We have been travelling to Punta Cana for the past 10 years of which 5 of them have been spent at the Ambar. We have raved to our friends about this resort and also influenced many people to actually book due to our recommendations. We were a bit disappointed when upon arrival this time we were not acknowledged as returning guests. We were not given the building location we had asked for in two emails sent a month apart. When we finally had our building location changed the room card did not work on 4 different occasions. It didn't work for us and it didn't work for staff who also tried. This was extremely inconvenient since after partying in the evenings one of us had to walk back to the lobby and ask it to be fixed again. The master card worked but our card consistently was not working. Finally by day three someone said they would get maintenance on it the next day. I assume this happened since we didn't have room card issues thereafter. We did not receive any welcome back gifts. On the other hand once again the Ambar came through with their hospitality, cleanliness and peacefulness. We found the food and drinks excellent. I completed the survey they sent thereafter and I am a little disappointed that my comments did not generate anything from Ambar management. Usually Ambar management picks up on this right away. This being said it is our intention to return to Punta Cana for 10 days over Christmas. I'm not sure whether I feel comfortable bringing my friends to the Ambar based on our last visit which is a shame because we have always enjoyed our stay and always felt welcomed as returning guests. We may be looking at other locations.
- Official Description (provided by the hotel):
- Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BP USA TRAVEL INC, Orbitz, BookIt.com, Travelocity, Hotwire, Booking.com, Expedia, Hotels.com, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Luxury Bahia Principe Ambar Blue Don Pablo Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Bahia Principe Ambar Hotel Punta Cana