The hotel was excellent, the room very large with a very comfy bed. We were in a quiet part of the hotel except for distribution trolleys being pushed past under the balcony.
The restaurant and bar staff were very friendly and the animation team worked extremely hard, as did all the staff.
There were plenty of sun loungers by the pool and under the palm trees by the beach and there were also some double beds with roofs, which were comfy.
Food was excellent in the main restaurant and we also went to the Japanese, Fusion and Steak restaurant which were good. All the waiters were friendly and very professional.
Our only complaint was about the only trip we booked through the Thomson reps to the marine Park to go snorkelling with the sharks. After 2 hours of a 4 hour trip we hadn't even seen the sea!
This holiday enabled us to switch off and relax completely.
Our only real niggle was the time taken daily before our room was serviced and having to phone reception frequently to get more coffee bags and creamer.
We would certainly recommend this hotel
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard ... more less
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- Also Known As:
- Riu Palace Macao Hotel Punta Cana
- Riu Palace Macao Punta Cana
- Riu Palace Punta Cana
- Rui Palace Punta Cana