My boyfriend and I travelled to Punta Cana from July 2-July 9, 2012. Just a pre-cursor to this review...it's only our opinion and it's based on our personal expectations. We are in our mid-late 30's and have no kids.
If we were to spend our entire vacation at Riu Bambu, we would have second guessed coming back to Punta Cana. We stayed at the Bambu for 2 nights before we upgraded to the Riu Palace PC. (Thursday until Sunday paid an extra $50 per person per night CAD. Well worth it!)
We were contemplating the Bambu or Riu Palace pc before we booked and since the ratings on the site we booked from classified the Bambu as a 5 star, we thought it would be what we were looking for, but there is no comparison. We definitely agree with the 3 star rating on trip advisor.
The palace is much more superior. Definitely 5 star. Food- more selection, greater variety. Times of restaurants - more flexibility. Friendlier atmosphere. Most if not all staff speak English. Rooms, Beds better quality. Cleaner pools. Less kids, more relaxed atmosphere. Service on the beach and at the pool. (not offered at Bambu) No deposit required for a spare key. (Bambu -$10 US) Entertainment - better quality. Bambu - cheaper, food is still good but, not as good as the palace.
In our opinion the Bambu is suited more for someone who doesn't need the extras or mind a busier hotel or are not particularly affected by a less friendlier staff. However, koodos to the entertainment staff in both resorts.
We really don't have any complaints per se, it's just that we expected a 5 star and it wasn't. It's a bit decieving when you are booking online. We met a family from Argentina when we were there and they were disappointed as well.
Our other issue is that our flight was delayed over 8 hours on the way there and so, we lost a day of our vacation. We purposely booked the flight on the 2nd instead of the 3rd (paid more) and then lost that day. We arrived around 7pm and since there isn't daylight savings time in PC, we got there in the dark. We are currently trying to get refunded for one day through Sunwing, but, they are claiming they have no "legal responsibility" for a delay. If anyone has experienced difficulty with a delayed flight or dealing with an airline in this matter, we'd really appreciate some advice!
- Official Description (provided by the hotel):
- * Located in Punta Cana * Situated on Arena Gorda Beach * Complimentary sun loungers on the beach * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino and Riu Naiboa hotels * Main building and 1-story bungalow complex * Surrounded by 46,000 m2 / 50,300 sq. Yards of palm groves, adjacent to the beach * 50 km / 31 miles from Higley * 600 m / 1,980 ft. From Caribbean Street * 30 km / 19 miles from Punta Cana Intl. Airport * Credit cards accepted: Visa, MasterCard ... more less
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- Also Known As:
- Riu Bambu Punta Cana
- Riu Bambu Dominican Republic