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“Beautiful Resort”

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Paradisus Punta Cana Resort
Ranked #26 of 112 Hotels in Punta Cana
GreenLeadersGold level
Reviewed May 4, 2006

I and my two best friends go on a trip every year, and we decided this
year to go to the Carribean. We had three goals: relax, spend time on
a beach, and not break the bank -- as we seem to de every year on our
trips! We accomplished all of our goals at this resort. It was
beautifully maintained - the grounds, the rooms, even the bathrooms. We could
not imagine what the nay-sayers who wrote some of the reviews were
talking about! Do not believe them. And, we're picky! Also, we did not go during Spring Break, and the first few days we felt like we had the resort to ourselves.

The beaches are amazing and the waters pristine. The rooms were
comfortable and spacious -- though the beds were not terrific, they were
fine. The service was great and very friendly -- though the waiters could
be a bit familiar. The grounds were lush and simply gorgeous. We
never swam in the main pool -- we used the pool at the spa which was quiet
and basically private as no one else was using it. The massages there
are awesome by the way!

Do bring the $1's. They came in handy -- and bring many -- they were
all very nice. Don't expect the food to be fantastic -- we ate mostly
at the buffet at the seafood restaurant on the beach, and the breakfasts
and lunches were very good -- dinner, don't expect much. The Chinese
Restaurant was good -- and the Italian place was decent. Nothing was
awful though.

I would definitely go back during the week -- I would steer clear of
the weekends though -- there were a TON of very loud people that came in
on Friday -- however, we discovered on the next to last day, that there
is a beach that extends to the right after the Royal Service beach,
that is very quiet and is part of the resort -- actually, I guess I would
go back on the weekends. We only went to the nightclub and main area
one night, and it was extremely cruise shippy -- expect it if you go.

We never left the resort -- except for one walking trip down to a
shopping area about a mile down the beach -- it was worth it as we bought a
painting for not much $$ -- bargain with them -- they are incredibly
pushy with their "cheapy cheapy" prices. The snorkeling is included and
is a fun short trip in a speed boat -- it was a ton of fun but quick --
only about a half hour -- we should have gone every day.

It was a really fun trip -- and it was all for $530 per person (hotel
and food -- the massages were $85 for an hour and well worth it).

10  Thank ls_losfeliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,930 - 8,936 of 13,208 reviews

A TripAdvisor Member
New Jersey
219
Reviewed May 3, 2006

Overall, i was disappointed with the Paradisus. I will break it down between pros and cons, with cons first (that is a longer list)

Cons:

Food- The food was edible and we didnt try all the restuarants. The buffets were average at best, with some very funky stuff which i wouldnt touch. If you want to eat at Japanese of French you will need to make reservation immediately or forget it. Chineese we arrived one night at 8 and told there was at least 45 minute wait. Ate at either Mexican or Italian, Mexican good but very limited menu. Must wear pants in Mexican for some reason, i didnt know this first night, they sat us outside and we got attacked by mosquoties. Also, met many people who got sick after eating at steak house. My wife and i still not feeling right and we have been back for 4 days and we didnt really get sick....

Bugs- Speaking of bugs, my first morning i got up, went into bathroom and there was a cockroach in the sink the size of a small child. Also, little ant like things crawling on bathroom counter, someone we met said get rid of plant they have in there, that worked.

Room service- Food not bad but some days it took a lot longer then they promised.

Keys- For some reason our keys didnt work one day, the maid let us in then had to wait over an hour for new keys to be delivered.

Staff- Overall pleasant, but asked for a wake up call one morning and never got it

Drinks- At some bars, namely the beach bar, mixed drinks tasted like medicine and at lobby bar the bartenders were sloooooooowwwwwwwww and it seemed like we bothered them.

There are more little things but i wont bore you

PROS:

THe beach is great, clean, water warm and beds to lie on. Pool is also nice.

Grounds are kept great, quite nice actually. Easy to get around and laid out well.

Casino fun but watch out for dealers, they have problems counting

Staff decent but most speak limited english.

Overall i will never go back to Dominican republic and probably not do another Paradisus

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
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17  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
West Palm Beach, FL
117
Reviewed May 2, 2006

My husband and I just got back from our honeymoon in the DR. We stayed at the Paradisus from April 24-May1st. I did alot of research and read endless reviews before picking our destination. We wanted someplace we're we could just relax on the beach, eat, and not have to worry about anything all week. We found it here. For the most part it was great, with a few exceptions.

The airport was pretty easy. Just follow the crowd and be on the look out for signs telling you where to purchase your visitor card for $10. We also heard that you need $20 to get out of the DR, but was never asked for this.
The shuttle to the hotel was a bit long. We were anxious to get there and unpack, shower, maybe relax for a few....remember we just had our wedding, we were sooooo tired! The shuttle took forever to just leave the airport and then had to drop off 3 other couples at different resorts. It took us about an hour to get to our resort finally.

Upon arrival the resort was beautiful, but we had a problem with our check in at Royal Service. We arrived at 2 pm. Check in is not until 3pm but our travel agent requested early check in. Well, not only was it not ready at 2, it wasn't ready at 3 or 4. Our room wasn't ready until 4:30 pm. I guess we could've just thrown on our bathing suits and laid on the beach....but we were so tired we just laid on the couches and waited. During this time, we saw at least 3 couples come back to the royal service desk and complain about their rooms. A few of them had requested 1 king bed (as did we) and they got stuck with two double beds (which I beleive made the room alot smaller). I was so afraid this was going to happen to us. Luckily my travel agent dropped a line down there for us and made sure we'd get a nice room. And we did! We were in building 25, room 2253. It was great. Ocean view, king bed, sitting area, great shower and hot tub!!!!
We tipped the maids $10 right away and then decreased it from there all week, usually $2 a day. They did a great job. Sometimes I had to call Royal service for more towels, but they always sent them quickly. The room had no odor and felt clean, except for the floors. I don't think they mopped them all week. I'd suggest bringing slippers otherwise you'll get dirty feet.

The food was okay. Some places better than others. Our favorite was the French, Japenese and Chinese. The Steak house was not very good. I went there with an open mind too, but the sirloin I ordered was all fat!! Even the salad bar and dessert bar was just okay. The Mexican was okay too. Typical Mexican, could've done without. We didn't try the Brazilian. At that point we didn't have a good experience with the way their meat tasted, so we passed. Stay away from the hamburgers and hot dogs at the buffet. Gross.
But great fruit selection!
The Royal service breakfast was also very good. But after awhile the food starts to get to you. We both had bad stomach issues toward the end of the week there.

Other than that, everything was so beautiful and relaxing. The beach, the water, plenty of beach chairs, the pools, the drinks. All great.

We did get a couple of massages on the beach which was nice. Not up to par with U.S massages (that I've experienced) but it still felt good. I would have felt they should be less expenive since the quality is not as high. I'd recommend it for $50 or $60 for an hour...but not $85. I only got one and actually passed on the second offer when my husband got another one.

The ATV excursion was fun for like a half hour....but not 3 hours. Not to mention its a good hour away. It eats up your whole day and I wouldn't bother with it again.

There's tons to do on the beach. We went for hour long walks. Careful of the beach shops. They over charge and are all over you.
We did the kyaking and Catamaran boats and loved them.
There really wasn't much to do at night. I thought the shows were kind of lame and the resort was pretty quite. No problem for us. We wanted to just relax and enjoy each others company.

Overall I'd rate the hotel (1-5) a 4 and the food a 3. But to go and just relax, you'll have a great time. We lucked out with the weather too! Not so sure we'd feel the same if the weather was bad all week. We would def. have gotten bored. But not the resorts fault. It's just not really a party spot.

Try it!

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
17  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2006

Pros: excellent beach, food is very good (there are nine restaurants, all are very good, so why do some of us Americans get so ugly and obnoxious if we can't get a table at one of them?), junior suite room is better than most (although beds and pillows are hard.) Weather was perfect. Service is good. Relaxation is a definite possibility, if you can avoid........
Cons: too many drunken teenagers smoking too many all inclusive cigarettes. Lots of smoke everywhere. Parents should beware of the disco (opens at midnight) that was filled with drunken smoking teens (average age 15 to 16?) with porn playing on tvs. Some employees were also approaching kids with offers of drug sales.
This is a hard place to relax with teenagers.

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
8  Thank scoolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2006

Just returned on Sunday 04/30/06. My husband and I are 50 and 51 and have been to all carib islands. This was a first time in PC. Upon arriving the time getting off the plane to checked into our room was less than 1 1/2 hours and that was including the 25 min taxi ride for $25US. We had the Servicio Real. We were in building 19 room 2196, 2nd floor ocean fromt, ocean view. Room was lovely and clean. Our butler was Nelson, he was the BEST. There were tiny ants in bathroom sink, just dump the flower and problem solved. We also has ants above the mini bar, keep sugar packets in the mini bar and again problem solved. Did not get any bug bites. Suggestion, bring Febreeze or oust for the closet as it is a carib country and mildew and dampness is part of that. Spray closet everyday and problem solved. The staff were excellent, friendly and accommodating. The beach was breathtaking and the pool a blast. The food was very good for an AI. I did get sick one night, husband did not. I think it was the vodka, rum or what ever else I drank that day. The ice is bagged ice and I did drink and brush with the bottled water. There is some toplessness, not a big deal, they walk the beach from all the resorts. I say if it bothers you don't look. I never saw anyone nude. I would absolutly return to this resort and gave a 5 star for a 3rd world country. Mind you it is not the Ritz but it was also not the Ritz prices. We also did not have a language barrier as our high school spanish worked for a SPANISH SPEAKING COUNTRY. It is a very diversed resort but this past week we met a lot of Americans as well as a lot of nice people from all over the world. Go, you will enjoy!!!

