We booked our trip to Royal Suites for our wedding as we had been there the year before and we had really enjoyed it. This year we booked a swim up room and we felt it was worth the extra cost. It was really nice to come back to your own quiet pool with refreshing, clear and clean water. The a la carte restaurants were excellent with the exception of the steak house, whi ch was very disappointing. The buffet restaurants in the Palladium resort were excellent. We booked an excursion but it was cancelled due to Holy Week. We were disappointed but being as we were in paradise, it was easy to deal with! We went to Nicole's boutique which was offered by AirTransat. We were disappointed at the high prices in the boutique and it was smaller than we expected. There were no deals to be had here. We experienced better deals on the beach at Cusie's Hassel-free Shopping and more selection.
As for the Wedding package, we cannot thank Carolina, Kenia and Alberto enough for their service. They made sure we had our dream wedding. They added little extras that made us feel very special.
The 'towel game' was very bad at the beach. It was so frustrating. Prime cabanas were left abandoned all day with a towel or book holding people's places. This issue really has to be dealt with. Anyone we talked to about this was frustrated with this set-up as well. I don't know what the solution is, but hopefully this issue will be addressed. Other than this, the beach was fantastic as always.
Overall, we had a great vacation, wedding and honeymoon. Thanks to all the RST staff for your kindness, attention to detail and friendly demeanor.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana