Food poisoning, bed bugs and pushy, disrespectful management is what we got at Paradisus Punta Cana. So, here is my review, forwarned is forarmed.
My family and I traveled to the Dominican Republic last week (February 16-23) for the second time in 4 years. This year we stayed at the Paradisus Punta Cana which is owned by Sol Melia. I made our reservations in November 2007 and carried with me the e-mail confirmation dated November 29, 2007.
Upon arrival (3 PM Saturday), we were told by management there were no more rooms. We had friends traveling with a tour group,arriving later who received rooms. (The tour groups are too valuable to anger I guess) The hotel had overbooked, insisted there were no rooms and sent us off along with some other families to a less expensive, inferior hotel 20 minutes away, then brought us back the next day. On the second day our friend got sick from the food but recovered the next day. On the fourth day my wife got food poisoning and was violently ill and feverish for 24 hours and felt poorly the remainder of the week. The room was often cleaned late (and not very well), and one day was not cleaned at all, until we requested they come and tidy up while we were at dinner. By the end of the week I was getting bug bites on my legs and arms and upon returning home it was determined to be bed bug bites.
I have to warn all who read this to consider our "worst ever" experience and ask you to tell others who may be considering this hotel/resort.
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana