Positives: The hotel was very clean and the service was excellent. The pools were lovely. Choice of a deep swimming pool or the shallow pool which has sunbeds, seats and a bar. There are free shuttle buses to the shopping malls. A good selection of wine was sold in the grocery store. Yellow Tail was $14.00 US for a bottle. The hotel offers a huge variety of cocktails. A little sweet for my liking but many people enjoyed them.
Negatives: Staff work long hours and get paid very poorly. They generally work 10 hours per day for 11 days and get 3 days off. The waiters earn about $400.00, tips included, per month. Tipping is very important although they do not pester for a tip. The life jackets were in very poor repair. Most had missing buckles. Good life jackets are a must if you are sailing or kayaking. The wine was like vinegar, that is why we needed to stock up from the grocery store. The food was very bland. A good variety of dishes but a bit boring after a few days.
Overall, for us, it was a great time. We met some great people. I would consider going back even though I have mentioned the negatives. The cleanliness and freindly staff was the most important thing for me.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more less
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- Also Known As:
- Riu Palace Macao Hotel Punta Cana
- Riu Palace Macao Punta Cana
- Riu Palace Punta Cana
- Rui Palace Punta Cana