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“A "10"”

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Barcelo Bavaro Beach - Adults Only
Ranked #23 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersPlatinum level
Rock Hall, Maryland
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A "10"”
Reviewed November 9, 2013

The entire property is beautiful with 792 rooms. It was somewhat daunting trying to find our room when we first arrived. The restaurants have amazing food choices. The buffet restaurant covers all types of delicious food items.
The beach was beautiful and clean with great veiw of the sea. They offer plenty of non-motorized water sports, but the days we spent there the waves were too rough. Even though the waves were rough there wasn't any wind to speak of on the beach, and that was very pleasant. We are sun worshipers and there were many Palms trees to resort to the shade.

They offer many excursions. We did the Zip-Line Canopy tour. Which I highly recommend. There was a trapeze to do. The attendants were very courteous and helpful.

  • Stayed November 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Buffy123_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 11, 2013
Dear guest,

I feel highly honored to have been trusted in Barceló Bavaro Beach to spend your holidays. We are very glad to know that you have appreciated the excellent services and the beauty of our environment.

I look forward to have the pleasure to welcome you again at your second home, Barceló Bavaro Beach Resort.

We remain at your entire disposition for any assistance you might need before your visit.

Best regards,

Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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London
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 8, 2013 via mobile

My boyfriend and I stayed at the Bavaro beach resort from 11.9.13-23-9.13.

We had a great time, good food (buffets better at the the palace resort though), most beautiful beaches and a clean comfortable room. Nothing much more you can really ask for (other than a sea view which seemed impossible to get!!!).

Bathrooms could do with some updating though - the bath looked like it should have been replaced months before we got there!!

Service from some staff was poor, they didn't seem to be very happy and I felt they were quite rude. Others were better though (mainly those on the palace resort). We would however like to mention Daliza Gonzalez (premium guest services) who was outstanding - she really did help us out a lot, she was really friendly and went over and above what was expected of her. The other girls who she worked with were also great. Jose who cooked eggs in the morning was also fantastic - as soon as he saw me and boyfriend he gave us a smile and start cooking our scrambled eggs!!!

There was lots to do on the resort; mini golf, tennis, laser tag, water park for the kids plus much more so even if you stay on the resort and do not do any excursions (like we chose to do for the first time ever) u definitely won't be bored.

Restaurants were not great- food was less than average and lukewarm - it's like they make a large batch and just keep it warm in an oven. The food wasn't hot as you would expect fresh food to be.
The only restaurants worth mentioning where the service and food were good are La Brisca and Santa Fe.
If you had the buffet for breakfast, lunch and dinner you cant go wrong - more than enough variety. But go to the palace resort buffet, the food is fresher and hotter. We found that the bavaro resort doesn't change the food as often, the food is not hot and there isn't a great variety.

WATCH OUT for the ATMs on the resort I used the one outside the gift shop on the palace resort and my card got cloned. Luckily they didn't have the right pin and it was a credit card so they blocked my card but be careful.

Resort credits are coupons and a waste of time - the system doesn't work at all. Management should look at the palace resorts in cancun and model the system on their resort credit system as that works really well.

All in all we would go back if the price was right and would stay on the adults side again as it was quieter. We liked the walk or train over to the palace resort as it felt like you were 'going out'.
Plus it is a great place for some R&R.

Stayed September 2013, traveled as a couple
Helpful?
4 Thank Ruthie_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 11, 2013
Dear guest,

We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

Thank you very much for all your comments regarding to our resort. Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

I have read thoroughly your comments because they are very important for us as a responsible and professional hotel chain. On behalf of all our team, we would to extend our most sincere apologies for any difficulties you may have experience during your stay. For us it is very important the experience our guest have about their stay with us.

With regards to resort credits, this is a gift that makes the hotel to our customers so you can get different discounts on various services in the complex, so to decide whether to use it.

We hope to give us the opportunity to provide the care and quality you deserve at a future visit. We remain at your entire disposition for any assistance you might need before your visit.

Sincerely,

Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013

Being a frequent business traveler to many lovely five star properties, I was a bit timid when booking my first all-inclusive vacation. The resort did not disappoint. It was exceedingly clean and beaches were groomed, literally. The service was lovely. The variety of restaurants was excellent. Candidly, the house white wine left something to be desired; despite this, the resort was a hit. The other reviewers are spot on. Book dinner reservations early. Make sure to have romantic dinner on the beach one evening. Club Premium is a must. You will be in good hands.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elliew974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 7, 2013
Dear guest,

Thank you for choosing Barceló Bavaro Beach for your vacation and sharing your experience with the online community.

We highly appreciate your comments about our services and facilities, especially the Club Premium benefits.

As a responsible and professional hotel chain we highly appreciate your feedback about your experience in our property. It is a real pleasure to know that we exceed your expectations in general. With regards to the house wine, it will be taken under consideration your evaluation.

Barceló Bavaro Beach and its team are committed to provide quality service beyond guest’s expectations.

We await you pretty soon for another great vacation.

Cordially,

Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Linden, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 5, 2013

The service was excellent from the point of arrival to the last day..best customer service ever..I was pleased with the quality and care provided by Esmeralda, Evelyn and Damely such gracious hosts that were caring, welcoming and accommodating which made my vacation so much more pleasurable Their customer service far exceeded my expectations! Keep up the quality customer service Im planning my next vacay to DR and I wouldn't stay anywhere else but Barcelo Bavaro Beach.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Feistycherrycocoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 7, 2013
Dear guest,

We thank you for trusting in Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

Thanks for choosing us as a destination for you stay. For us is very important the experience our guest have about their stay with us. We would like to express you how glad we are to read your positive valuation about our services and facilities and the excellent service of our staff.

On behalf of the Guest Service Department thank you very much for your nice review.

We remain at your entire disposition for any assistance you might need before your visit.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,

Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2013

Just returned from the Barcelo Bavaro Beach. We loved our stay at this property. The property and pool were very clean. The staff was very friendly. We stayed over Halloween and they went all out decorating for the day. We loved the fact that it was adult only. We would highly recommend this property. The only negative I have to say would be about the gift shop. I went in there on Saturday November 2 to purchase something. I brought my purchase to the counter. There were 3 people working that day. They were working on new merchandise turned to look at me and then completely ignored me and went back to working on the new merchandise. I waited for awhile but left what I wanted to buy on the counter. I talked with other guests and they said they also encountered rude behavior in the gift shop. Too bad because otherwise we had a great time.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lifesatrip1295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 5, 2013
Dear guest,

Thank you for selecting Barceló Bavaro Beach for your vacations and sharing your experience with the online community.

I have read thoroughly your comments because they are very important for us as a responsible and professional hotel chain. With regards to your comments we will be attentive to our staff behavior in order to avoid situations that lead us away from our goal.

Barceló and its team are working very hard to improve our service on the daily basis.

We hope to give us the opportunity to provide the care and quality you deserve at a future visit.

We remain at your entire disposition for any assistance you might need before your visit.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,

Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 5 Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 2, 2013

If you go to Bavaro Beach, I would recommend getting the 5 star package which gives you access to the entire premises, all hotels, pools and restaurants. You will have plenty to do, see and eat during your stay. The entire complex area is quite large, the beaches are white sand, turquoise water... Beautiful. One of the best getaways I've had recently!

Room Tip: Get the full package to access all the hotels, restaurants, pools, etc.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 4, 2013
Dear guest,

We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

Thank you very much for all your comments regarding to our resort. I really appreciate your nice comments about our services in all departments. Your feedback will encourage us to continue providing the high level of service we believe our guests deserve.

We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,
Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 1, 2013 via mobile

Adults only---great for those that do not want kids running underfoot while swimming, lounging or eating!! It is vacation after all. Beautiful landscaping, food in the ala carte restaurants was better than the buffets. The Italian restaurant was by far our favorite --la dolce vita!

Beach and pools were picturesque & inviting you to dive in!

Stayed October 2013, traveled with friends
Helpful?
2 Thank barb1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Samuel J, General Manager at Barcelo Bavaro Beach - Adults Only, responded to this review, November 3, 2013
Dear guest,

We thank you for trusting in Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback
.
Thanks for choosing us as a destination for you stay. Is a pleasure for me and the all team of Barceló Bavaro Beach that you chose us, hoping to have you here. We are grateful for all your comments and hope to see you at our hotel and make them feel a true paradise.

We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,

Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Bavaro Beach - Adults Only

Property: Barcelo Bavaro Beach - Adults Only
Address: Carretera Bavaro Km. 1, Punta Cana 23301, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Casino Hotel in Punta Cana
#20 Spa Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#22 On the Beach Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#25 Romantic Hotel in Punta Cana
#30 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Bavaro Beach - Adults Only 4*
Number of rooms: 589
Official Description (provided by the hotel):
The Barcelo Bavaro Beach - Adults Only*****hotel is located on one of the 10 best beaches in the world, in the Punta Cana area of the Dominican Republic. This dreamy hotel has reinvented itself after a complete renovation to become an exclusive hotel for adults only. The hotel offers first class rooms 80% of which are located right on the beachfront. This makes it the most perfect place for a romantic getaway. Enjoy the exquisite range of cuisine on offer at the hotel through the Barcelo All Inclusive Programme with its Caribbean Buffet, Chez Gourmet and La Brisa restaurants; 9 a-la-carte restaurant options: Chez Gourmet (international), La Brisa (Mediterranean), El Coral (fish and seafood), Santa Fe (meat), La Dolce Vita (Italian), Mexico Lindo (Mexican), La Fuente (Spanish), Kyoto (Japanese) and La Comedie (Gourmet - additional charge except for Club Premium guests). Visit the facilities where you can find different options to fill your days: football pitch, tennis court, swimming pool, golf course, water sports, wellness centre, theatre and casino. This exclusive resort set on a virgin beach welcomes you with a cocktail, spoils you with drinks by the pool and offers you a 45 minute hydrothermal circuit, per person once during your stay. There are also 2 massage beds in the pool area (at an additional charge). Staying at this hotel also grants guests access to the facilities of the Barcelo Bavaro Palace Deluxe, a hotel which shares some of its services and facilities. This hotel is one of the very few in the country that boasts the international BLUE FLAG for compliance with the standards required by the non-profit non-governmental organisation the Foundation for Environmental Education (FEE). Come and rediscover the marvels the Barcelo Bavaro Beach - Adults Only***** hotel has to offer! ... more   less 
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Also Known As:
Barcelo Bavaro Beach Hotel
Barcelo Bavaro Punta Cana
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Bavaro Beach Resort
Barcelo Punta Cana Resort
Barcelo Bavaro Beach Resort Punta Cana

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