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“Great food, not so great room.”

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Grand Bahia Principe Punta Cana
Ranked #64 of 112 Hotels in Punta Cana
Reviewed September 3, 2013

My husband and I were really impressed with the food. We didn't get a chance to try the sit down restaurants because when we got there, there were only two available for reservations. All of the others were booked solid. I thought this wasn't right since we tried to make the reservations right when we got there. Anyway, the buffet was delicious. Breakfast, lunch, and dinner. Everything was fresh, there was such a huge variety of food you cant possibly try everything offered. Each night had a different theme e.g. Chinese, American, Dominican Republic, etc. As for the cocktails, this place did not dilute their alcohol, like some people say about all-inclusives. We aren't lightweights either, the drinks were really good. The bartenders will make you anything you want. they have a full bar. As for the room, the a/c never could keep the room cold. I don't like the room that cold anyway, so this shouldn't have been an issue, but it was. The mattresses were not comfy at all, kinda saggy. The bead spread was old and gross. The "mini bar" had two cans of beer and assorted sodas. The fridge wasn't very cold either. We did get a liter bottle of water every day for free so that was good. The lighting in the room was very dim, even with all of the lights on. On a side note, when you go for your shuttle to the hotel, if you get one thru cheap carribbean.com, do not accept any offers for a "free" party and tour of a new hotel off site. This is a scam for a time share. They want you to leave them a $35 deposit that you will get back as long as you go to the time share presentation. We were stupid enough to think this was going to be a fun"party" but later we realized we were duped. We did get our money back eventually and the salesman was pissed because we already own a time share and weren't interested in getting another one. The beach was perfect, there were plenty of lounge chairs. They have a bar right on the beach so getting free drinks wasn't that hard. They have people that rake the weeds from the sand so the beach is always clean. We might try another all-inclusive again, but we still enjoy cruises more.

Room Tip: Upgrade to the junior deluxe suite. You will get concierge service that is a little better than fro...
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  • Stayed: June 2013, traveled with family
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3  Thank cgmjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 4, 2013

Dear Client,

We would like to state that the feedback expressed by our clients is our top priority and our main goal is to offer a service at all times according to your expectations. We greatly appreciate the time you have taken to share your experience.

We sincerely hope to have the opportunity to welcome you once again in this Caribbean paradise in the Dominican Republic and enjoy all our facilities and services.

Kind regards,


Karen Mantilla
Bahia Principe Bavaro Resort

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3,056 - 3,062 of 7,084 reviews

Reviewed September 3, 2013

I stayed here through March, and I absolutely enjoyed myself. The rooms were spotless, along wit the entire resort. Everyone seemed to be always cleaning and making sure everything was in tip top shape. The food was exceptional and probably some of the best food I've ever eaten. The beach was clean and very nice. The only issue I had with the location is that there was not much to see in the waters in front of the resort in terms of fish or coral. But I would definitely go back in a heartbeat.

Room Tip: Try for a room away from the beach, but not too far as it can get loud by the beach and pools during...
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  • Stayed: March 2013, traveled with friends
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3  Thank Gordon2548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 4, 2013

Dear Gordon,

We are proud to know that our gastronomic offer has been the best food you have ever eaten. It is marvelous to read that you had an awesome vacation in Grand Bahia Principe Punta Cana.

Thank you for your comments and we are looking forward to see you in a heartbeat!

Bahia Principe Hotels & Resorts, your best hotel in the Dominican Republic.

Kindest regards,


Karen Mantilla
Bahia Principe Bavaro Resort

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Reviewed September 3, 2013

This was my first trip abroad, My wife has travelled before but WOW what an experience i was bit bad by the travel bug. The resort was nothing like we expected it was a LOT MORE i cant explain haw beautiful the resort is and we will be returning as soon as possible. The people were very friendly and i would like to thank Kenia and Yoana from reception also a Wanda from the bar these three ladies made the holiday so enjoyable and could not do enough for us. The resort was astounding and did not have to walk far to get anywhere as transport was available to take you to various parts of the resort. The beach was so clean with white sand and emerald sea, drinks and food were available on the beach. The restaurants were so clean and the food was outstanding with plenty of choice, the cleaning staff were very polite and very helpful,the grounds were kept immaculate and were very green, the only fault i had was that the mosquitos dined on me most of the time and invited most of their friends, but it was worth the bites. Gain a big hello to everyone there and cant wait to revisit

  • Stayed: August 2013, traveled as a couple
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5  Thank petermonkssnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 4, 2013

Dear Peter,

It is marvelous to learn that Grand Bahia Principe Punta Cana was more than expected. Kenia, Johanna, and Wanda will be happy to hear that they made you holiday so enjoyable.

Hoping to see you soon in Bahia Principe Hotels & Resorts, a 5 star experience in Punta Cana.

Yours sincerely,


Karen Mantilla
Bahia Principe Bavaro Resort

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Reviewed September 3, 2013

We had 2 adjoining rooms on the ground floor in our villa near the pool and beach. Great location. Had problem with the key lock in one room all week -- was locked out the first night until 10 pm.

Food was fantastic at the buffet -- good variety everyone in the family always has something they liked.

Be sure to get to the pool early as the chairs get occupied by towels early in the day so it is hard to find chairs together for a family of 6.

Room Tip: Get one as close to the pool/beach as possible
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  • Stayed: August 2013, traveled with family
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2  Thank patrick d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 4, 2013

Dear Patrick,

Thank you for sharing your impressions with others on TripAdvisor. We are pleased to know that you enjoyed our all-inclusive program focus to family vacations.

We would like to cater you once again to experience the hospitality of our people, the quality of our services and facilities.

Family holidays with Bahia Principe Hotels & Resorts.

Warmest regards,


Karen Mantilla
Bahia Principe Bavaro Resort

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Reviewed September 2, 2013

I was at the Grand Bahia Principe Punta Cana from July 31st through August 7th. This was my second time there. The experience was wonderful. I upgraded to the Golden Club. The rooms were ver nice, close to the pool and beach. The employees at the Golden Club were the best. They did everything they could to accommodate your wants and needs. I especially would like to thank the manager Omaira García. She was the best in making sure that our vacation was the best.

  • Stayed: August 2013, traveled with friends
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2  Thank prism94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 3, 2013

Dear Client,

It is extraordinary to hear that your second time in Grand Bahia Principe Punta Cana was wonderful. Omaira and all the employees will be delighted learning your positive comments.

Bahia Principe Hotels & Resorts, your best hotel in the Dominican Republic.

Hope to see you in the near future!

Cordial greetings,


Karen Mantilla
Bahia Principe Bavaro Resort

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Reviewed September 1, 2013

You cannopt beat the value for your money as a couple or with kids at this place. Been there twice and we weren't dissappointed. Has some shortcomings, as all do but it all pans out in the end. Rooms are more desirable closest to the beach. It is basically three venues in one. For an Average stay the main hotel area, Punta Cana and Bavaro is fine. Ambar is for adults only, better quality and best is Esmeralda. Their best quality.

Room Tip: Rooms are more desirable closest to the beach. It is basically three venues in one. For an Average s...
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  • Stayed: August 2013, traveled as a couple
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1  Thank Tommy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 3, 2013

Dear Tommy,

We greatly appreciate that you have chosen once again our Grand Bahia Principe Punta Cana as your holiday destination. We would like to thank you for sharing your feedback that assists us to continue improving and valuing our service.

Looking forward to welcoming you once again in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Punta Cana.

Best regards,


Karen Mantilla
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

I went there with my cousin in September of 2012. Everything was impeccable, from the dinning tables to the clean sand. You could see the staff silently maintaining the grounds every morning..
The room was quite good (standard for Bahia Principe), and there were several pools from which to choose from. Meal time was excellent, because you had more types of food that you could put your eyes on. Even though it was close to full, you didn´t quite notice, because the hotel´s grounds are so vast (in fact, you have modified golf carts to take you almost everywhere). Walking in the sun after 10:30 or before 19:00 is not advisable.
I actually had to switch rooms when I arrived, and the Reception staff were extremely friendly - thumbs up Karen, Kenia and Ramona!
The only two "complaints" I have is that the bell boys who took our luggage kept hinting for us to give them both tips, and a roach popped up in one of the nights in the room, but the next morning, even before we mentioned the issue, we already had the notice in the door saying that they would be using pesticides that afternoon, and advising on how to protect your belongings.
The hotel has a lot of things to do in its grounds, but it also has some optios of excursions to do - check them out! I strongly recommend the Isla Saona one.
Overall, it´s an excellent hotel, in terms of value for money - recommend it!

Room Tip: Try to have a room close to the pool, otherwise you will have to walk (or take the buggy) quite a lo...
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  • Stayed: October 2012, traveled with friends
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1  Thank JAA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded September 3, 2013

Dear Client,

We are glad you find worth to highlight our impeccable premises, good room, and excellent meal time. Thank you for sharing your photos and for recommending Bahia Principe Hotels & Resorts, all-inclusive hotels in the Dominica Republic.

Sincerely,


Karen Mantilla
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda Macao, Punta Cana 9999, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#40 Casino Hotel in Punta Cana
#55 Luxury Hotel in Punta Cana
#57 Top resorts Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#60 On the Beach Hotel in Punta Cana
Price Range: $142 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe

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