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“Beverly Hills on water”

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Casa de Campo Resort & Villas
Ranked #1 of 10 Hotels in La Romana
Certificate of Excellence
Los Angeles, California
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Beverly Hills on water”
Reviewed March 16, 2014

One of my friends was getting married at the DR in one of the Casa de Campo luxury homes. My husband and I decided to get there 4 days before everyone else arrive and stay at the actual hotel and make a nice vacation out of it.
I give the property 5 stars at any time. Beautiful homes, great golf courses, nice spa. The hotel is average. For the price you pay you get a basic room with no special amenities. The room walls are paper thin. There was someone in the room next door to us and we could hear them talking 24/7 and the hotel did not do much about it. I even went next door and very nice ask them to keep it down at least until 9am and they basically laughed at my face. The hotel staff (excluding restaurant personal) were very dry and almost unhelpful. Whatever you ask its almost "why are you asking this".
The entire property is beautiful no question about it. Its romantic and relaxing. Not so much of a family or I should say young kids friendly cause there is not much for the kids to do beside play at the beach.
The food is not so good. They need a lot of improvement on the menu and the food quality was very average. There are three restaurants at the marina which are not part of the hotel and they have nicer menu and better quality food as well.
If you like cigars and don't mind paying premium price the cigar shop at the marina has perfect selections.

Room Tip: Stay at private villas instead of the hotel.
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  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
1 Thank cukinadzakova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaguestmanager, Manager at Casa de Campo Resort & Villas, responded to this review, March 17, 2014
Thank you for sharing your vacation experience with us, we are sorry to hear they were not what you expected. We are surprised to hear you believe the resort is not family oriented as we have a great family program for kids 1-17 years old and we’ve just been recognized as Preferred Family Hotel by Preferred Hotel Group.

Your personnel and dining experience will be taking under serious consideration; we hope at some point you consider visiting us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,259 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (217)
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English first
Atlanta, Georgia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 11, 2014

I write this review after being home less than 24 hours from a 5 day stay at this property with my wife. We stayed from March 6-10, 2014 in room 348. It was nearly perfect minus the extremely high 18% tax ON EVERYTHING in addition to the mandatory 10% service charge.

The room was spectacular. Clean, modern, lots of light, spacious with a great view of the teeth of the Dog course. The staff was always kind, helpful and pleasant. The caddies were nice and knowledgeable and offered quite a few good tips.

This place is as advertised. It is an outstanding property with more things to do than some may ever have time for. Elegant yet casual but not the wild toga party crowd. I cannot say enough about the many wonderful people we met, the staff and the high level of service. HOWEVER......

At this price the food simply must improve. It was THE major disappointment of the entire stay and Consistently bad save for the mini burgers at the La Cana Bar. They were quite good.

The first night we relaxed at main bar and had drinks and mini burgers that were outstanding and we hoped indicated good things to come. It wasn’t meant to be. The next morning we had breakfast att the Lago Grill. The fresh juices were the highlight. They were outstanding and fresh and the made to order pancakes were quite good as well although the syrup was a little chilly.

The omelet ingredients were unimaginative at best and down right freshly unfrozen as it related to the spinach. The bacon was razor thin and the sausage tasted old and was dry.

Lunch at Pepperoni was somewhat better but underwhelming as we ordered the Civeche and a bottle of wine. Dinner that night was off property by a gentleman we’d met that day.

Breakfast was the same day two. Lunch at Papa Jacks located at the Altos de Chavon was just more disappointing mediocrity. We ordered grilled fish and a salad. The lettuce was limp and tasteless and the fish was not only a small portion but lacked and depth of flavor and was most likely frozen not long before it came out on our plates.

By this time we were suspecting the fix was in but reserved final opinion as we had made reservations at La Casita on the marina. The setting was nice and again the staff superb. The food was forgettable as we ordered the grilled platter of small but tender lobster, over cooked and tuff shrimp, surprisingly tasty calamari and a mystery vegetable casserole that was completely awful. By this time we decided to just drink.

Fast forward to Dinner of the next night we dined at La Can II by Circo at the main building. I had given up hope of getting fresh seafood from the ocean 300 yards away and chose to order a rib-eye steak med-rare. It came out cooked properly and surprisingly with flavor but at 12 ox pre-cook weight just wasn’t enough. It would have made a great appetizer. My wife ordered fish and Dominican rice and peas which arrived as rice no peas and another poor showing of so called fish.

We will return! We will book an exclusive house go into town and buy our food, stop at the marina and buy FRESH FISH off one of the boats and prepare our own meals on the grill and or the fine Viking equipment found in the villa we chose. Oh yes, we will seek the mini burgers and count ourselves lucky with every encounter of the staff.

Room Tip: A second floor room has tall ceilings and feels more roomy. Better yet get a villa and buy your own...
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaguestmanager, Manager at Casa de Campo Resort & Villas, responded to this review, March 12, 2014
Thank you so much for sharing your experience with us, we do appreciate our guests feedback as this will help us improve our services. We are glad to hear our rooms and activities were up to your standards. Regarding the food we are sorry to hear it did not fulfill your expectations, however some of the restaurants mentioned are privately owned, therefore we have no control over them. I will definitely pass the information along to the corresponding departments for those restaurants that do belong to us. Again we appreciate your feed back and hope you visit us again and use our restaurants so you don’t have a disappointing experience.
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Kitchener, Ontario, Canada
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 1, 2014

We were there for the Pro Cigar Festival - for 2 nights. The room was exactly what we look for in a hotel, spacious with a small sofa, king size bed, walk-in closet and large bathroom with 2 sinks, tub and separate shower. We could stretch out and keep the 'stuff' tucked away. The food was good, but pricy so go all inclusive or you will go broke. There is lots of room to lounge around outside and several pools. We were busy so could not take in the amenities but we did go to the large well equipped gym. My other half would like to go back as he did not get a chance to play golf.

Room Tip: All nice but the 2nd floor rooms have cathedral ceilings.
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Kathryn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaguestmanager, Manager at Casa de Campo Resort & Villas, responded to this review, March 3, 2014
Thank you for sharing with is your recent experience with us, we are happy to hear you enjoyed your stay while in Casa. It's a shame you were not able to take advantage of all the wonderful amenities the Resort offers. We hope you and your husband join us again, so he can enjoy all our Pete Dye golf courses and you are able to enjoy the pool.

On behalf of our entire staff we would like to thank you and hope to have you as our guest once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DarienJim
Level 6 Contributor
162 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed February 23, 2014

I have to say I am very pleasantly and favorably surprised in the resort. I have been all over the Caribbean and the resort facilities and especially the staff are one of the best and extremely good. This is a solid Four Star resort that will not disappoint.

Our room was spacious and had a view of the fifth green and slight "peak" at the ocean in the foreground (No rooms on the ocean here--reserved for the golf course!!!) Room staff service was efficient and clean.

Resort staff are great and very helpful, a departure from the typical experience in the Caribbean!!! You get your own golf cart to travel around this massive property.

Definitely add this to the bucket list! This is where the "beautiful people" of DR come and you should too!

Room Tip: Get something away from the pool area.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DarienJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 17, 2014 via mobile

Beautiful common space. The staff is friendly and attentive. They make a real effort to assist Very good resort restaurants, although I like l Cana better.
AND great golf. The courses are in pristine condition. Very varied. Fast pace of play too.
Excellent value your money. I don't think there is a Caribbean resort that can match it.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, VA
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 17, 2014

We had a memorable trip to Casa De Campo over Christmas. The resort is amazing, beautiful beaches, an awesome recreated old Italian village, dude ranch with polo matches, and a cool new Marina area are just some of the fun things you can find at Casa. This was one of our favorite vacations. We rented a villa that was simple but if you have money to spend, you can stay in a breathtaking Villa, these houses are unbelievable. This resort is expensive to eat at and do activities at but it's like living lifestyles of the rich and famous for a week. We hired an inexpensive housekeeper who did a great job keeping the place clean for us and doing our laundry everyday. You will need your own transportation there as the resort is very large. I recommend renting a car for economics, since it's about $120 each way for a taxi from Punta Cana airport (1 hour ride) and you'll need transportation once in Casa. Or do what we did and take taxi's both ways and rent a golf cart, it's more fun and we enjoyed being car free the whole trip. Def thumbs up!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jillyFallsChurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaguestmanager, Manager at Casa de Campo Resort & Villas, responded to this review, February 18, 2014
We are glad to hear you enjoyed your holidays at Casa, it seems you were able to explore our entire Resort. Families love opting for villa stays as they are more intimate and can all stay under one roof. On behalf of our entire Casa team thank you and we hope you and your family visit us again real soon.
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Calgary, Canada
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 16, 2014 via mobile

Very special place - excellent in every way - accommodation, meals, activities, service. Great place to spend Valentine's Day. Thank you for a memorable experience! No shortage of activities here. Something for everyone. A special treat!

Stayed February 2014, traveled as a couple
Helpful?
Thank parkangela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa de Campo Resort & Villas

Property: Casa de Campo Resort & Villas
Address: Carretera La Romana - Higuey | La Romana-Higuey, La Romana 22000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Romana Province > La Romana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in La Romana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa de Campo Resort & Villas 4*
Number of rooms: 247
Official Description (provided by the hotel):
Welcome to the most exclusive resort destination in the Caribbean—Casa de Campo Resort and Villas—a stunning 7,000-acre hotel, resort, and residential community in La Romana on the southeastern coast of the Dominican Republic. Our tropical playground features a unique array of amenities, including an expansive marina, tennis courts, and polo facilities. Casa de Campo is also one of the most sought-after Dominican Republic golf resorts featuring three championship golf courses — including Pete Dye’s masterpiece, Teeth of the Dog, the #1 ranked course in the Caribbean and number 39 in the world. ... more   less 
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Also Known As:
Casa De Campo Hotel La Romana
Casa De Campo Dominican Republic
Casa Del Campo Dominican Republic

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