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BruPete
Glen Ellyn, Illinois

Wonderful Zen

5.0 of 5 bubblesReviewed May 4, 2019via mobile
It’s been 30 years since I have been to a Club Med and I was blown away by this wonderful resort. We stayed in the Zen Oasis and the room was spacious, spotless, well equipped and Very comfortable. The grounds are meticulously maintained and the mature landscaping is spectacular.
The music was pleasant and unobtrusive. The shows were enjoyable. The drinks were cold and tasty.
The food was good excellent, ranging from Moroccan to Mexican to Spanish. Fabulous breads, croissants, cheeses and gelato. The service is friendly and accommodating.
We will go back.
Date of stay: May 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this review
Responded May 16, 2019
Thanks for your review and returning to Club Med Punta Cana after all these years! We're glad you enjoyed everything at the resort including the entertainment, drinks, and service! We look forward to seeing you again!
The Club Med Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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9.7 miles from Club Med Punta Cana
Free Wifi
Free parking
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Reviews (22,293)
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2,947 - 2,952 of 22,296 reviews
Reviewed May 1, 2019

We have stayed at this resort every year for 7 years. This year we noticed a serious decline in many areas. The food was the same every night in both restaurant, not impressive at any point. The teenagers were not guided at all, as. matter of fact they were told on the first day that they could be "free" so they didn't even put on a show nor did ANY of the activities as a group. Our room had to be called in for service 4 times in 8 days and the zen beach had daily small children, The beaches and lounge chairs were never cleaned nor rearranged at any point in time during our stay, the large mattress we all missing from the beds at the beach and felt unkept in general.We will not recommend this resort nor stay there again. Our price was $100/day and for that price we could have stayed in a luxury hotel and get four star service.

Room tip: Rooms near zen oasis
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
4  Thank Anne-Laure B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 30, 2019

We had such a fun stay at zen oasis. Our room was paradise!! The staff are very fun as well. We met Alex, the new zen oasis manager, and he was simply amazing! I highly recommend booking a trip here if you're considering. We will definitely be back!

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Brooklyn M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded May 9, 2019

Thanks for your review! It's great to hear you enjoyed Club Med Punta Cana and the Zen Oasis and we look forward to seeing you again! The Club Med Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 29, 2019

Paradise!!! Me and my girlfriend had an amazing week at this resort. Staff is incredible!! Special shout out to Alex, the new Zen Oasis manager... super fun dude! Especially loved when he taught the aqua aerobics class - I still feel the burn! 10/10 would recommend

Date of stay: April 2019
Trip type: Traveled with friends
Thank miafili
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded May 9, 2019

Thanks for your review of Club Med Punta Cana and the special shout-out to Alex! It's great to hear you enjoyed the aqua aerobics class! We hope to see you again soon. The Club Med Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 27, 2019

Would you like to have a "modernised" room (more than 700 Eur/night) where you slip often on the wet floor and the clothing in the closet smells from damp (condensation), like we have experienced now for the third year? (And yes we did complain about it)
Would you like to pay for wifi, as the free wifi is very lousy, without having to try to connect for at least 15 minutes, trying many times in different ways?
Would you like to find towels torn at the sides for the times that they have been used?
Would you like to have transportation for your excursions with drivers that drive 100 km/h where 65 km/h is the max permitted, in busses without seatbelts and with screaming brakes, while they are talking constantly about rum, having a bottle (still sealed fortunately!) next to them?
Well, unfortunately we will still have to enjoy this place for another three days, but if this will have been our last visit will be very easy to guess.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
4  Thank FellowTraveler235889
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2019 via mobile

Resort is gorgeous as always! We had an amazing time, Pierre Jean (Chief of village) has great energy and smile😃all the time its all about having fun with him (i also saw him more than once picking up dirty glasses from the beach), he cares deeply about his resort his team of G.O’s follow and make sure everyone has a good time....

Plus: Great welcome by cheery Nella 👍 we felt at home right away, Alex at tennis was amazing and patient ,organized tournaments every day and made sure everyone would play no matter the level👍Alex chief of sports is a great entertainer as well (he does the best crazy signs😜) he always asked us throughout the week how was the vacation, Sander at Teen club made sure my daughter was happy, room was ready and everything worked great, Aida cleaning lady was adorable😍
Loved breakfast at Indigo (what a view!) local staff there smiling and great service , La Cave at night (no way you want to eat indoors! Worth buying wine) great service Johnson !

Less: Food at Samana in my opinion not as good as previous years, way to many small plates to carry back and forth, still lots of flies (guess no choice on a tropical island!) and sticky / slippery floors from kids dropping food...
On some days beach had a lot of seaweed, but they are working hard to clean it up..,

Thank you all staff for a great time!!! We will be back for sure !!!! We always feel like part of the family at Club Med Punta Cana😍👍

Merci Pierre-Jean!

Date of stay: April 2019
Trip type: Traveled with family
Thank Carolyn P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ClubMed, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded May 9, 2019

Thanks for your review of Club Med Punta Cana and the special shout-outs! We're glad you felt right at home and enjoyed playing tennis among other activities! We look forward to seeing you again soon. The Club Med Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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