Just returned from a 2 week holiday at The Royal Suites - the holiday was amazing and I will do a separate review for Thomson and the Dreamliner - back to the resort - on arriving here we were greeted by Ricky on reception and was treated to a glass of champagne (Cava) and a cool towel - because we are from the UK we didn't get the option to book the swim up suites and unfortunately none were available that night but Ricky said some would be available the next day. Our room was great but we really wanted a swim up. Next day we spoke with Nicolas on reception and he sorted us out with an upgrade (well worth the $20 a night). Many thanks to the reception staff for being very helpful at all times (Ricky and Nicolas).
The swim up room was brilliant and we spent most of our time here (5801). We had the sun for most of the day and it was very quiet. The small bar nearby (round the corner) opened at 10am and this became our Cava Time! Many, many thanks to the staff at this bar and in particular Patricio (not too sure of the spelling) and Sandra who kept us well supplied in drink and conversation.
Our maid did a great job keeping us in towels which are plentiful and changing our bedding etc. She was a star! Our fridge was always stocked up on water, beer etc., but if you wanted extra you only had to ask on the butlers and within minutes it arrived.
The butlers were all very friendly and nothing was too much of a problem. Many thanks Daniel for getting us the new iron and hairdryer. They make the reservations for you in the many restaurants you can pick from. They even help you out with the various trips and what is going on in the resort.
You can have as many beach/pool towels as you wish which was a surprise and you can have as much water as you like from any of the bars (lobby, pool etc.)
The Beach is amazing - soft white sands and brilliant blue sea and sky. We walked on the beach every day. Never had a problem getting a sun bed in the shade at any time of the day - plenty of them. The main pool was great but only went in it once. Again plenty of sun loungers.
The food can be a bit hit or miss but we never went hungry - always found something to eat. We had breakfast in La Chanterelle most mornings and I would recommend the fresh fruit - never quite the same at home. Plenty of choice from cereals, bread (which is very good), hot food, eggs, etc., cold meats and the like. Lunch was mainly taken at one of the beachside cafes La Bohia for example. Plenty of hot food and salads etc. and again fresh fruit and cakes and ice cream. Because we ate so good during the morning and early afternoon very often didn't eat at night - men you do have to wear long trousers in the evening. We did a few meals at night and I would recommend the Steak House. Very nice this was and don't get put off by the queues and the price on the bottle of wine on your table (you don't need to buy the wine) - they will provide you with a glass of whatever. You can always get a hot burger and fries from the Sports Bar which is open 24 hours.
The resort grounds are always being worked on by the many ground staff (seems to be 1000's of staff overall) and are fantastic.
We did have a boat trip but again I will review this separately.
The Royal Suites are part of a larger resort and you can around all these by the many golf carts and the train which runs round.
Overall we had a fantastic time and didn't want to leave - would definitely like to come back! Again, many thanks to all the staff that made our holiday so memorable.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana