My husband and I arrived at Sanctuary and were instantly greeted by the front desk staff and a free upgrade to the Island Suite! We were told the property was at 80% occupancy; however, we never had to wait for a drink at the bar, to be seated at dinner, and pools/chairs were always open and available! They spray on the property for bugs and mosquitoes, so this was never a problem. And everything was kept clean! Truly, a top-notch all-inclusive experience!
-Get bikes through the concierge and enjoy checking out the property
-Go to the Steakhouse as often as possible--we loved the food!!
-One side of the property connects to the public beach. If you walk to the other side of the property you will find a beautiful private beach that will be all yours! We think the Sanctuary uses this space for weddings, when scheduled.
-If you want a cabana bed on the beach, put some personal items out on it around 8:00am. Then, go back to bed for a few more hours. Or, find a willing Sanctuary working who will accept $10 to reserve it for you all week.
-Ask for a room upgrade. Most likely, you will get it!
-Utilize room service for breakfast--the buffet is not worth waking up for. You can call and place your order the night before so breakfast arrives right on time. If you call in the morning, there is usually a 40 minute or so wait time.
-Check out the pool on top of the castle fortress. Great views at sunset and nice bartender.
Our only minor complaints were:
-We booked an excursion only to find it was overbooked and we were delayed to a later time. Partially, this was our fault, since we booked it the day of so make sure to do it in advance.
-The indoor pools we had in our Island Suite room were BEAUTIFUL, but also FREEZING with no way to heat them up. So, the indoor pools in the room are more to be admired, not used.
-The hotel allows vendors on property some of the days, forcing to walk long routes to avoid there sales pitch.
-The water, while beautiful (not many sea creatures or seaweed; pretty blue color), is not good for snorkeling. The sand is so fine that it easily stirs up making the water pretty murky.
-NOT a good place if you are interested in activities and nightlife. Once the sun goes down, guests go to dinner and then to their rooms. There are activities on the daily schedule, but no one seemed to partake. There aren't any shows at night either, which was kind of a disappointment. We tried to stay on the beach until sunset (7:00ish), relax and shower in our rooms, and then do a late dinner.
-Do NOT go to the Casino. We thought this was something near the property, but after getting in a shuttle, we were told it was a 40 minute drive into another town. It was quite an experience, but definitely a little scary and sketchy.
-We wanted to do a spa treatment, but thought the prices were way TOO EXPENSIVE
- Official Description (provided by the hotel):
- Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more less
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- Also Known As:
- Sanctuary Cap Cana Hotel Punta Cana
- Sanctuary Cap Cana Resort