The first impression of the hotel was not good at all. The reserve part of the hotel has huge water excess problems. Royal service part is better in service and has all the basics as water, but I wouldn't say it is really royal! I think this is a service of a good 5* hotel in more developed countries. I would like to mention a super caring butler in royal service Juan Alberto Jimenez Rijo for making my stay in Paradisus very comfortable and enjoyable even though the hotel has many cons. Juan is top 5 butlers that ever assisted me. He is very professional and has a good personality which is necessary in a job like his. He showed healthy interest and gave good advices even in subjects out of his duty, which helped him built a better customer relationship. He was always ready to assist, yet he wasn't all over. If you are planing to stay at Paradisus Punta Cana Royal Service I strongly recommend you to ask for Juan as your personal butler.
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more less
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana