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Luxury Bahia Principe Ambar Blue Don Pablo Collection
Ranked #50 of 112 Hotels in Punta Cana
Certificate of Excellence
St. Catharines, Canada
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Awesome Bahia”
Reviewed January 26, 2014

My husband and I went to Ambar from Dec 7th to 14th. We had been a few years ago to the Royal Golden section and loved it. The total resort is very large and last time we took the tram everywhere - this time we walked - it is big but manageable.
Ambar is wonderful - very clean, great staff and even though the resort was full most areas were not crowded. We were in building 62 and our balcony faced the tram route. We did not hear a thing unless we were sitting outside and even then it was not too noisy. The room was very quiet and well appointed. I brought a flashlight and used it, as another reviewer mentioned, to see into the safe.
We went to the beach each day around 10 and had no problem finding a palapa. I do not know why people want to sit at the pool when there is this amazing beach. The sand is the best. I brought large clothespins from the dollar store to anchor our towels as the beach had a great breeze (it also helped to locate our spot after the long walks). Around 4 each day it cooled off and we move to the pool area and never had a problem finding a spot.
We booked our ala cartes by email and all were as requested - Don Pablo was the best - the tasting menu and bananas flambe were awesome. The main buffet had great food - I discovered they had a pot of dark chocolate warming at each sitting - chocolate at each meal I was in heaven. In fact sometimes if I did not like the dessert at the ala carte we went to the buffet for more.
We decided to go on a trip but did not like the length of the advertised ones. Guest services set us up with another small tour company and we customized a tour just for the two of us. It was wonderful as we saw what we wanted in our time line and could ask as many questions as we wanted - our guide Porfinio was awesome.
This was one of the most relaxing vacation we have been on. My husband is looking to go again soon. The bartenders and servers work very hard and you often saw them at breakfast and dinner. No place is perfect but Ambar is pretty close!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank vacationtime02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 28, 2014
Dear Customer,

We greatly appreciate that you have chosen once again our Bahia Principe Hotels & Resorts as your holiday destination. As a repeater client your comments are very important to us. It is rewarding to know that all our team working goes above and beyond to make you feel surprised and pleased away from home.

Looking forward to receive you for the 3rd time at all-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts.

Warmest regards,


Vianca Graciano
Bahia Principe Bavaro Resort
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English first
Racine, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 26, 2014

My wife and I just returned from out trip with our group of 12 people. We have stayed all over the Cancun and Riveria Maya area as well as Punta Cana once before. This resort is well worth the money we spent and is a step above other resorts we've stayed.

The Ambar side of the resort is small enough that you never have to walk too far no matter what building you are in. We were in Building 64 right next to the pool. The grounds are meticulously maintained daily by the staff. Despite being at capacity the resort never felt crowded. We only had an issue one day getting a spot at the pool, but had no problems by the beach. Drink service both at the pool and beach was outstanding. Bianca is one of the best servers we've seen and brought almost too many drinks - almost. You can get top shelf booze at all of the bars throughout the resort not just the lobby bar as we've found in some resorts.
The food is good at the buffet but even better at the restaurants. The French Restaurant (Don Pablo) is the best and we were lucky enough to get in twice. The resort was at capacity so reservations were very difficult to get despite having a butler assigned to each guest to handle any problems. We were able to be persistent enough and work with the head butler Emmanuel. He was able to ensure we got our reservations.
If you are headed to any other part of the resorts on the complex they have a tram system that runs regular routes throughout the resort. Our group partied a few nights at the discoteca, which to our pleasant surprise played some current music.
All in all I couldn't have been happier with this resort and would have no problem staying there again.

Room Tip: All buildings are good but 64 is close to the pool.
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  • Stayed January 2014, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 28, 2014
Dear Guest,

We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence.

All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts.

Regards from Dominican Republic,


Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hornchurch Essex
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 26, 2014

We stayed at the Ambar for 10 nights (due to a cancelled plane it turned into 11!) and had a lovely time. The hotel is lovely, the grounds superb and the beach glorious.

Punta Cana airport is one of the worst I have been to, enough said.

We arrived on 14th January and were given a room in block 63. I had “requested” a top floor room in either 60, 64 or 67 so couldn’t have been further from what we requested. After a polite request we were moved the following day to block 60, perfect for the beach and the pool. We went to the beach most days as the pool area was very hot, Warning it does get quite loud later in the day after the drinks have flowed ALL DAY!
The beach is stunning with beautiful soft sand, it does get a bit breezy but we loved it.
Warning: If you want a good spot on the beach or by the pool you will have to get up early, Its an absolute joke here for the towel game, people up at 5.30 to reserve a spot when the sun doesn’t come up for another 90+ minutes is frankly very sad. That said there are signs saying you can’t reserve beds but this is not enforced so don’t worry if you are a bit early but please not 6 am…get a life! (I only know about 5.30 am as we overheard some Canadians talking and actually saw them, when we were leaving for the airport!

Food was excellent although we thought the al a carte restaurants were a bit over rated, buffet was excellent.

Drinks were top quality and the service very good on the whole, some staff are surly but they are in a minority. Evening entertainment was good fun at Ambar and you must go to the Michael Jackson show, it was brilliant fun.

We were lucky to have a beach party while we were there and it was also brilliant, dancing on the beach until after midnight was a highlight for us.

We went for long walks up and down the beach everyday and Ambar beach was one of the best areas.

We had 4 massages in the spa (total $300) and thought the prices were ok.

The gym was awful and we reported it to management, they really need to sort out the equipment.

Its 2014 but you only get 60 minutes free wi-fi a day which seems really cheap for a hotel trying to be high quality. I complained and the hotel have called me saying it was being looked at. $50 dollars for 7 days wi-fi in your room is shocking, just add it onto the price and people wouldn’t think you are being greedy.

All said and done we loved our holiday, it was great.

Room Tip: High room in block 60 is near to the beach and pool
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Debtel007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 28, 2014
Dear Guest,

We are glad to read that there were some aspects you find worth to mention, especially our nice grounds beautiful hotel and very friendly staff.

Thank you for your comments and looking forward to welcoming you once again at our Luxury Bahia Principe Ambar Don Pablo Collection.

Bahia Principe Hotels & Resorts, all-inclusive hotels in the Dominican Republic.

Always at your disposal,

.
Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 26, 2014

Service, food, A-la Carte restaurants (except Bella Italia), beach, bars, staff, cleanness, house keeping were all excellent.
Rooms close to lobby are noisy due to shows take place in some evenings around the lobby bar. We had to change our room because of it. In both rooms A/C units were very noisy. You can use all A-la Carte restaurants in the resort which is a huge advantage. You have at least 10 restaurants to choose from. We went a different one every night. All of them were excellent except Bella Italia. You also have access to the facilities in other sister resorts in the same area which is a good thing. You don't have to spend all of your time at Ambar. We were hoping a richer open buffet which consists of pizza, pasta varieties.
Gourmet restaurant was above our expectations. It was excellent. Palmyra restaurant was also above our expectations. Lots of good food to choose from. House keeping was coming to our room at least twice a day. They did excellent job. all staff was very friendly and working like a bee!!! Well-done!!! We definitely recommend this place to our friends.

Room Tip: Rooms close to lobby are are noisy due to shows take place around the lobby bar. Best rooms are star...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kaan215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 28, 2014
Dear customer,

We are glad to know that you enjoyed a awesome vacation and it is a pleasure to read that you acknowledge the hard work of our staff. Thank you very much for your suggestions.
We greatly appreciate that you have chosen Luxury Bahia Principe Ambar Don Pablo Collection for your first visit to Dominican Republic and are very proud that you recommend us to your friends.

It will be a pleasure to cater you once again at any of our Hotels, especially either of our Luxury Don Pablo Collection, which are a superior category and offer you an even more exclusive service.
Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Kind regards,


Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 26, 2014

Our arrival and departure was smooth and the resort was, clean, relaxing and friendly staff. Food was excellent and lots of variety. We will be returning with out a doubt, money well spend. The ocean and beach are extremely clean. We were there for a week but it was not long enough. The sun shone all week. My only complaint would be that people were getting up at 6:00 am to reserve pool loungers, a bit ridiculous and against pool regulations but I guess there are people like that at every resort. If you haven't been you should go, there is nothing really bad to report. Make a reservation

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zoe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 28, 2014
Dear Guest,

For all the Luxury Bahia Principe Ambar team is a pleasure to know that we have provided you an amazing and beautiful stay for the first time you came here. We are very pleased to read that you enjoyed your holidays thanks to our clean and beautiful beach, and our excellent food.

Looking forward to seeing you for second time here in Bahia Principe Hotels & Resorts, your best hotel in Punta Cana.

Best regards,


Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 25, 2014

My husband and I stayed in the hotel week of January 11th. I have booked this particular hotel for only adult restriction which was 99% followed except on the beach where three times not far from me family with small and nosy kid(s) have settled ( I am not referring to kids playing in the ocean). Not sure why no one form hotel personnel have taken any action.....While I was not bothered by the noise, I was bothered by the the principle behind it. Adults only means adults only.
Hotel:
Hotel and staff is nice. Beach is well taking care of and not over crowded in Ambar. A very pleasant place to be and enjoy sunshine. Pool large enough so you never feel cramped. Beach/pool restaurant was our daily place for a lunch. Again, perfect experience each and very time.
Public washrooms in the resort ( lobby, pool, beach, gym) show signs of well maintenance , clean and smell good ( they are burning incense throughout the day).
Gym in Ambar and main Grand Bahia hotel lobby is a joke. Too small, very little ( almost none) equipment and absolutely too many people wishing to excessive however not able to find space or machine. Within 7 days stay I have 4 times visited both gyms between 6 and 8pm. Three times I managed to stay for 35-40 minutes and last time I have walked away due to lack of room. Hotel lobby very inviting, specious, coffee and pastry served everyday and easy to find a table and chair at any time of the day or evening.
Food:
Food was good and restaurant staff nice and professional with the exception of one young waiter in Don Pablo who seem to have an chip on his shoulder. Highly recommend a la crate restaurants in Ambar. We went once to Garden Grill for steak however food and level of service not comparable to Ambar restaurants.
Now the negative:
Overall our stay was perfect....only if wouldn't be for our last day.
Our transport to the airport was not until 6.30 pm hence I have asked lobby clerk if after checking out at noon we can keep the beach towels till our departure at 6pm. Very helpfull clerk Joahana had no issue whatsoever. Much appreciated service and assistance.
Morning of our last day we went to the pool to enjoy some sunshine for hour before breakfast. Upon our return at 11 am while book and tee-shirt still left on our lounge chairs, both beach towels were missing. We have asked beach towel attendant for replacement however instead have been directed to the lobby to seek assistance from customer care representative.
After waiting 25 minutes for one of the reps and having the opportunity to explain our dilemma, supervisor was called to tell us that since we "lost our towels" the hotel can only provide replacement after we pay. We had to correct her ( the supervisor) several times that towels were not lost but stolen. We have also offer hotel staff to inspect our already packed luggages for the missing towels..........since we have been kind of accused of theft.
My husband being professionally employed in customer service industry was really taken back by the way the supervisor lady handled herself, her attitude and verbiage she used. After much unpleasant, highly lengthy & unnecessary conversation she called her manager and we have been told to go back to the pool towel attendant and pick up two towels. What is most puzzling for me to understand is that hotel management does excellent job in making sure all guests receive superior service and such setback over a matter of two used towels. Why???

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 4TR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 26, 2014
Dear Guest,

We really appreciate this detailed feedback which helps us identify and address areas for improvement. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us.

Thank you for your comments and looking forward to welcoming you once again in our Luxury Bahia Principe Ambar.

Bahia Principe Hotels & Resorts, your best hotel in Punta Cana.

Best regards,


Vianca Graciano
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbotsford, Canada
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 25, 2014 via mobile

This

This place is beautiful! Very luxurious,well maintained property,that will surely satisfy your need to spend a week in the sun. We loved it.

Room: we stayed at the Ambar section to benefit from the adults only environment since we don't travel with children. Money well spent! The beach area reserved for this section was much less busy and a little more private. The rooms are very large and they have everything you could need(couch,private patio,small in room dining area,jet bathtub,separate shower,safe and plenty of storage space). The rooms closest to the main lobby at Ambar would be the loudest since they have loud music every night as entertainment. As far as ocean view rooms I don't think any are close enough to offer a real view.

Food: We love food! Unfortunately the food at this resort was under par in our opinion. We ate at most of the a-la-cartes and were disappointed most times. The buffets offer a large selection, but again, nothing spectacular. The good thing about the Bahia is there are many restaurants to choose from(not satisfied at the a-la-carte go to a buffet and have diner there:) Unlike in Mexico the dining was not the highlight of this trip.

Property location: The Bahia has a beautiful spot on the Bavaro beach. It's central to most hotels and offers wonderful walks in both directions. In about 30 min walking east you can reach a unique beach side market with plenty of shopping. Lots of souvenirs here! The shop owners are a little pushy but willing to negotiate on their prices and always offer smiles and high-fives to their Canadian friends.

Unlike some of the other hotels the Bahia has its own free airport shuttle and will take about 30 minutes once it leaves the airport. It can take a while before the airport transfer bus fills up and paying for a taxi would be a great alternative if you want to start your vacation a little quicker. Paying for your own taxi would also mean that you get to the hotel before the bus load of people and are able to check in before anyone.

The Dominican people are very friendly and offered great service the entire time we were there. The most popular language here is Spanish but its easy to find English and French speaking folks anywhere you go in the Dominican Republic. Smiles and small tips go a long way here and anywhere I'm sure:) Enjoy!

Stayed January 2014, traveled as a couple
Helpful?
6 Thank wannatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, January 26, 2014
Dear Guest,

We would like to thank you for bringing to our attention your comments about your stay in our Luxury Bahia Principe Ambar Don Pablo Collection. At Bahia Principe our goal is to make your vacation become an unforgettable experience. It is an honor to read that overall you had a pleasant stay here with us.

We hope to cater you in Punta Cana and continue demonstrating you our commitment to excellence.

Best regards,


Vianca Graciano
Bahia Principe Bavaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Luxury Bahia Principe Ambar Blue Don Pablo Collection

Property: Luxury Bahia Principe Ambar Blue Don Pablo Collection
Address: Carretera Arena Gorda - Macao, Punta Cana, Dominican Republic (Formerly Luxury Bahia Principe Ambar Don Pablo Collection)
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Punta Cana
#12 Romantic Hotel in Punta Cana
#30 Casino Hotel in Punta Cana
#43 Top resorts Hotel in Punta Cana
#45 Spa Hotel in Punta Cana
#46 On the Beach Hotel in Punta Cana
#47 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luxury Bahia Principe Ambar Blue Don Pablo Collection 4*
Number of rooms: 528
Official Description (provided by the hotel):
Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (free) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (free) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 
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Also Known As:
Gran Bahia Principe Ambar Hotel Punta Cana

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