third day there the toilet overflowed but when we called they came to fix it within 10 minutes. There were some minor shower issues as well. The design just does not make sense and there was no way to avoid water getting all over the floor.
The Beach: The beach is absolutely beautiful. I spent a most of my time on the beach and much time floating in the water on a raft. My only disappointment with the beach was the trash I saw while walking up and down the shoreline. I would think the resort could put a process in place to clean this up just as they do the seaweed.
The Pool: The pool is also beautiful as well as the areas around the pool. I loved the areas of the pool that had little ledges where you could put a chair right in the water or even beneath a little hut. My only disappointment with the pool is the chair hoarding. It is by far the very worst I have ever seen. Actually, it is down right ridiculous. There were many days that I saw four to six chairs in a row saved with towels, books, shoes etc. and literally several hours went by that no one was near them. This behavior forces people that would normally not do this to do it just so they have a poolside chair themselves. Again here I feel the resort needs to get involved and put a process in place to prevent this.
Food: We ate at every restaurant except for the French. We simpy did not have a chance to get there. We felt the food was excellent in every restaurant. I love the fact that if there is a wait, they give you pagers and page you when your table is ready. Our personal favorite was the Seaside Grill. Although it was a litte breezy the week that we were there. Simon was our favorite waiter in the Main Dining room and Wilbert the "happy chef" was our favorite cook.
Bar: If you ordered top shelf drinks from the main Lobby Bar, it was a good drink. Anywhere else I always asked for extra liquor in my drink. I had several Absolute Cosmopolitans throughout the week and depending on who made them, they tasted different each time. Not bad ... just different. We did many shots of Mamajuana.
We brought large insuated mugs with us and had them filled with Rum & Coke so they lasted awhile as we were on the beach. There is waitress service around the pool and on the beach. We found that tipping just $1.00 every so often, not every time, kept them coming back to take our order.
Entertainment: Although it was certainly not broadway, The show was entertaining. We went to the show three different nights. There are many activities throughout the day. Bocce Ball, Volleyball, Horse shoes, Water Polo, Aerobics and others. We were there on March 17th and they had a great St. Patty's Day Celebration. Gasolina & Franciso were our favorites on the entertainment crew. The Casino on the other hand had something to be desired. I don't gamble, but my husband played blackjack a few times. Once the dealer did not even realize he busted and started taking chips from the players until someone pointed it out. Another time the dealer started taking a player's cards when this player pointed out that he had 21. You have to really watch them.
We went on the outback safari tour and had a really good time. Cesar was our Jeep Driver and Gregory was out tour guide. I would highly reccomend that if you do this excursion you ask for them. They absolutely made the tour most enjoyable. We also did the snorkeling at the Marinarium. The basic snorkeling was ok, not great. It was cool to snorkel with the nurse sharks and stingrays though.
Overall: We have some great memories of our Week in Punta Cana at Dreams Palm Beach and some beautiful photos.
- Official Description (provided by the hotel):
- Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more less
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- Also Known As:
- Dreams Palm Beach Punta Cana Hotel Punta Cana
- Occidental Punta Cana
- Occidental Allegro Punta Cana
- Punta Cana Occidental
- Sunscape Punta Cana
- Punta Cana Dreams Palm Beach
- Punta Cana Allegro