I will never stay at a Riu property again! Just got back today from a 5 day stay and I probably lost about 10 lbs for not eating the terrible selection of food. Cheese and ham all day sitting in the heat. And 24 hour food means 24 hours food is available. Not 24 hours from the hours of 7-10 for breakfast. We had to beg the chef at Mamajuana to make pancakes because we did not eat yet. Also modernize your lock and key system to card keys and get rid of that nonsense hard keys for the room. Update your TVs to flat screens And don't charge me $10 for an additional key. Really! Customer service was horrible! Our tub got stopped up everytime we took a shower! And we came back from all day at the pool to find our room not cleaned yet. Really! No one told us about making reservations for dinner. Who wants to get up before 10am on your vacation. Let me quality this by saying that I have stayed many hotels in my day and all types of quality (Ritz to Comfort Inn) and I found that this was my worst experience...ever! Let me say again I am never going back to Riu property!
- Official Description (provided by the hotel):
- * Located in Punta Cana * Situated on Arena Gorda Beach * Complimentary sun loungers on the beach * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino and Riu Naiboa hotels * Main building and 1-story bungalow complex * Surrounded by 46,000 m2 / 50,300 sq. Yards of palm groves, adjacent to the beach * 50 km / 31 miles from Higley * 600 m / 1,980 ft. From Caribbean Street * 30 km / 19 miles from Punta Cana Intl. Airport * Credit cards accepted: Visa, MasterCard ... more less
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- Also Known As:
- Riu Bambu Punta Cana
- Riu Bambu Dominican Republic