I would like to start off that this is not a 5 star resort. The rooms and grounds are in decent shape. Furniture is a little dated and the bedding is gross. The Food was not even two star quality. The only option for breakfast and lunch is the restaurant in the lobby. The selection doesn't change from one day to the next either. The gourmet eateries weren't any better. Several of them had buffet apps and desserts only the main course was ala carte. Mikado was the best meal we had all week and it was just basic Asian food. The Staff wasn't very attentive either. Upon arrival for check in we were asked to present a check in voucher?? We were told we had to email them our travel booking info before we could check in. We emailed it several times. After 15 minutes we were sent to the lobby restaurant for a snack. We came out to find that the front counter did a shift change and we had to start the process all over again. Email routine and all took over an hour for them to check us in. All the time no welcome cocktail. We arrived for our reservation at El Olivo and waited almost thirty minutes before anyone came to even take our drink order. Several tables seated after us had their main course before we were served. The reviews about food poisoning are accurate. We met several groups all of which had gotten sick at least two nights there. I observed several health code violations at the restaurants. No cooks were gloves using same spatula to whip raw eggs and served cooked omelets without even soaking in a sanitizer solution. The staff at the pool bar is okay if your a female. Domingo pretty much ignored any male patron and junior would just make whatever drink he felt like making. Even when ordering drinks in Spanish they would use the correct ingredients. The pool entertainment was horrible. Same thing everyday at the same time and the same songs in order. No variety at all only one game try a little volleyball or something. The beach is hands down the best thing about the resort. The ambar has its own private section and lots of chairs and its own bars. The servers on the beach were good. The down side was the beach vendors who borderline harrased you to the point of leaving. Just an odd resort no consistency in the bars. No cranberry juice at the pool bars or restaurants only the lobby bar. The worst thing i heard was several guests all talking about how they wanted to leave early because of the food. I have stayed at sandals resorts, Karisma resorts, and Riu's and they were all better than this place. Be careful when booking this resort.
- Official Description (provided by the hotel):
- Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (free) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (free) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Ambar Hotel Punta Cana