I just returned from a weekend trip at my paradise -Paradisus Palma Real in Punta Cana and I give it 5 stars even as a quick getaway spot! I again stayed in Royal Service and the service is fabulous. When the Royal Service staff saw my name on the reservation list they reached out to Kelvin, whom was my butler on previous visits and whom i request for this stay, to let him know i was returning. Kelvin reviewed my reservation and worked with the royal service staff to have it changed to the Villa that he knows I like and even got me my favorite room! On checkin I greeted with smiles and welcome back hugs!
And in my room Kelvin had place wine and a cheese try. (He knew i would be hungry from my travels.) It is these little extras and his kindness that make Kelvin the most amazing butler ever! He gets 10 stars plus in my book!
Everyone at royal service from Angela at checkin, to Wonda, Luis and Omar at the pool and beach are wonderful!
I am already thinking about me next stay at the Paradisus Palma Real! And i will definitely be staying in Royal Service and most certainly be requesting Kelvin as my butler! When i stay here it is like visiting friends!!!More
- Free parking