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“A Nice Vacation”
Review of TRS Turquesa Hotel

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TRS Turquesa Hotel
Ranked #49 of 112 Hotels in Punta Cana
GreenLeadersPlatinum level
Dracut, Massachusetts
Level 5 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A Nice Vacation”
Reviewed March 13, 2013

Overall: The people who work at this resort are awesome and are eager to make you happy. We can’t say enough about their service and attitude. A few of our favorites were Hector, David and Negrin, but we didn’t have one bad experience with anyone at that worked at the resort. And the weather was spectacular-85 and sunny every day. The grounds were impeccably maintained.
One word of caution-if you have an important request or issue, you may need to check and/or verify a few times. We had two issues over 8 days, and were assured they were resolved. I subsequently checked for verification and found that they were not addressed (both issues required triple checking before being resolved). I don’t think it was negligence, more of an issue of being overwhelmed as the place was near capacity.
Arrival: We got off the plane and lined up on the tarmac, and were then led into the airport to go thru customs. They had four booths open that seemed to be only for our plane, and we got thru in only a few minutes. You need $10 per person. Our luggage arrived in only a few more minutes, and it was checked by an attendant (he verified our passports matched the names on the luggage) and we found our way to our transportation company. They made us set up an appointment the next day at the resort to finalize our departure info. This turned out to be a fiasco (more on this at the end). A few minutes later we were on our way. Our total time in the airport seemed to be less than 20 minutes. Once we arrived at the Royal Suites, we were warmly greeted, given champagne, and checked in. Our butler Jose came and walked us to our room, along the way giving us some basic resort info. He was quite helpful when we needed it, but we really didn’t have many requests. One thing that irked us-they leave your luggage in reception while you are walked to your room. It took a good hour for our luggage to get to our room, and we were sitting there looking at our swim out pool in jeans until our luggage with our swimsuits arrived. Add in the fact that the refrigerator and AC were off until we got into the room and you can imagine our frustration-8 hours of travel, warm beer, and no way to hit the pool. It took several calls to finally get the stuff to the room.
The Room: Room definitely has a musty odor but you do kind of get used to it. Bring some sort of dampness agent for your closet. When we opened our suitcases at home, the smell was overwhelming and we had to rewash everything. The bath area is pretty open, and you can hear everything. We had no problem with the A/C, if anything it may have been too cold. The refrigerator is stocked OK. I tended to grab a few extra Presidentes at the bar on the way back to our room from the beach; they only put 4 in for the day. When our stocker saw this, he showed up with 10 one day, so they probably will bring extra stuff if you ask. Wine in the room is not free-you need to buy the bottle. But you can ask room service to bring you complimentary wine (which isn’t very good). We had a swim out room, and it was so worth it. Even though the pool is not private, it was extremely quiet-we only had a few people swim near our deck in 8 days. If you are in this section, but not in a swim up room, there is ample seating and palapas available along the pool, so you still get to enjoy the pool area. The water temp was somewhat cool, refreshing to take a dip, but not necessarily to hang out in. The ppol itself is in need of some minor repairs. A few tiles needed replacing, and the wooden portion of the deck was worn. But these issues really didn’t bother me. You have two sun loungers that sit in about 8 inches of water, and two chairs outside the sliding door. There is also a drying rack for your wet stuff. You can swim to a bar area, but you do have to get out of the pool to get a drink. Each bar area in the swim up areas has ample seating with palapas. You can also wait for a server to come around to your pool deck, they seem to come by every 20 minutes or so. WiFi was good, but it seemed to require you to log in again a few times a day. Bed was a tad uncomfortable. The floors can also get slippery when wet. Room service was OK.
The Restaurants: We stayed in the Royal Side for meals. Both the Royal Gourmet and La Chanterelle were good for dinner; we loved the fondue and the chateaubriand. The pork dishes were also good. The outdoor seating is nice, but got buggy after dark. If you get there at 6:30pm, you will likely get a seat outside if you like. After 7 or so it gets crowded. They have a resident peacock flock, and at dusk if you look closely, you can see them flying into their tree to roost. Breakfasts were OK, but getting coffee can be a challenge unless you go find it. The servers seemed to be slow in delivering water/coffee. Lunch was OK, limited buffet options but a decent menu. We did get to the sports bar, but found it a little scary for food. A lot of fried stuff, and even a hot dog oven. Unless you are out after midnight, or need to catch a sporting event, I wouldn’t plan on going there for a meal. The pool bars in the swim up areas were fun. They cannot make every drink, but they try their best. This is where you will meet a lot of people, so if you are an extrovert you will like these spots.
The Beach/Pool: We went to the beach every morning between 8 and 9AM. There was usually a cooling breeze, and the water was refreshing-not cold and not warm either. The surf and undertow were a little rough but we enjoyed it. We always got loungers, but shade was a little hard to come by as many people set up shop under all the palapas or the natural shade spots. The towel game was in full force. I don’t mind people setting out their stuff early so much, but there are two problems; since towels are not limited, it is very easy to either not show up to your saved spot if something else comes up, and it is also easy to leave your towels (out of pure laziness) in your spot at the end of your beach day with no intention to return to the beach. There is no consequence. We saw several spots that were home to towels for 4-5 hours, but nobody ever showed up. This is one major reason we will probably not return. Also, we walked all the Palladium beaches and the RST has the most shade, so I imagine the competition for spots is even fiercer over there. The excursion people will chat you up but accept a polite no thank you. The shops next to the beach are aggressive but do not come over the line of the RST beach. They will scurry down to talk to you if you cross over to their side of the beach. Security also looks out for non-guests on the beach, but since the beachfront is public they can’t do much about wanderers from other resorts. They did tell a few people to move along since they grabbed loungers. You will also see kids non-stop along the water. They walk along the beach to the shops and excursions. One family with a small toddler set up shop on the beach, but a guest shooed them away. It was a slight disappointment for an AO property, but not much can be done about it.
As for the towel game, the main pool was even worse, there were zero palapa spots available in the mornings, and usually there were no people there yet. We even overheard a few people talking about a confrontation about seat saving at the pool. Not what you need on a vacation. On the bright side, there is a table/seating area with umbrellas/palapas behind the pool bar, so if you get a full sun lounger, you can go sit in a shady spot if you need a sun break. Since we had a swim out room we were able to hang out there every afternoon.
Departure: This was one of those triple check issues we had to resolve-we apparently were not on the pick up list even though we had a reservation and had discussed the details once in person (a meeting at the resort) and once on the phone. We decided to hang out in a lobby bar where the transportation person stopped by at 4pm every day to post the next day’s pick-ups. I grabbed him when he arrived at 4:30pm and we were able to finally get on the list after a few phone calls. It was pretty aggravating overall, but this was not an RST issue, it was our specific transportation company; our butler did help out where he could. The airport was a little crazy, but we had a porter bring us to a kiosk to check in, and then found our way to the counter to check our bags. You will need to get by the picture taking station with the ladies. They actually grabbed at me to stop, but I was able to break free. The security line was long but the BAFs (Big A** Fans, actual name) kept the area cool enough. There was no $20 exit fee, you just get your passports stamped and you are in the gate area. It probably took less than 90 minutes to arrive and get through to the gate. There were a number of fast food places and a bar available, so if you have time you can eat/drink if you want. The PA system is crappy, so you should check in the gate area for your flight info. Several gates changed when we were there and a few people almost missed their flights. They started boarding our flight over one hour before the departure time, so if you have some sort of early boarding ticket, you want to be at the gate at least an hour ahead of departure.
Other things to note: The stores did not seem too overpriced. We ran out of sunscreen (we had brought 3 bottles, apparently not enough) and found the price reasonable for a resort, $25 for a bottle we pay $15 for in the States. The train is nice to take for a ride, but can get really crowded. One guy actually held up the train at a stop so his buddy could run into his room to grab a drink. Trying to make change is hard, the stores didn’t want to give back ones. We were able to change a $20 into ones in the lobby, but a few days later they wouldn’t do it. So bring plenty of singles for tips. We lost power four times in one day, but it was the whole area, not a resort issue. Bugs were non-existent until after dark.
Summary: We really enjoyed ourselves, and took advantage of the time to just relax. We decided to stay on the RST property to avoid having to make reservations. We wanted no time constraints. Service was great and the workers seemed genuinely happy. Not sure we would come back due to the beach shenanigans, but apparently you really can’t escape the towel game anywhere. I hate to blame the resort for this though.

Room Tip: The swim up buildings 58 and 54 are at the far end of the property, close to road noise. 58 seemed t...
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  • Stayed February 2013, traveled as a couple
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Helpful?
7 Thank randd64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 6, 2013
Dear Randd64,

We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs.

Thanks for highlighting these details; we work to improve every day, we will take your suggestions into consideration.

We hope to see you soon.

Thank you very much.
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Hamilton, Canada
Level 4 Contributor
4 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 12, 2013

My wife and I visited the RST from Feb 13 – 21, 2013. This was our fifth trip to the DR and to Punta Cana. For comparison, before this trip we visited Riu Palace Bavero, Excellance Punta Cana, Majestic Ellegance, and Catalonia. We visited all these resorts in high season.
We paid good money to visit the RST, in fact we could have gone back to Excellance for the same price, and could have gone to the others for significantly less. RST was one of the most expensive resorts we have been to, and was also the worst of the lot. It is terrible value for your travel dollar.

What were the problems? Here goes:

When you arrive at the hotel they hand you a two page form asking for all kinds of personal information. Since I already booked with my tour company, why do they need that information again? They already had our names in their welcome book, so they knew who we were. The last thing I feel like doing when I get to a resort is spending time filling out pages of unnecessary paperwork. As we were a little early and our room wasn’t ready, we went for lunch and spent a bit of time on the beach. When we got back to the desk, one staff member started with prepping our room cards, and then he disappeared and left us sitting there for at least 10 minutes. Finally another staff member asked what we were waiting for and he completed the transaction. Our butler was called and we were shown to our room.

The only room request I had made by email before arrival was for a room with a balcony that faces the morning sun. Half the rooms in the resort fit that bill. This request was NOT honored, and we had a room with a balcony facing directly west.

The room was nice and clean, although the first evening we didn’t have hot water. For the rest of the week the hot water was good. There are no drawers for your clothes in the room, only a couple tiny shelves in a desk, and some shelves in the closet. Not nearly enough room for clothes and you will end up living out of your suitcase.

The main lobby of RST is dead. It has no life, no one comes here unless they have to, and it’s primary purpose is as a path from the pool to the Villa rooms. Along the main pathway there is an area about 80 feet long that contains rows of excursion and timeshare vendors on both sides of a maybe eight foot wide walkway, and they will catcall at you as you walk by. More about that later.

That evening we decided to start with an a la cart dinner. We were told that as guests of RST we could visit any a la cart we wanted and that reservations were not required. So we gamely headed to the steakhouse, only to find out that without reservations you enter the queue the same as any other Palladium guests. When we arrived at 730pm we were told to expect that we would not be seated until 10pm. We left and went to the buffet.

The next morning we tried to make reservations through our butler for a la cart dinners. All the slots for the entire week we were there were already booked, except for 6pm and 10pm seating. Seriously? What good does it do to advertise 8 or 10 a la cartes and then there is no availability. Additionally, all the a la cartes except for the two at RST are not adult only, prepare to see and hear kids. The two a la cartes that are advertised for RST aren’t really all that. Both of them share the same salad bar buffet, and for breakfast and lunch, they are treated as one restaurant. For dinner the only thing that differentiates them is the menu you get for the main entrée. There is no buffet on the RST side, you need to go to the main buffet next door at the greater Palladium complex, which is not adults only, so prepare for lots of kids.

There is no evening entertainment at RST, you need to go to the rest of the Palladium complex, again prepare for kids.

To get anywhere through the complex you pretty much need to walk on the roads unless you are prepared to take a ridiculously circuitous route. These asphalt roads run right through the middle of the complex, and have a steady stream of busses, trucks, golf carts and resort trains literally roaring through the middle of the resort. These vehicles drive ridiculously fast and dangerously in typical Dominican fashion. If you are walking on the roads (which you pretty much have to do) you had better watch out, because you could easily get mowed down by a tour bus if you are young, old, impaired or simply not paying attention. This was unlike any other resort we had been to, where your only interaction with a bus was at the lobby to be brought to and from the resort.

As you walk around the greater palladium resort you will notice many maintenance areas that are not well shielded from the rest of the resort. These range from small 10x10 foot enclosures to stockpile garbage to large yard like areas filled with infrastructure. You need to walk by these areas as you walk around, and many of them stink, are really dirty, and look nothing like something you would expect to find in a high class resort. While walking to the sports bar one night my wife and I turned around and went back because we were sure we were on the wrong path as the road in front of us was unlit and both sides of the road were lined with maintenance compounds filled with working men. Turns out it was the right road, and that we were expected to just press on past this very sketchy looking area to get to the second theater and sports bar. Seriously?

Throughout the week were encountered staff that was disinterested at best and surely at worst. Don’t expect a friendly “hola!” when you pass staff members in the resort, because it won’t happen. Do expect large groups of staff that will push you off the side of the walkway rather than politely let you by. Our first morning we missed the cut off time at the buffet breakfast (10am) by three minutes and were told we couldn’t come in. Someone told us that that management has subcontracted pretty much every service to independent companies. As a result they have no control, for example the main buffet was out of mugs (coffee cups) by 9am, and it was almost impossible to get a cup of coffee or tea after that happened. All the guests who wanted coffee suddenly became invisible to the servers, and any amount of waving or gesturing was met by a staff member who looked the other way. When I finally got one of them to get me a cup they had to go to the back of the restaurant and returned with one mug, which I suspect was hand washed and dried in a sink at the back. At least a dozen other guests tried to flag that guy down to get my coffee cup from him on his return trip. Maybe their dishwasher broke down, I don’t know, but I do know that had they at least explained that to me and told me where I could have got a cup of coffee, I would have felt much better about it.

If you want a chair on the beach, you better be prepared to scrounge up two loungers from opposite ends of the beach, because the towel game is in effect here worse than I have ever experienced before. By 7am, everything except single loungers, in full sun, right by the water’s edge is gone. The main pool is even worse, pretty much forget about getting a chair here, unless you want to sit at the bar all day. The towel hut by the pool and beach is out of towels by 11 am every day. The swim up pools by the villas are much better, you can always get a spot there, because no one goes there. These pools are isolated from the rest of the resort, you need to go through the lobby and cross the main road to get to them. There is no vibe there at all.

Getting a drink on the beach requires a long walk, either to the pool bar (on the opposite end of the pool from the beach) or next door to the other Palladium beach bar. Drink service on the beach was very slow, frozen drinks would be melted by the time you got them, and refills took forever, and yes we did tip, a lot.

Vendors at the whole Palladium complex were terrible. Hula girls accosted people at main pinch points for pictures, henna tattoo people, excursion sellers and time share sale people were THROUGHOUT the resort. This was not the typical vendors night, it was all day and night every day and night. They are aggressive, a simple “no thank you” results in catcalls and jeers.

What do I have good to say? The food was decent. The rooms were clean and the mini fridge was restocked daily. The weather was the best we ever had in Punta Cana, but I don’t think the resort had anything to do with that.

