My husband and I spent 11 nights here in October. We were intending to write a review together, hence the delay....
We upgraded to a swim up room and we are so glad that we did - thank you Maximo for your help. It was so good to be able to sit on the terrace and get into the pool to cool off as and when I wanted. The bar staff came around regularly to ask if we wanted a drink (I hope Maribel had a good holiday with her family).
I had two massages - one at the spa and one at a cabana near our room.
The Royal restaurants were very good - we also went to some of the other a la carte restaurants (Japanese, American, Brazilian) and had a very good lunch at the arricife on the beach. Our only disappointment was the Chef raffaele Trattoria. Having been seated we were not offered a drink or a menu and after some long time we ordered one starter and two mains. We watched my husband's pizza being made (it was a Calzone) and then it was put to one side - after another very long wait my pasta starter arrived with my husband's pizza - both cold. My husband saw the manager and explained the problem and he just walked off - at which point we walked too. This is our only bad experience of our time in Punta Cana and our previous visits to to Royal Suites Yucatan in Mexico.
We had a lovely holiday and would consider going again. the weather was good (with a terrific electric storm during our first night)
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana