This resort is “Average” – not as luxurious as some other 4½ star rated resorts . The Elegance Club was, without a doubt, the better deal – the Wait/Service Staff (Raphael, Sandra, Nelson, Julio) and Entertainment Staff (Jackson, Mini Me, Chocolate, Coffee and MC “Hand Clappy”) were EXCEPTIONAL – they are the saving grace of the resort.
FOOD: was mediocre but you do not go hungry.
ROOM: the bath towels were hard/rough but fresh ones were provided every day; there is a dampness to the bedding if the a/c is left off (never had that experience before in any other tropical resort) and it did not seem that you could control the a/c setting either; the pillows were very small but they did the job; the bed was a bit hard and the sheets and pillowcases need to be totally replaced, they were dingy, and the blanket too thin and small - it barely covered the bed; at the end of our 8 day stay, there did begin to have a sewer smell to the room – it seemed to be coming from the Jacuzzi tub. Also...our room overlooked construction and the workers could see right into our room. We were not informed of the construction.
BEACH TOWELS: We got beach towels just fine. Towel Attendant Emmanuel was very pleasant.
BEACH AND BEACH CHAIRS: We always got chairs and the beach itself was beautiful..!!!
Overall, we did have a good time but this hotel does not deserve the 4 ½ star rating.
- Official Description (provided by the hotel):
- Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more less
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- Also Known As:
- Majestic Elegance Punta Cana Hotel Punta Cana
- Majestic Elegance Hotel Punta Cana
- Punta Cana Majestic Elegance