I cannot begin to tell how much we enjoyed our vacation at this villa. There was 11 of us and we had plenty of space. The pool area was perfect for our group. Marc, Yaneese and Rafael were perfectly delightful and helpful. At first we did not know how to feel with folks staying in the house as help. By the end of the trip, we had new friends. They were lovely and very helpful while allowing us full access to their kitchen. We all enjoy cooking. The beach is beautiful and extremely close. We had golf carts and took nightly cocktail cruises before dinner. We also could ride to the spa for massages or food or lounging on the beach. April was a great time to go as there was no mosquitoes or other flying insects.
We spent an amazing week at the villa with one other family. Nine guests under one roof and the accommodations were perfect.
Every detail was taken care of, from a stocked refrigerator upon our arrival, chef for meals, a golf cart to get around the resort, and an amazing concierge handling our every request and need.
The home which was situated on the golf course was a short ride to the beach, restaurants, club house, etc.
We would recommend the house and resort to anyone looking to get away to the Caribbean, and we will most likely go back.
The villa and its location were just superb. Spacious villa with all facilities within the compound of Punta Cana which offers everything from golf, beaches and beach club. You feel very secure and move around in electric buggies.
The Manager from tha managing agency was extremely professional and service minded in a kind way. The staff on site was a nice luxury, although you would expect proactivity from the butler. The cleaning lady was excellent. The water system in the master bedroom could need some improvement and so could the air conditioning as it is very noisy.
The tip system should be better explained. It is hard to believe that you should tip the staff with more than they earn in a month. Anyway, in Europe we are not used to the US tipping system, but it could need some improvement.
Short and sweet. The vacation was excellent and so was the villa and the location.
Our whole family spent 5 nights at this house and I have nothing but amazing things to say about the property and the staff. The beach is a 5 minute walk and the pool is very relaxing. Each meal was cooked to perfection and all arrangements like groceries and massages were taken care of. We will definitely be back for another holiday soon. I highly recommend!