We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best we ever had!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Bahia Principe Punta Cana
Ranked #64 of 112 Hotels in Punta Cana
Reviewed May 5, 2014

We have never felt so comfortable and pampered in our life. Need I say any more? The staff starting with Leidy, the receptionist at the golden club office, made our stay like we were family. The housekeeping staff were awesome and as far as the food and drink, OTC! (Off the chart). Great selection and quantity. A1 place that we will definitely go back to.

Room Tip: Upgrade to the Golden Club. Worth every penny.
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 7, 2014

Dear Joseph,

Please allow us to reassure that we are enchanted to know that our Grand Bahia Principe Punta Cana, Royal Golden, is the best hotel you have ever been, where you were pampered and comfortable. Your praise have been forwarded to Leidy, who make you feel like a family.

Thank you for this marvelous comment!!!!

Vianca Graciano
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (7,038)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,561 - 2,567 of 7,038 reviews

Reviewed May 5, 2014

We just returned from a 5 day stay at the Grand Bahia Principe Punta Cana.
Some key points:
The grounds are beautiful and well kept!
We arrived late due to flight delays and were placed in an upgraded room right next to the beach and the pools by the beach. Building 20 - great location! We thought it may be loud but with the doors shut you could hardly hear any noise.
The drinks were good and never had to wait too long at any bar.
Staff was friendly and respectful.
We did have to ask for a couple of items ( toilet paper, water etc ) but one call to the front desk or asking a passing maid and the request was fulfilled.
Lots and lots of drunken college kids. My boyfriend and I are in our later 20's and are not old by any means but there were a LOT of much younger kids getting out of control so may not be the best for families.
Bugs in the room and at the beach. We didn't complain considering we were located right next to the beach and in a tropical location. We avoided the beach for the most part and loved all of the pools.
The AC and mini bar in our room did not work very well, but we made due.
The food was average. We always found something to eat at every meal. A little hard to get a reservation at any of the A la cart restaurants but we did enjoy the food at the Japanese show cooking place (do not recall the name).

All of that being said, we were satisfied considering the price we paid. It was a great deal and we really enjoyed our stay. We plan on returning with a group of friends next year.

Room Tip: Building 20 is right next to the beach and 2 of the pools. Great spot.
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank K P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 7, 2014

Dear Client,

First of all, I apologize for any inconvenience you have experienced. Please rest assured that we have taken your observations into great consideration.

It is good to see that overall you were satisfied with us and we pride ourselves to know that you will return next year with a group.

Bahia Principe Hotels & Resorts, all inclusive hotels in Punta Cana.

Vianca Graciano
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

I don't know what half the people on this forum are talking about.

We arrived with my boyfriends parents who were staying in the same block, within a few days both myself and my partner where covered in mosquito bites, they were in the wardrobe vent. We reported to the main desk and was moved immdeitaly to a better room and assistance was provided with moving our things. The hotel staff couldn't do enough to help, and later that day, they fumigated the whole resort.

The beach and pool was gorgeous, food was outstanding (not cold) and as for reading about rude staff, I have never gone to a more friendly resort in my life.

As for the complaints on here about bed hogging with towels, young drunk people.... How can a hotel be held accountable?! This happens everywhere you go and think it's part and parcel with going away!

Will defenetly be returning next year :) thumbs up from us

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank NadRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 7, 2014

Dear client,

It is a pleasure for all of us to hear that you enjoyed a perfect holiday during your stay and to see that you are not agree with some negative reviews on TripAdvisor make us feel good.

Looking forward to seeing you next year at Bahia Principe Hotels & Resorts, your best hotel in Punta Cana.

Vianca Graciano
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

Bahia was my first all-inclusive trip and it exceeded my expectations greatly.
Since then, I have returned 3 times, and am going back again beginning of June.
The rooms are lovely and very spacious (fit my husband, and my daughters) comfortably.

Before writing this post I read over some of the negative comments about it and was astonished, I can't believe some peoples complaints (too many people drinking)… hellooooo its vacation!!

I really have no complaints on this hotel at all, I have been to many places after my stay here and nothing has compared!

Room Tip: DO upgrade to golden, you get to be closer to the beach, as well as robes and slippers - which are a...
See more room tips
  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pam Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 7, 2014

Dear Pam,

We feel proud to read that you will return in June. Thank you for taking the time to post a review of your stay at Grand Bahia Principe Punta Cana. We sincerely appreciate that you can’t wait to come back and the fact that we exceeded your expectations.

We wish to see you in a few weeks in this tropical paradise!

Kind regards,

Vianca Graciano
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014 via mobile

Im 28 my wife 26 and we went Grand Bahia Principe Punta Cana for our honeymoon we are both english and wanted a week in paradise we were Not disappointed.

This place is an amazing place, many pools/buffets beautiful beach. The hotel is situated on a lovely beach with beautiful warm blue water. Not the best for snorkeling as no rocks or reefs but still fish to see. The hotel grounds are massive with so much to do but never felt busy or crowded and the walk to the beach is short and beautiful but if you dont fancy the walk a shuttle service runs every few minutes. The hotel/rooms/bars/pool and restaurants are very clean and looked after with staff cleaning visibly but not disturbing everyday.

The rooms are spacious and comfortable with a very relaxing bath and massive bed. The maids do a very good job every day and the all inclusive mini bar refilled everyday.

The food and drinks are amazing local beer is tasty and the large array of cocktails are always available with ample of choice. Soft drinks and water machines are on every bar to help yourself and the pool bars are very good.
The food is fantastic with so much choice, my wife is vegetarian and not once felt she was having to look for extra they had it all. They have many restaurants and 6 A la carte the dress code is simple for A la carte no vest tops for men and only need trousers for the french.
The staff are amazingn and will do anything for you they really appreciate a $1tip every now and again not every day even but they dont expect it. The one thing that put a downer on this holiday is the American/Canadian and most non British guests treating the staff with complete disrespect never saying please or thank you even tho the staff are always friendly. The Americans are spoilt this place is so good and the staff make it better.

I cant believe some of the reviews I have read I would highly recommend this hotel to anyone and everyone. 100%

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Director Comercial at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 7, 2014

Dear Luke,

We have shared your nice comments with the entire staff at Grand Bahia Principe Punta Cana.

It is a great compliment to read that you encountered an excellent service during your fantastic honeymoon. Thank you for this wonderful comment and highlighting the amazing food and drink, and the great staff.

You are welcome to contact us for return visit and be able to provide the most outstanding experiences.

Your honeymoon in Punta Cana with Bahia Principe Hotels & Resorts

Vianca Graciano
Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

We stayed at the Grand bahia |Principe Punta Cana on March 2014. Good service, excellent food you don't go hungry!!! Everything was immaculate!! Downfall get up early if you want a chair since towels used to keep them!!! Overall great experience. I would recommend the Doctor Fish Spa tour if need of relaxation!!!
Couple from Timmins, Ontario Canada

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ReneeG1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 5, 2014

Dear Guest,

We would like to thank you for sharing your experience and for mentioning our beautiful Resort, our excellent services, good food and awesome beach.

We hope to welcome you once again for more days to experience the hospitality of our people, the quality of our services and facilities.

Bahia Principe Hotels & Resorts, your best hotel in Punta Cana

Best regards,

Aynes de la Cruz
Grand Bahia Principe Bavaro Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

We traveled with another family and had asked to be near each other when we booked. Didn't happen. We were in Building 11, right on the roadway with the golf carts transporting drunks (LOUD drunks) until 2:00am or so. Awful sewage smell in our building they tried several times to repair - tons of sewer flies in our room, which they did fumigate. Our friends were nicely upgraded to Gold upon check in, even though we had asked to be together. Their room in Building 10 was tucked nicely into the woods and very quiet. Food tasted fine, but out of 7 of us, 6 had bathroom issues throughout our stay. The other husband was not able to make it to our zip-lining adventure for this reason (which was awesome by the way) and was not able to get a refund. We never had a washcloth, had to ask for towels every day, had to ask for shampoo, and were without a pillow case on one pillow for 5 days. Our housekeeper was unable to understand our requests - we had to call the lobby repeatedly. Staff in general very somber, compared to Mexico and Jamaica. I will say the property was the most beautiful we have ever stayed at, and very well kept in general - except for our building. And the beaches are beautiful, no doubt about it. But overall, would not return to Punta Cana or this resort for sure.

Room Tip: Doesn't seem to matter - you get what you get when you arrive. We had asked ahead of time to be...
See more room tips
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bonnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this reviewResponded May 5, 2014

Dear Bonnie,

We apologize for any inconvenience you may have experienced. You can be assured your comments have been taken into greater consideration.

Thanks for your comments and our sincere apologies for all the inconveniences presented falling on your stay.

We look forward to welcome you once again and change your expectations of your last lived experience with us.

Kind Regards,

Aynes de la Cruz
BahiaPrincipeBavaro Grand Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Punta Cana hotels
18.3 mi away
Alsol Del Mar
Alsol Del Mar
#44 of 112 in Punta Cana
977 reviews
16.2 mi away
AlSol Tiara Cap Cana
AlSol Tiara Cap Cana
#23 of 112 in Punta Cana
1,936 reviews
0.3 mi away
Grand Bahia Principe Turquesa
Grand Bahia Principe Turquesa
#63 of 112 in Punta Cana
2,241 reviews
Show Prices
Show Prices
Show Prices
8.9 mi away
Grand Bahia Principe Bavaro
Grand Bahia Principe Bavaro
#62 of 112 in Punta Cana
10,565 reviews
0.3 mi away
Luxury Bahia Principe Esmeralda Don Pablo Collection
16.0 mi away
Alsol Luxury Village
Alsol Luxury Village
#86 of 112 in Punta Cana
3,421 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Bahia Principe Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda Macao, Punta Cana 9999, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#10 Best Value Hotel in Punta Cana
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#40 Casino Hotel in Punta Cana
#55 Luxury Hotel in Punta Cana
#57 Top resorts Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#60 On the Beach Hotel in Punta Cana
Price Range: $122 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 
Reservation Options:
TripAdvisor is proud to partner with KIPPIN S.A Lussemburgo Cadempino Branch, BookIt.com, Hotels.com, Expedia, Booking.com, TripOnline SA, Evoline ltd, Hotwire, Orbitz, Travelocity, Cheap Tickets and getaroom.com so you can book your Grand Bahia Principe Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing