My husband and I (ages 37-47) along with another couple (ages 48-56) stayed at The Royal Suites for 10 days. We had a great time with only a few complaints. I'll start with the good, the rooms were nice. Larger than I expected and cleaned twice a day. The robes in the room were a nice touch. The maid didn't make us any towel animals while we were there, but we did have fresh flowers everyday. The beach is gorgeous and you don't have people bothering you to buy things all the time.
You should have a brown form in your room upon arrival for you to fill out for the butler service. We didn't have a form so for the first couple of days we didn't get to use the full services, like the pillow menu or request what we wanted in the mini bar. Although even after we made our request for the mini bar, we never got what we asked for.
Proper dress is required for dinner. Men need long pants and a shirt with sleeves. Women can wear anything except shorts. Shorts are allowed in the buffets. We enjoyed having a large choice of restaurants for dinner and that Royal guests are allowed to make reservations and skip the lines. We all LOVED the Japanese restaurant, we ate there twice. We also ate at the Italian, Steak & Seafood and the Chinese. They were also good, however all 4 of us were a little disappointed with the Chinese. We ate at The Royal Gourmet several times. We made a point to eat there on Sunday's and Wednesday's, they serve grilled Lobster and it was delicious!
The breakfast and lunch buffets were typical of every other all inclusive resort that I have been to in the Caribbean and Mexico. No better, no worse. We did have breakfast and lunch at the Royal Gourmet a few times also. It was good but we found the larger selection at the buffets worked better for our group.
We went to one show. We enjoyed it, but it was pretty much the same show we have seen at the other resorts, so we didn't go to any others.
There were a few more American's there than we expected. On our last trip to the Dominican Republic (different resort) we only found one other American couple. This time mainly due to the Swine Flu in Mexico there were a few other couples. We did quickly find out that at the Royal pool you are expected to party QUIETLY. A group of about 10 or 12 of us were all thrown out of the pool for being to loud. I don't deny that we were probably loud, but we were on vacation, aren't you supposed to let lose and have some fun? I found that a little strange, but oh well, we just went to the beach.
It rained every night while we were there, which is not unusual in the Caribbean. It also rained really hard for several hours a couple of evenings. I bring this up because the resort has a huge problem with it's roofs. There were leaks everywhere. A major leak in the lobby made it hard to even walk through without falling down on the wet floors. Every floor of our building had leaks. No one seemed bothered by this, they just threw down some towels and put up a wet floor sign. I find it strange that such a nice resort would not take care of such a huge problem.
Overall we had a great trip and I would recommend this resort, however keep in mind that most of the employees do not speak/understand English well. This makes it hard to communicate and we found that if they didn't understand what you were saying, they would just agree with you.
We are thinking about maybe checking out the Royal in Mexico for next years trip, hopefully the Royal guests at that resort aren't also expected to stay quiet all the time!
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana