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“Awesome Vacation Spot”

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Luxury Bahia Principe Ambar Blue Don Pablo Collection
Ranked #49 of 112 Hotels in Punta Cana
Certificate of Excellence
Reviewed November 25, 2013

As a first time traveler Internationally I had no expectations when I went to this all inclusive and to say I was more than pleasantly suprised would be a huge understatement.The staff were always professional,friendly and available and considering the long hours they work they always had a smile and "Hola!" at all times.The room was spacious and the maids were in 2x a day whether it was needed or not.
The buffet was excellent with a huge selection for any type of food you could imagine including local and vegetarian choices along with amazing desserts.I personally wasn't super impressed with the food at Don Pablo but the service at both was always pleasant and timely.

Note to North American travellers:On the beach you will see topless sunbathers.Realize that nowhere else in the world is this uncommon and it is something you WILL see. Also realize that this Island nation will not always have North American cuisine like your used to at home.This is not a bad thing!.
One last thing.If you take 3 minutes to learn a couple of words in Spanish it will take you far!.Though the staff for the most part has excellent English a little Spanish will go a long long way don't be shy!.

  • Stayed: November 2013, traveled as a couple
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4  Thank Lancebamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded November 26, 2013

Dear customer,

We are glad to know that you enjoyed a awesome vacation and it is a pleasure to read that you acknowledge the hard work of our staff.

We greatly appreciate that you have chosen Luxury Bahia Principe Ambar Don Pablo Collection for your first visit to Dominican Republic.

It will be a pleasure to welcoming you once again at any of our Hotels, especially either of our Luxury Don Pablo Collection, which are a superior category and offer you an even more exclusive service.

All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts

Kind regards,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,630 - 4,636 of 10,351 reviews

Reviewed November 25, 2013

I turned 50 in January, but was unable to get away until 10/27/13-11/3/2013 and it was worth the wait. I have never been to the DR before and was quite impressed. The grounds were very well kept, clean and absolutely gorgeous. The staff was very friendly. Maurice was fantastic. We came in from the beach one day and found an incredible chocolate birthday cake and bottle of champaign waiting for us. The food was very good and was better than we expected. We prefer smaller and more intimate resorts, which this is not, but it was fairly easy to get around with the trams. The only negative was the Apple rep was only there for 2 hours a day and some days she was not there. All and all I will definately be back !!!

  • Stayed: October 2013, traveled as a couple
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1  Thank TeresaH1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded November 26, 2013

Dear client,

All of the Luxury Bahia Principe Ambar Don Pablo Collection team is very happy to hear that you were enchanted with your birthday trip. In Bahia Principe Hotels & Resorts we are passionate to serve and exceed our guests’ expectations.

You are welcome again to any of our Bahia Principe Hotels & Resorts and continue demonstrating you our commitment to excellence.

All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts

Warm regards,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

Wonderful people, beautiful property. We had a wonderful 7 days with the people at the
Gran Bahia Principe Ambar adult all inclusive.
Angel from Apple vacations met us upon arrival with his team who were all wonderful from the time we arrived until we were all (a group of 7) were settled in our rooms.
Dario and Angel were available almost all day every day we were there, we were really spoiled.

When you head to the pool, all the staff is amazing but, we spent most of our time being waited on by Bianca. I'm sure that everyone else at the pool area was great too but, we never needed to even go to the pool bar because Bianca was always there with our drinks and a beautiful smile! I would go back just to hang out at the pool because of her.

The beach was beautiful, well kept always. There were wait staff available there too.
Happy and fast considering we were on the beach, there even is a wonderful young guy who picks up and sweeps sand from you chairs! Don't forget to tip.... Not necessary but, greatly appreciated by all and considering how hard they all work it was well deserved!

This resort could have been less beautiful, less clean ( it was not). We would still return because of the wonderfully friendly staff.

I am sorry that I do not remember all their names because they almost all deserved that.
Nancy was a great massage therapist, Bianca was the best bartender/waitress etc, Angel, Dario, Roberto from Apple were always available to help with all our questions.

It was all about the people for us and they were fantastic!!!

Room Tip: Find a building near the pool.
  • Stayed: November 2013, traveled as a couple
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1  Thank Brad33133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded December 1, 2013

Dear Brad,

We do not know how to thank you for this kind of comments. On the name of the staff member you mentioned we thank you for these marvelous comments, which inspire us to continue providing top shelf service to create outstanding experiences to our clients.

We are looking towards your next visit to thank you personally this wonderful comment.

All-inclusive luxury hotels in Punta Cana with Bahia Principe Hotels & Resorts.

Best regards,

Vianca Graciano
Bahia Principe Bavaro Resort

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Reviewed November 25, 2013

We spent two weeks here and had a fantastic stay. The food is exceptional either in the buffet or in any one of the specialty restaurants. Try as I might I couldn't help but put on the pounds! The beach is all that you could want from a Caribbean island. The grounds are kept impeccably and all the buildings and pools are very clean. The staff with very few exceptions are always helpful and everything was available on what is a very large site. We really enjoyed our day out with the Outback Safari Company and our guide George, well recommended!
My only observations would be
1. With the site being so large its a shame and frustrating to be dropped of so far from the Ambar lobby and then to wait around to be transported down before checking in. After nearly 16 hours traveling its frustrating that the check in and availability of rooms is not slicker.
2. We both felt that the check-in staff had not read our booking form, which they had a copy of at check in which requested a quiet room. We were initially accommodated close to the pool which was hosting a very loud aquarobics lesson!!!
3. One particular Lobby barman when not tipped for every round became very sullen, a very poor performance when compared with all the rest of the staff who were excellent.

All in all a holiday to remember with fond memories and a hotel I would thoroughly recommend.

  • Stayed: October 2013, traveled as a couple
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2  Thank WookiePlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded November 26, 2013

Dear client,

Thank you for taking the time to post a review of your two weeks at our hotel. We sincerely appreciate all feedback. We feel proud to read that our Luxury Bahia Principe Ambar is a great place to stay.

We would like to extend our sincere apologies for any inconveniences you may have experienced. Please be assured that your comments have been taken in the highest consideration.

All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts

Have a nice day!

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

My wife and I we're there from Nov. 14 - 21. You get dropped off at the Bavaro resort lobby and just take the trolly over to Ambar which takes 5 minutes. All the lobbies are very nice, the grounds are well taken care of along with the beach. We did not encounter any sand fleas! We stayed in building #67 which was near the pool, #64 and #60 are also by the pool. If your mobility is limited try to get a room in #60 as it's closest to the trolly system.

Everyone we ran into, esp. fellow Canadians we're all friendly. The employees we're all good also. If you drink Malibu, forget it! they have none, try their local rum. We did find the beds kinda hard for our liking. There is not a lot to do at Ambar at night after the pool closes, go over to Bavaro and check out their shows at the Tropicana Theater and the stores at Pueblo Principe. If you are there on Monday night you have to go see the Michael Jackson show, there was over 2000 people there!

If you turn right on the beach, walk for 30-35 minutes to the vendors in the huts and bargain for good prices. If you want to go to a real casino rather than the crappy one there, just take a taxi for $15 to the Hard Rock Resort & Casino, pretty good casino and has a great Sportsbook!!!

We did not like the A La Cart restaurants a lot but we are kinda fussy, the BBQ buffet restaurant by the beach was great but you do need a reservation. We went pool hopping and tried out all the pools which we're all great.

We went on 2 excursions, Outback Safari which we booked with Amstar for $90 was good but very bumpy! Make sure to go with Jose' as your guide as he was ausome! We also went on the Saona Island excursion through Scuba Aquatic on the beach for $90, this was a great trip!

If you book with Apple Vacations make sure to find their rep. at the Punta Cana airport to get your shuttle bus (they wear a red floral shirt) it's $10 to enter the country and no charge to leave if you book through Apple.

Make sure to meet/talk to other people and have a good time.

PS: book your room and restaurants before you go and don't forget your sun tan lotion, it's way too expensive at the resort!

Phil & Amy
Hamilton. ON.

Room Tip: email to request your room before you go.
  • Stayed: November 2013, traveled as a couple
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3  Thank PhilandAmy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded November 26, 2013

Dear Phil And Amy,

It is wonderful to hear from you that you enjoyed the fact that you were close to the pool at our adults’ only hotel, Luxury Bahia Principe Ambar Don Pablo Collection.

In the name of our General Manager and all staff members we would like to thank you for vacationing with us and we hope to cater you once again in this paradise.

Enjoy an all-inclusive holiday as a couple with Bahia Principe Hotels & Resorts

Best regards,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

Just got back yesterday from a 1 week vacation at the BP, Ambar in Punta Cana. I had not been to the DR in about 12 years, and I must say that I was quite impressed with this facility and especially their staff. EVERYBODY went out of their way to help us, serve us, guide us and made our stay most enjoyable. Hats off to all the personnel. The guys at the Ambar Beach bar, including Kelvin, Maximo, Confessor, Leno and Victor are always singing and smilining as they mix your favorite drink and serve it to you. We 'booked' a Palapa right by their bar and had a great week, just chilling on the beach. Unfortunately, it was too windy (heavy seas) to do any watersports on Bavaro Beach, so I ended up going to Catalina / Bayahibe for my scuba diving fix. The restaurants were all quite good but the staff, food and presentation at the Don Pablo was were outstanding. The spectacular seafood buffet on Tuesday nite, with all the personnel greeting us as the restaurant opened was quite a sight. Overall, I give the BP Ambar a 9 out of 10. My only beef with mgm't was that I sent them two e-mails plus the original travel agent request for room selections as we were a party of five. My e-mails were never answered and my room selections were not fulfilled. Kind of disappointing for a hotel that has a five star rating and a large staff. I know they'll probably reply saying that they cannot possibly comply with all room requests but their website states that they do take requests for room selections. The catch is that you have to reserve your rooms thru their website, not thru a travel agent. It made us feel like we were second class customers... An e-mail acknowledgement, even if it was automatic, would have been appreciated. So easy to set up.... Thankfully, our rooms were OK.
On a positive note, I would still recommend this hotel for the value we got once we were on site.

  • Stayed: November 2013, traveled with family
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5  Thank RoadWarrior98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded November 25, 2013

Dear guest,

We would like to thank you for bringing to our attention the comments about your stay in our Luxury Bahia Principe Ambar Don Pablo Collection. It is an honor and a great compliment for us to forward such wonderful comments to all our staff, who contributed in creating you a fantastic stay with their friendly and great service.

Thank you for recommending us and please be assured that it will be a pleasure to welcome you once again in our All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts

Warm greetings,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

I am a travel agent who has done alot of All inclusives and cruises and here is my opinion of the different aspects of this resort. I travelled with two other couples, so this review is a summary of all of our experiences.
Front desk: Chaos - disorganized, one card given with one room and another given with another room number to one couple. Room key wasnt programmed properly, so we had to go back to reception to get it to work. But dining and room requests were mostly respected and given.

Food and Service: This was a hit and miss experience. At the Portofino, we hadn't finished our appetizers and the food came out and they didn't offer to bring them back later, cover them apologize and the food was ok. At the Don Pablo, the food was better (mostly) but the service was terrible (we had to pile our own plates and put them aside) to even have room for the meals. The Takara (Asian) was amazing, service and food was great and this was the same for the Bella Italia (both at the Esmeralda resort). The food at our buffet was good but the service was good and bad, depending on the day and the server. The International/Lobster Gala dinner in the buffet restaurant is crazy, they make you book a reservation but then don't check that you have one at the door and then it is ridiculous the number of people lining up for food at the different stations. If you don't like lining up for food, don't go!

Beach/Pool / Resort: Glad we brought our thermos cups, beach is amazing and we had no problem with chairs but we were out by 8:00. The pool gets extremely hot (less breeze and shade than beach) but there is music and activities. The landscaping and maintenance is well done.

Room: Our room was good but you can see that the resort will need an update in the near future, but it was well cleaned and with a corner room, we got a little more space. The place is marble and it is very noisy between the doors slamming and any movement on the floors, but it is more the lack of consideration amonst the travellers that cause alot of the issue we had with noise. We were awaken every morning at 6:30 with our neighbour playing his tv and then the slamming of doors, but this is not a resort issue.

Communication: Language is an issue if you don't speak spanish when asking anything besides the basic questions. The activities schedule given at reception was not accurate. There is no board with activities indicated at the Ambar, which would be nice.

If you have stayed at the Excellence chain or the Valentin Imperial in Mexico, this will probably be a dissappointment but it is a good 4 - 4-1/2* resort and is definitely a good value for the money.

Entertainment: Shows were basically the same as most all inclusives (they do not come close to a cruise). Activities were sparse at the Ambar and they seem to change with no notice. The entertainment in the lobby /courtyard is nice for those that do not want to go to the main section or stay out too late but it would be nice to know what kind of entertainment they would have there on a daily basis to enable people to decide to stay for it or go to the main entertainment center at the main hotel.

If you have any questions, do not hesitate to ask.
\

  • Stayed: November 2013, traveled with friends
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3  Thank jpkdmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded November 25, 2013

Dear client,

Thank you for your recent review on TripAdvisor. We apologize for the impression you could perceive for the language barrier, food, services and entertainment.

We strongly believe that our guest’s satisfaction depends of daily performance.

Please feel sure that your observations are taking into great consideration for their analysis.

Kindest regards,

Vianca Graciano
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Luxury Bahia Principe Ambar Blue Don Pablo Collection

Address: Carretera Arena Gorda - Macao, Punta Cana, Dominican Republic (Formerly Luxury Bahia Principe Ambar Don Pablo Collection)
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Punta Cana
#12 Romantic Hotel in Punta Cana
#30 Casino Hotel in Punta Cana
#42 Top resorts Hotel in Punta Cana
#44 Spa Hotel in Punta Cana
#45 On the Beach Hotel in Punta Cana
#46 Luxury Hotel in Punta Cana
Price Range: $170 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Ambar Blue Don Pablo Collection 4*
Number of rooms: 528
Official Description (provided by the hotel):
Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (free) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (free) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 
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Also Known As:
Gran Bahia Principe Ambar Hotel Punta Cana

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