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Stephanie E
Savannah, Georgia

Fun in the Sun

5.0 of 5 bubblesReviewed Aug 15, 2019
Club Med never dissapoints!!!
I traveled as a Single guest and had a wonderful time. So many activities and never a dule moment!!
Punta Cana was my second Club Med Property and their service is consistent throughout their brand.
What Club Med will I go to next? so many choices, cant wait to try!!
Date of stay: August 2019
Trip type: Traveled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Club Med
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this review
Responded Aug 23, 2019
Thanks for your review! We're so glad to hear that you had "fun in the sun" at Club Med Punta Cana. We can't wait to see which Club Med you choose to visit next! The Club Med Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (22,293)
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Reviewed August 14, 2019

My experience at Club Med Dominican Republic was beyond my wildest dreams. The hospitality of the staff was so exquisite I felt like VIP everywhere I went. Further, the food was absolutely delicious and beat my expectations. Jerry, the manager of food and beverage, was so passionate about the food and having a happy staff to prove it. I spent a lot of time at the Zen Pool where Alex is in charge and he did an amazing job making us feel right at home. We did trapeze, watched shows, went to the gym, did yoga, played tennis, learned how to sail, kayaked, read and ate and ate and slept and relaxed. I HIGHLY recommend this experience to anyone!

Date of stay: July 2019
    • Location
    • Service
1  Thank Courtney E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded August 23, 2019

Thank you for your review! It's fantastic to hear that you had the best vacation ever at Club Med Punta Cana. We are thrilled that the cuisine exceeded your expectations and enjoyed the activities. We hope to see you back again in the near future! The Club Med Team

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Reviewed August 14, 2019

We have visited other Club Meds before but were blown away by Punta Cana. First, we were greeted by CDV Pierre-Jean. Never have we been greeted by the CDV but apparently, this is how it is done at Punta Cana. This gesture showed us that he was invested in our vacation. He was so incredibly nice, warm, and welcoming as if we were staying at his own home. Next, we were shown to our room right next to Zen Oasis. The room was beautiful and clean! We enjoyed our time at the Zen adult pool where we met Alex and his staff at Zen (we love Lena!). Again, so incredibly warm, thoughtful, and welcoming! To our surprise, he upgraded us for our last night to Zen. The room was beyond incredible. Beautifully appointed! Thank you to Alex for this gift! Meals were over the top. We had no trouble finding things to eat that were part of our crazy diet and we were joined each night by a GO. Thanks to Matt, John, Dorian, and Antoine for providing such great conversations and laughs! You guys are the best! If you can get to Indigo for dinner, do it! The meal was outstanding! We had a couples massage down by the beach that was great. 1 hour of peaceful bliss. There was not one thing that was negative about Punta Cana!! The staff work incredibly hard, especially the GO's that double for the evening entertainment. Pierre-Jean and Teddy were ever-present and had amazing energy introducing each show and visiting with the guests. They run a great village. Thank you all for a great vacation.

Date of stay: July 2019
Thank Kapclan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded August 23, 2019

We appreciate your review of Club Med Punta Cana! It's wonderful to hear that you had such an excellent anniversary at our resort. We are so excited that you were able to receive a peaceful couples massage during your stay and enjoyed Zen Oasis! We would love to see you again soon. The Club Med Team

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Reviewed August 14, 2019

We cannot get enough of Club Med Punta Cana! This was our 4th time there and we know we’ll be back. Club Med as a brand is unbeatable in customer service, value and family fun.

We met Aki, Matt, Momo, Theo and the rest of the Mini Club crew and they were patient and wonderful in taking care of our child. He was fed and entertained throughout those days he was with them- from Cirque de Soleil lessons, tennis lessons, soccer and participating in a children’s presentation, he was well-attended to while we were enjoying the resort.

The photo booth and nightly dress codes were one of our favorites. We dressed up as a family and had pictures taken. Their photo package was reasonable with all the pictures they took of us, not just each night, but also all around the resort during our stay.

The food cannot be beat! The buffet style meals from breakfast to dinner are prepped with style and are world-class.

We went to the Santo Domingo excursion and Lobster cruise excursion and our guides were awesome. Our child loves snorkeling and enjoyed every bit of it.

We also enjoyed their spa. Our host changed our time slots so that my wife and I could get the massage and treatment together as a couple. We'd like to thank Elupina, Luz and Nassera!

We played ping-pong, tennis, volleyball and tried archery and snorkeled on the beach.

We felt safe with all of the other families with children in the resort.

I left my iPad in the resort on our departure day, and Vivianna ensured that it got shipped back to us, safe and sound.

We’ll be back at Club Med Punta Cana and we’ll be trying their other resorts worldwide in the coming years!

Date of stay: May 2019
    • Location
    • Sleep Quality
    • Service
1  Thank EntengKabisote
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded August 23, 2019

Thank you for your detailed review! We're thrilled to hear that your 4th time at Club Med Punta Cana was such a success. It's great that your family enjoyed everything from snorkeling to playing ping pong! We are also happy to hear that the nightly dress codes were one of your favorites! We can't wait to see you all back again soon. The Club Med Team

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Reviewed August 13, 2019

This was our first experience visiting a Club Med resort and it definitely won't be our last. The food and drink were phenomenal, the service excellent, and the resort beautiful. For us, it was the perfect blend of both worlds--a family vacation and a vacation as a couple.

Our only complaint, realizing this has been a persistent issue that is difficult to resolve, even at the best daycare centers, was that our baby contracted Hand Foot and Mouth Disease at the Baby Club, after only attending two days. He attended early on in the week and fell ill the last day of our vacation. We took a calculated risk sending him to Baby Club: the resort was open about the ongoing problem and the medical staff we talked to was helpful in providing honest, realistic information. In hindsight, we still would have sent him to Baby Club, as it was worth the two days of relaxing time together and our baby didn't get a severe strain of the virus, but still a blemish (pun intended) on an otherwise PERFECT family vacation.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank ericS2180XO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded August 16, 2019

Thank you for your review! We are thrilled to hear that your first visit to Club Med Punta Cana was such a great experience. It's wonderful that your stay was the perfect blend of a family vacation and a vacation as a couple. We're so sorry to hear that your baby became ill on the last day of your stay and hope that he is feeling much better now! We would love to see your family back again soon. The Club Med Team

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Reviewed August 12, 2019

Recently spent a week in this Amazing resort , from the Chief of the Village , GO Team , cleaning staff , bartenders etc were absolutely welcoming and full of energy . They really know how to make you feel special ! Especially the assistant Teddy and make sure to Visit Ben at La Cave . The resort was out of this world ! no doubt that it felt like heaven on earth ! from Music to food and consistent Ambiance . the perfect place for a family or a couple getaway . Perfect pools and amazing beaches ... and if you need a clean shave that makes you feel fresh then visit Isabella at the Barber shop .

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
1  Thank Michael T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded August 16, 2019

Thank you for your review! It's wonderful to hear that you had such an amazing week at Club Med Punta Cana. We are excited that you enjoyed everything from the music and entertainment to the delicious cuisine. We hope to see you again soon! The Club Med Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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