I just returned from a 5 day trip for a wedding at Sanctuary Cap Cana. I couldn't have been more pleased. The grounds are immaculate, the staff is impeccable. Upon our arrival, as I was checking in, they come over with a cool towel (much needed, coming from Boston in November, I wasn't exactly dressed for the Dominican heat/humidity!) and a frozen fruity drink.
I stayed in a Jr. Oceanview suite, and it was more than acceptable. Many people in our party stayed in the castle, which, wow, the rooms were amazing - but - everyone in the party were mostly around the pool, and the castle is a hike from the main pool area, so I'm glad we were where we were and closer to the main pool.
Speaking of the main pool area - Carlo, the bartender, is amazing. He's fun, he's always quick with a drink, and he was by far my favorite at the resort. It has a swim up bar that we took advantage of more than once.
Food: I'll be the first to say that I don't eat any seafood of any kind. So I can't judge that (though my friends tell me the grouper ceviche at the pool bar was outstanding). The first night there, we had dinner at The Blue Marlin. I got a skirt steak that was probably the best I've had in my life.
In the morning, breakfast is at Casa Bella. There's a wide assortment of fresh fruit, as well as bacon (weird bacon though - not smoked/cured), sausages (great) potatoes (weird) and an omelette station (excellent). When I refer to the food as odd or weird, I'm sure it isn't, I'm sure it's just the way the food is down there and I'm not used to it. Just different flavors than what I'm accustomed to.
For lunch, I normally ate at the pool bar, but the Blue Marlin was open also. I had a Caesar salad with chicken the first day and it was very good. The next day I got a cheeseburger, which was good, but tasted slightly off to me? Again, I'm sure it's my American tastebuds.
The real gem of the food is at the Steakhouse, where we had dinner every night except the first night. It's a very nice looking restaurant inside, and waiters are on hand constantly to refresh your wine glass. I had rib eye each time I went, and it was absolutely delicious.
They have awesome strolling singers every night in the restaurants. Bring some ones to tip them, they're great!
We also ordered room service a few times late at night, and everything was great.
Atmosphere: As I said, I was there for a wedding, so I had absolutely no desire to leave the resort. If you're the adventurous type, realize you DO need to leave the resort to take part in various water sport activities/shopping. The casino was closed, but I knew that ahead of time.
Nightlife is limited to The Love Bar. Which was fine, there were enough of us there to make it super fun, but it would've been dead otherwise. Except the night of another wedding - they let them bring a cake into the Love Bar and the people TRASHED the place with cake everywhere. It was awful. I felt so bad for the staff that had to deal with that.
The Ocean Bar at The Castle is something that's really a hidden jewel. The views are breathtaking, there's an infinity pool, and it's very secluded. We happened upon it quite by chance.
I've seen a few complaints about the beach on here, and I found them to be unfounded. The seaweed wasn't problematic, the beach was not at all rocky, and in fact, the sand felt like silk under your feet. I was very happy with the beach.
The gift shop is way overpriced. I paid $43 USD for 2 kids t-shirts and 1 adult t-shirt. You're kind of stuck though, if you aren't planning on leaving the resort.
A few tips:
There is no Wi-Fi in your room. There IS at all the main areas (the pool bar, the Blue Marlin, Casa Bella, the Love Bar etc...) but NOT in your room. Your room IS hardwired, though. So I picked up a ZyXEL Wireless Pocket Travel Router from Amazon for $28. I plugged it in, and had wireless in my room. It was well worth it.
Bring lots and lots of 1 dollar bills for tipping.
It didn't rain when I was there, outside of a few tiny showers, but the grounds do get slippery. It's not a bad idea to have some kind of a swim shoe.
The rooms do smell a bit musty. But even I feel petty complaining about that. I wasn't in my room that much. Housekeeping is excellent.
Not that I wanted to call anyone, but I had no cellular service there. I used Skype to communicate back home (again, the WiFi router came in handy for that).
Bring bug spray. I saw people mentioning on here a problem with mosquito's. I only got bit by a mosquito once, and never actually SAW any, but the wedding was at dusk, and my feet got chewed by what I can only assume are some kind of sand flea.
The bottom line is that I loved this resort. I would return in a second, and recommend it fully.
- Official Description (provided by the hotel):
- Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Travelocity, Hotels.com, Orbitz and Hotwire so you can book your Sanctuary Cap Cana by Playa Hotels & Resorts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sanctuary Cap Cana Hotel Punta Cana
- Sanctuary Cap Cana Resort