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
15  Thank Rainy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New York
16
Reviewed April 30, 2006

Las Vegas in the Dominican Republic! The property was nice, although too large. The pool bar was crowded with drunks and smokers by 12 noon so that the kids couldn't get near the bar to order. The food was poor too. All that we could deal with but the beach was crowded and noisy, motor boats cruisng by all day long. The only staff at the resort that were accomodating were at the front desk. My 2 daughters (16, 14) were whistled at by the staff on several occasions. We checked out after one day and went to Club Med! It was a fabulous week at Club Med instead.

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Dallas, PA
112
Reviewed April 29, 2006

This was our first trip to the Caribbean, and we enjoyed the Paradisus Punta Cana. My boyfriend and I visited from April 23rd to April 29th. I guess we missed the Spring Break crowd because the hotel did not seem overbooked to us when we traveled. Our major purpose of our vacation was to relax, and we did just that. We mostly spent the mornings by the pool and the afternoons on the beach. Nights were spent enjoying the restaurants and nightly entertainment.

Pool – We found the pool to be very relaxing with seats in the sun or shade. Many people had reserved their chairs early in the morning with their belongings, but we were able to find two chairs in the sun at the beginning of the week and two chairs in the chair by the end of the week.

Beach - The entire beach is breathtaking at first site. The water is so blue that I felt as if I was looking at a picture. The beach area was very clean, except the cigarette butts that visitors left behind. We also were able to find chairs at the beach. Occasionally we enjoyed the large beds as well. The water was a little rougher than I thought, but we still enjoyed cooling off in the ocean.

Activities - They are many activities offered by the resort, but we just wanted to relax the entire week. We tried to go horseback riding, but it was already full. We realize that was our own fault by not making reservations on the day we arrived. We did decide to take the advice of a previous visitor and walk to the neighboring stores along the beach. We did not realize it was going to be almost an hour walk in the hot sun. My boyfriend ended up getting terrible sunburn from the intense sun because we did not think we would be as long as we were. I am not the type of person that likes being attacked and pressured into looking into someone’s shop, so this excursion was not for us. We ended up leaving without buying anything because I am just not into bargaining.

Restaurants – We really enjoyed all the meals at the Paradisus Punta Cana. We never got sick from any of the food. Our favorites were the Steakhouse, Brazilian, and Japanese. We also enjoyed the Chinese, Italian, Mexican and both buffets. We were a little surprised to find out the menu was smaller than it looks because there are four languages printed in each menu. This was not a problem, but we just thought we were going to have more selections at each restaurant. Honestly, we enjoyed all the meals we had during our vacation. It is important to go with an open mind, and realize that you are in one country that is trying to cook meals from all over the world. Plus, if you are not happy with the meal, go somewhere else because it is all included!!!!!!!!

Room – We were very impressed with our room. Our air conditioner worked too well to the point we turned it off on the last day. Many people had complaints that the rooms needed to be updated, but we were satisfied with the room. We did not expect them to replace the sink or tub because of a crack. We did not notice any weird smells as other visitors had stated. The maids did a great job keeping the rooms clean. We always had enough towels, and the maids made sure by checking back throughout the day. Our refrigerator was not stalked every day, but we just asked for water, and it was delivered to our room promptly.

We also took many single bills with us. We did leave a tip for the maid, waiters for dinner, and the bartenders. We did not go through $100 as some other visitors did. Just make sure you take plenty of sunblock, and keep reapplying.

One part of the trip that was confusing to us was the airport. We had no clue what we were doing, so we just followed the crowd and did just fine. The lines to check your bags and going through security can be long. There is also the possibility of your flight being pushed up, so just make sure that you get to the airport on time. I think when they see everyone is at the airport they try to get the planes loaded. They were even calling people individually, so I don’t think they would leave anyone behind.

Overall, we enjoyed our vacation. Not everyone is going to love everything about a vacation, so go with an open mind and RELAX!!!!!!!!!!!!

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paradisus Punta Cana Resort

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Casino Hotel in Punta Cana
#23 Spa Hotel in Punta Cana
#23 Top resorts Hotel in Punta Cana
#25 On the Beach Hotel in Punta Cana
#26 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
Price Range: $271 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradisus Punta Cana Resort 4*
Number of rooms: 688
Official Description (provided by the hotel):
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 
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Also Known As:
Paradisus Punta Cana Hotel Punta Cana

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