In short, for the money RST costs, you would be far better going somewhere else. Try the Majestics, Excellance PC, Catalonia Royal (even Bavero) or any of the Rius for a far better experience. RST is NOT adults only. Children ride the trams throughout the RST section, and you will see kids at almost every meal, and every bit of entertainment. To try and review the RST separate from the rest of the Palladium complex is not fair, because it is not a stand-alone resort. Compared to the Riu Palace Bavero, were everything (including entertainment and the a la carts) you needed was right in the Palace Bavero section, at RST you continually had to walk or bus over to the different Palladium resorts.

Palladium has some major design flaws. The main service road should be along the outside edge of the resort, not through the middle. Palladium also has major management flaws. Ownership should completely re-do their management of this complex. I hold management accountable for the employee’s actions. Towels should be picked up off of unoccupied loungers. Towels should be available at the towel hut. Drivers who race through the resort and can’t drive at a jogging pace should be banned from the resort. Vendors should be turfed altogether. Scrap your stupid check in paperwork. Tell your workers to smile.
That is my RST experience.

We still had fun, but despite and not because of the resort. I love the Dominican sunshine.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Pete V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 6, 2013
Dear Pete V,

On behalf of The Royal Suites Turquesa by Palladium we want to thank you for the dedicated time you spent to share your suggestions.

Politely we would like to apologize for the inconvenience, majority of our customers do not have the same perception you have about our services but thanks to you and other customers suggestions we are working to improve our service.

One more time thank you very much,

Regards.
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Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2013

This hotel is beautiful, the friendly staff made our stay memorable. The a la carte exclusive restaurants were very romantic. Some nights a saxophonist came to play.

The room was not 5-star to us, but everything was clean, even the restrooms near the beach.

Try the beach-side terrace at the Bohio, after 2 o'clock, when it's more quiet. Our waitress, Yessenia, noticed us after only a couple of days and brought us our espresso without us asking. I would be tempted to go back only because of the people we met.

The only reason I would not go back next time is the lack of traditional music we could dance on. Other dancers also seemed to expect a bit more. Live bands were quite good, in lobbies, and the discotheque had the usual popular dance songs.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank S0nia007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 6, 2013
Dear S0nia007,

We are really thankful for the precious time you dedicate to share your good experiences in the hotel with us.

It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs.

We hope to see you soon.

Thank you very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 12, 2013

My daughter and I enjoyed our stay at the Royal Suites very much. The people who work at the resort are extremely friendly and helpful. The food in the restaurants was excellent. We enjoyed having so many different choices of places to eat and types of food offered. Our room was in building 54. It is just a short walk to the lobby and many of the restaurants. If we wanted to go to other areas of the resort there was always transportation available either through our great butler service (especially Dominga) or the trolley train that makes regular trips around the resort. The grounds are absolutely beautiful!
We were there from Feb 24th to March 3rd 2013. We are already talking about going back again.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
2 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 6, 2013
Dear Linda H,

With all our affection we want to thank you for your commentaries, your suggestions helps us like yours help us to increase every day,

Thank you for choosing The Royal Suites Turquesa by Palladium as your special gateway.

We invite you to come back.

Greetings.
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New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 11, 2013

My boyfriend and I are in our mid 30's and wanted an all-inclusive adult only vacation. What we didn't realize is that we would be the youngest ones there. Unfortunately this resort catered to the 55+ crowd.

The accommodations weren't bad, but the resort lacked the excitement we were looking for. We weren't looking for crazy party people, just some people our age to meet and chat with. The only positive is thankfully we got a swim-up room.

The negatives...the food was terrible, the entertainment was awful, the drinks were watered down and there was NO good liquor. Our room was just outside the butler's station and directly across from the storage closet so needless to say it was always noisy most hours of the day. We only met 1 employee who spoke perfect english, he was originally from Brooklyn so that's why!! Most tried but it was extremely difficult to have a conversation and get any questions answered.

Best part of the trip was going to Imagine night club which is in a cave...pretty cool.

Room Tip: junior swim-up is a good room, just make sure you are not near the butler station or supply closet...
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  • Stayed March 2013, traveled as a couple
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Helpful?
4 Thank Jen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 7, 2013
Dear Jen O,

On behalf of The Royal Suites Turquesa by Palladium we want to thank you for the dedicated time you spent to share your suggestions.

