We booked our trip several months ago, and by the time June came around, we had read SEVERAL negative reviews, and were very worried about our upcoming vacation. As soon as we drove through the front gate, we realized those reviews were just WRONG. Paradisus was absolutely incredible from start to finish. First, I’ll say, use dominicantaxi[--] to book a shuttle from the airport to the resort. They’re just as cheap as the tour buses, and you get your own car, complete with driver waiting for you with your name on a sign, so no one else can take your car. At the hotel, there are trains waiting to take you to every corner of the property, and will even drop you at your door.
After check-in, we went to the room, and were pleasantly surprised at how big it was, and it was immaculate. The maid had Hibiscus spread in the bathroom, and had already pulled back the sheets (a tip and some written instructions for the maid, especially for what you want in your mini-bar, goes a long way). Since we were honeymooning, they also brought champagne and fruit to our room one night during our stay. The towels in the room are huge, and they are more than willing to bring you whatever you desire. The shower pressure was a bit weak, but that was okay, a hard shower hurts when you’re sunburned anyway.
The pool was huge. The water is warm, and the drinks are great at the swim-up bar, where they also give away free cigarettes and cigars. The towels were very easy to come by, and we never had a problem, as was a complaint in prior reviews. I’ve been to Laguna, the Bahamas, South Padre, and Florida, and this was by far, the cleanest, whitest beach I’ve ever seen. The resort cleans the beach of sea weed every single day, and you don’t see any, until late in the day, when the tide comes back in. In the water, you can literally see the sea floor, even in the deepest areas. White sands and turquoise water, it is exactly is it looks in the pictures, if not more so. Most of the water sports are included, like boogie boarding, catamarans, etc, but there are some that are extra. Get your scuba certification before you come down, and you can scuba dive for free.
The food was absolutely fabulous. Sit down dinners like this in the States, easily will run you $100+ for 2, but here its all included. Make your reservation early for El Romantico, as it beats nearly any restaurant I’ve ever been to, and I hate French food. Albufera also makes a wonderful steak. If you order a glass of wine in these places, they don’t bring you a glass, they bring you an ice bucket, and a new bottle of wine, uncork it, and leave it at your table. The greatest variety was at the Hibiscus, where it is buffet style for every meal (breakfast in fantastic). Room service will bring you ANYTHING from the restaurants at any time, you just have to know this going in, as there is a room service menu in the room that doesn’t look all that appetizing.
While there we parasailed (extra $), rode horses, swam with the dolphins (extra $), played golf, got a massage on the beach (extra $), gambled, went to the shows, hung out at the bars, went through the eco walk, pretty much anything the hotel offered, and still feel like we need to go back, because of the things we missed.
I’m convinced that the bad reviews are from those that are used to being waited on hand and foot. If you’re expecting that, this isn’t for you, but at the same time, if you ask for something, the employees will do EVERYTHING in their power to get it to you immediately. The service really is incredible, and its one of those places that you can leave knowing you got your money’s worth. Feel free to email me with any questions.
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more less
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana