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“Above Excellent” 5 of 5 bubbles
Review of Dreams Palm Beach Punta Cana

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Dreams Palm Beach Punta Cana
Ranked #21 of 110 Hotels in Punta Cana
GreenLeadersSilver level
Middleton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Above Excellent”
5 of 5 bubbles Reviewed February 3, 2014

We spent 7 wonderful days at Dreams Palm Beach. Our room was beautiful. Very clean, comfortable and very well looked after. The food was awesome; did not find anything wrong with any of it. Staff was all very friendly and helpful. The Resident Manager Milan Milenkovic was very friendly always making sure you were comfortable; asking if you needed anything. Beach and pool were very clean; never hard to find a place to sit. You really need to have a coffee at there little café shop. Very nice to have a coffee and a sweet anytime you want. We would ; no we will be back again next year. would recommend this resort to everyone.

Room Tip: We stayed in building #8 had a tropical view; very peaceful.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cndr07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10,152 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,663)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Beverley, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

The whole family descnded on Dreams Palm Beach for my youngest sister's wedding and it has left me with the knowledge it beats a church wedding with ease. Sun setting over the blue sea, walking on white sand. Dancing on the beach with our own free bar, musicians, long until after the sun went down was perfect. The wedding took place during the second week of our fortnights stay. The first week was just ariot, had great fun. Took the nephew for Spanish lessons every morning on the beach pagoda, volleyball, sliding away from the beach bar in to the pool with a cocktail, this is what a holiday is all about! The site is big enough to do your own thing but close enough to hook up with everyone too. Particularly loved the jpapanese restaurant (make sure you request the sushi as we didn't notice at the time on the menu). If you liek soemthing different or want to venture there is a lovely shopping centre where there is a Hard Rock cafe and super cocktails! Loads for the kids to do (computer club) although be warned the games played can be of the 18+ variety so you may want to check what's going on before leaving younger children there! The entertainment on the night was a good laugh, the disco through the casino was ok. Two weeks was long enough as you do find entertainment is limited as it's repeated every 7 days but going with a large family the company was always good and we had plenty of laughs and lots of memories.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, February 4, 2014
Dear Guest,

Please receive the warmest greetings from Dreams Palm Beach. We feel overjoyed to read such an amazing and positive comment. It is very rewarding to know that we have met your expectations and that we were able to make you feel right at home.

We are glad you enjoyed our staff’s friendliness and hospitality, activities and facilities Dreams have to offer.

Please know it was a pleasure to have had you here at Dreams and we are looking forward to be able to delight you in the future.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hessle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 3, 2014

We have just returned from our 2 week honeymoon at dreams palm beach 15-29th of jan and wasn't disappointed. It was a lot better than I expected after reading some reviews. We were staying in the preferred which is well worth the extra money and was upgraded to a honeymoon suite which was amazing and made it a little more special for us. We found nearly all the staff to be helpful, friendly especially hose?rnd the pool area and German? They looked after us well. Also Carlos was great too we had a little altercation with a very rude arrogant guest on the beach one day and Carlos was brilliant helping us resolve the matter though this did put abit of a dampener on our trip as was a little on edge every time I saw this rude guest afterwards. No need for some people so arrogant and rude!! We also had a butler wilson! He was fab! and there to help with anything we needed though we didn't really like to ask him to do much ha didn't feel right but we rang him a few times and he was always with us within a few minutes. Rooms was always very clean everyday and we were brought contraband every day and fridge is stocked daily, if they do forget anything if u ring down they bring it up for you. Food was good, only used buffet few times, bar and grill excellente and worth being preferred to use during day. Other restaurants ok, not alot of choice if u don't like seafood we don't all like it you know!! Got bit fed up of steak but food had was nice French, Chinese and Japanese all fab! Mexican was abit bland for us need abit more flavour in the food but nice staff. Nighttime was abit boring being quite young, theatre wasn't really our thing though the staff work really hard can't fault them, just mainly the Lobby and that's it could maybe do with another bar area and some music, they have a disco room but didn't start till late and only really busy if there's been a wedding had a few nts in there but could have done being abit livlier earlier as u are quite tired and don't want late night every night!! All in all we really enjoyed our honeymoon and we would return if wanted a nice quiet relaxing break, Thankyou to all the staff!

