This was our second time at Ambar (March 4 to March 11) - and after looking at all of the other hotels in the area, I didnt even hesitate and booked Ambar again. Everything is excellent as always, ...but our vacation started very poorly when we got there.
I read someone else who said "brought down to tears" ... well, I exploded at the reception, and despite how it sounds I wasn't sorry. We paid so much more to come in march due to serious family circumstances. And as some may have ever experienced a "need to escape to a happy place" no matter what - that place wasn't there when we got in. We were bumped to building 72 (NOT AMBAR!!!) just like everyone else on our flight (all calls, and getting there early didn't matter). Being "busy"/booked is not an excuse. The Expectation of what we remembered to the Disappointment of that we saw MADE IT DISASTER. when we got into the room i just couldn't believe it, shocked - not the same quality, design, not even bathrobes (had to walk in person to reception 3 times to get the robes) ... and far away.. and I came AMBAR because I KNEW what it is and the first night was very disappointing.
I want to extend a sincere thank you to DIGNA and the manager ALDO. When i explained to them how unhappy we were about the switch, and what this trip meant to me; They were so understanding to our circumstances, made me feel SO much better and welcome.. and made our trip worth it. And as ALDO promised they got us a great room in one of the buildings closer to the pool... he delivered on the promise. Best room we could've had. They restored my faith in Ambar and my image of the hotel. IF IT WASNT FOR THEM - I WOULD NEVER COME BACK.
After that... EVERYTHING WAS JUST AS TOP CLASS AS AMBAR IS. The staff is very friendly, the resort is 5 STAR for sure. Ambar is adults only... very peaceful and REFINED would be the best word to describe it.
I really hope that when we come back in September (we already decided), they will still be there for me to thank them again in person. I really look forward to seeing them again.
Also i would like to give a Special mention to: Rosanyi giving us welcome at the buffet, the Security guard at the pool area... and Lino and Domingo at the pool bar, and of course the cleaning lady who helped us move into the "new room" which she made ready earlier for us so that we made the move faster ... very thoughtful of her.
I travel very often, but for vacation I HIGHLY recommend this place.
- Official Description (provided by the hotel):
- Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (free) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (free) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Ambar Hotel Punta Cana