Politely we would like to apologize for the inconvenience, thanks to you and other customers suggestions we are working to improved our service.

One more time thank you very much, we hope to see you back soon!

Regards.
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kokomo indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 11, 2013

Overall a beautiful beach destination. Upon arrival (4pm) we had to wait an hour and a half for our room. Room was not cooled, (a/c was shut off) so took another couple of hours to cool it down. Room in general was nice. No rooms really have an ocean view, but overlook the pool & garden area. The resort is VERY clean and safe. The staff was very friendly and helpful anywhere we went. The food was delicious and restaurants were abundant. The resort is very large and the golf carts are a necessity to travel around the resort. The beach was very clean and beautiful. The wait staff on the beach could be slow unless you tip. (hint: A $5 tip for the day will provide excellent service!!) The towel service needs to change. You can get as many towels as you like and 'reserve' a place on the beach or by the pool. If you want a good spot, be prepared to get up between 4-5am and put your towels on your chairs. Many times there were towels reserving chairs & palapa huts and we would never see them occupied all day. The room was well stocked with drinks, alcohol, & linens. Room service was so-so. Eat at the restaurants when possible! Power outages do occur. Several times during meals but they were short-lived (10min)but one day it was out 4hrs after returning from the beach. Wifi is sketchy. It is available in the rooms but not always so dont depend on it! For tv watchers, you have cnn and tbs in english. The "markets" on the beach are more reasonable than the resort prices. They will encourage you, but not harass you. If you dont like the interaction, stay at the resorts but be prepared for higher prices; usually 50-60% more. For better prices on jewelry, check out the local vendors who sat up stands on the resort in different areas on thursday evenings.

Room Tip: The swim up rooms are very nice but a long walk to the beach. If you are a 'pool' person de...
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  • Stayed March 2013, traveled as a couple
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Helpful?
2 Thank imhenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 7, 2013
Dear Imhenson,

Received a warm greeting from the staff of The Royal Suites Turquesa, we wants to thank you for dedicating your time to share your experiences concerning your stay.

Thank you very much for helping other travelers.

Also thank you for choosing our hotel and for trusting that we will give you your well deserved vacations. We look forward for your return.

Best Regards.
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Barrie
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 10, 2013

We travelled to Punta Cana on Feb. 4th with a group of friends and were upgraded to the Royal Suites, building 50. This is one of 4 resorts, and being at the Royal Suites allowed us access to all 4. We had a partial view of the ocean, and full view of the pool. The food was excellent, so was the service; the staff was very friendly wherever we went. We ended up eating at the Palace buffet for breakfast and dinner. Some of our friends had dinner at Le Chanterelle and they raved about their dinner. I would recommend walking around the resort during the day if you get the chance, it is a beautiful property. The beach is awesome,and you can walk for miles (away from the beach shops).

We did a half-day excursion with Marinarium Excursions and it was a lot of fun (snorkeling, swimming with nurse sharks and sting rays and swimming in a shallow beach in the middle of the ocean with waiters serving drinks in the water). We booked this excursion at the towel house of the Palace pool, the person who helped us was very helpful and friendly.

I would highly recommend this resort. We sat by the pool in the evening after dinner with our friends and it was nice and quiet.

Great holiday.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
6 Thank TalyAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ltajes, Manager at TRS Turquesa Hotel, responded to this review, May 7, 2013
Dear TalyAndy,

We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us.

It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return.

Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TRS Turquesa Hotel

Property: TRS Turquesa Hotel
Address: Avda. Francia s/n | Playas de Bavaro, Higuey, Punta Cana 23000, Dominican Republic (Formerly The Royal Suites Turquesa)
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Casino Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
#42 Top resorts Hotel in Punta Cana
#45 On the Beach Hotel in Punta Cana
#46 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — TRS Turquesa Hotel 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana

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