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pjsanderson-read
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

We just returned from a great week at Dreams Palm Beach. This resort was the perfect size for our group (two families- 4 adults, 4 kids). Everything is a 5 minute (at most) walk away, so no big deal if you have to run to your room for something.

The beach is absolutely beautiful and the weather was fantastic. The pools are great too and it's not too difficult to find a spot, especially in the afternoon.

The food was very good, buffet was as good as you get anywhere and we felt it provided excellent healthy food that appealed to kids. The pasta bar was awesome. The a la cartes were fantastic- I really enjoyed every meal we had. The Japanese was SUPER fun and the guys did a terrific job entertaining us. Rudy, our waiter was so sweet and the chef was amazing too! Minerva at the buffet also deserves special mention- she was so sweet!

The activities were a lot of fun, especially the Beach Party and the Foam party at the pool. Candyman, Sony and others did a great job making sure people got involved.

The Kids Club was a bit disappointing for our kids- they just didn't take to it as well as other vacations we've been on. While I get the "no parents" policy (it's cute), I did find it a bit strange that it literally meant parents weren't allowed in at all. I would have found more comfort in actually being able to see the facilities, ensuring it was clean and safe for peace of mind. Our kids did spend some time with the kids club on their resort activities and enjoyed the bungee jumping and treasure hunt. The ladies who worked there (Abby and Ysabel) were sweet and great with the little ones.

I found this resort had lots going on, we were in Building Number 1 and looked over the entertainment gazebo and enjoyed the nightly entertainment. The disco provided good music and a fun dance place.

Our room was great, plenty big, comfortable beds and clean. Mini bar service was always fulfilled with whatever we requested on a note.

To sum it up, resort was great, Dominican hospitality was great and we would recommend it!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Halijen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, February 4, 2014
Dear Guest,

Receive the warmest greetings from Dreams Palm Beach. Thank you so much for taking the time to share your comments with other reviewers and for giving us the honor of being part of your vacation. We are glad you found your holidays to be great

On behalf of our Dreams staff, we would like to express how delightful it was to have taken care of you; we do look forward to be able to welcome you back in the near future.
Warm regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Ridgeville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 3, 2014

My wife and I just returned from celebrating our 25th wedding anniversary at the Dreams Palm Beach Resort. The resort is absolutely beautiful. The landscaping, pools, buildings, and rooms were far nicer than we could have imagined. The beach was also beautiful but not very useful in regards to swimming or snorkeling. The beach did have plenty of chairs and activities and was nice to walk along. The food was tremendous. My wife and I explored most of the restaurants and enjoyed the food without waiting for a table. This was not just a beer and pina coloda resort either. The list of drinks was quite extensive. My wife's favorite was the lemon daiquiri. The nightlife at the resort is not great. My one warning and only complaint is the fact that there is no ATM on site. Bring cash. You are able to obtain cash at the hotel's exchange office but at a rate of $.23 per dollar using a credit or debit card. And this is why there is no ATM on site.

Room Tip: We were in 3202 that had a jetted tub combined with a shower-very nice with a pool view.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank treilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, February 4, 2014
Dear Guest,

Greetings from Dreams Palm Beach. It is much appreciated to have been chosen by you to have spent this past vacation and furthermore to have shared your experience with other reviewers. We are extremely happy to read that you thoroughly enjoyed your stay and were treated with the excellent customer service we are so renewed in delivering. Thank you for your feedback. However, please know that the exchange booth located in our resort is an outsourced company and the exchange rates are totally legal.

On behalf of the Dreams staff, please know that it was a delight to have contributed to the enjoyment of your stay. We look forward to your next visit to your home away from home.

Warm regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 2, 2014 via mobile

First off would like start off by saying thank you to all the great staff. Jose in Coco cafe and Sony, Sander, Woody, Candyman and Gasolina were amazing u guys made the trip EXCELLENTE! Everything was great the pool, the beach, the food, the drinks, the entertainment, the weather. Anyone thinking of staying here its a great place to pick. Thank you Dreams.
The Pereira Family

Stayed January 2014, traveled with family
Helpful?
2 Thank Ryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, February 4, 2014
Dear Guest,

Greetings from sunny Dreams palm Beach. We are thrilled to hear about your successful stay with us. We are so pleased to learn that you enjoyed your stay and that you were treated with the excelente service we strive to provide all our guests.

It is a pleasure to have served you and we hope that you’ll have the chance to return in the near future; it would be an honor to host you again.

Best regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed February 2, 2014

We just spent 2 weeks in Punta Cana. The second week was at Dreams Palm Beach. Our stay here was fantastic. The resort was amazing. Dreams Palm Beach is small and compact. You can walk from one end to another in 10 minutes or less yet there is every amenity available. We stayed in the preferred club room which we felt was worth the extra money. Not only was the room close to the beach we had access to the preferred club private sectioned beach, a special lounge, the Seaside restaurant for an a la carte breakfast and lunch and free WIFI.

Our room was nice and comfortable.and conveniently located to where we wanted to be. the room was kept clean. We also were treated by a variety of towel art, which we enjoyed seeing. Both the day maid and night turn down service was excellent. We also liked the fact that there was room service which we took advantage of a few times.

There are several restaurant choices. We went to them all and the service and food were excellent at all of them. This resort does not have a reservation system and we didn't have to wait for any of them but one. It was probably due to the time that chose to go to that one. We tended to go around 630 to 7 which was the best time to go without wait. If you chose to go around 8pm there was usually a wait.

With the size of the resort we never had an issue finding chairs, however my mid day it could be a challenge. We tended to stay by the big pool. The smaller pool with the swim up bar definitely was busier. On the beach there was no issue finding chairs at any time. The beach did have a lot of seaweed. They were constantly cleaning it up but being on the Atlantic coast and with the wind at times, this was a never ending battle. It wasn't a big deal for us though.

As we travelled with our daughter having a hotel with a kids club is important to us. This is our 5th hotel we have been to with a kids club and it was by far the best place we have been to. Our daughter loved the Explorer's club and all of the activities. She wanted to be there all day and even insisted on going to dinner with the kids each day. We were so happy she was having a great time and in turn this allowed my wife and I some quiet time of our own. We can't say enough about Ysabel and Awilda who worked the kids club and provided so much care and attention to our daughter. You two were great...thanks so much!

All in all we had a fantastic time at Dreams. There were so many little things that added to how great this resort is, including wait service on the beach and pool area, free WIFI with preferred club, great variety of restaurant, room service, private preferred club beach and a fantastic kids club. All staff we encountered were so friendly and courteous.

We can't wait to go back again next year!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Ottawan2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review, February 4, 2014
Dear Guest,

Greetings from Dreams Palm Beach. We appreciate you have taken the time to comment on your stay. Thank you for having chosen Dreams as your destination getaway in Punta Cana. We are glad that your vacation overall was great. Thank you for highlighting our wonderful staff; rest assured that we will be sharing your kind words with them.

It was a pleasure to have taken care of you. We look forward to be able to welcome you back home in the near future so that you are able to experience more of what our destination has to offer.

Warm regards,

Vangie Severino
Management Assistant
Dreams Palm Beach Punta Cana
Cabeza de Toro, La Altagracia Dominican Republic
Tel:(809)552-6000 Ext. 1719
operaciones.drepb@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Palm Beach Punta Cana

Property: Dreams Palm Beach Punta Cana
Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Casino Hotel in Punta Cana
#17 Spa Hotel in Punta Cana
#18 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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