We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“4th day at Casa de Campo”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Casa de Campo Resort & Villas
Ranked #1 of 12 Hotels in La Romana
New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“4th day at Casa de Campo”
4 of 5 bubbles Reviewed March 9, 2013

I usually stay at Four Seasons and up, so it is difficult to review this resort. First of all, it is not 5 stars by a long shot. We flew into Punta Cana and used Tropical Tours for a private 45 minute transfer to the hotel. We were in a group that was put up in the hotel. We were given a balcony room in the 300 block which had been recently renovated. It was fairly nice but not fabulous. Keep in mind that the hotel is not even close to the water. Casa de Campo is huge and the hotel is in the middle of the property. Every room is given a golf cart. Even if we were in one of the larger homes (which are fabulous) the overall facility is not 5 stars. The golf is really good, but honestly, there are courses out there that are far superior. Teeth of the Dog has some nice ocean holes, but if you have ever played some really nice courses you won't be that impressed. The hotel pool is dated, not heated and there is no hot tub. The spa is OK but not in the same league as a true 5 star property. Every night we were kept up by music blasting from the hotel lounge until midnight (despite someone calling repeatedly about it) and every morning we were woken up by Morning Doves cooing at 5:00 AM. The mattresses were lumpy, too so sleeping was fairly limited. The staff did try hard, but sometimes English was a problem and other times it was just poor training. I must admit that every time we tipped (and I believe in tipping nicely but reasonably) the staff was very surprised and grateful. It was not expected. The food was OK - not great but don't have high expectations just because some of the restaurants have the "Le Cirque" name on their menu. We did eat at Las Casitas in the marina and La Piazzetta near the Dye Fore course and both were not bad. The beach is not your typical island beach. There is no place to take a walk on the beach and the feel is of a public beach. There are many lounge chairs but not with cushions. There is a stone breaker that prevents the waves from coming to the beach and there are lines of floating buoys the gives you the summer camp feel.
I hate to give a resort a bad review because I feel that the resorts support a lot of people. But, I have to be honest. This property is best suited for golfers. If you are looking for a luxurious vacation spot, this is not the destination for you.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank mbk25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,120 reviews from our community

Traveler rating
    707
    250
    70
    49
    44
See reviews for
278
327
15
133
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 7, 2013

Please understand that I would go back to this property, but a lot wiser! My family rented a 3 BR, 3 Bathroom villa on the property; it included two 4 seat golf carts, a maid and butler (who made breakfast in house daily). I paid a boat load of money for this package which included skeet shooting (one round per), horseback riding.

There are two problems:
1) COMMUNICATION: It is very poor; when booking multiple emails were required to get the most basic information; getting golf tee times and cost estimates was like pulling teeth. They would NOT give us twilight rates on the phone, nor could we reserve them.
My son was coming in to Punta Cana airport at 10PM and had to be picked up; he would reach the resort by 11PM; getting them to tell me that Tropical Tours (or LRM Transfers) was located on their property and was their personal transfer agent would have been very helpful. We could get NO information about how we were to be met - finally we were given a phone number to call.
We changed a restaurant reservation and confirmed it with the "concierge" who was assigned to us; they still got it wrong, and when we showed up at the restaurant, we were treated like pariahs; they finally seated us, but petulantly in a far corner of a totally empty restaurant! There was only one other occupied table!

2) OWNERSHIP OF ONE'S JOB DESCRIPTION: NO one took ANY responsibility, until I complained and got supervisors involved. When we went skeet shooting we were told ALL of us had to be there at the same time; when I said the women were not interested in shooting, it took a call to a supervisor to sort it out. When personnel there were told something (like a prepaid tee time) was already paid for, they still insisted on my signing a bill for it ("for our record keeping") and then I had to fight to get the charge removed from my incidentals bill.
When ordering room service, we had to call a number of times for a menu, and then waited over an hour for that (its a 7000 acre property) - the dinner was another hour later - three days in a row! On the last day, when I spoke to the Manager about all this, he graciously reduced our incidental bill by 50%, but as I told him, when you pay a world class fee for a world class resort, it rankles when one has to dicker over small incidentals - it sours an otherwise wonderful experience.

Finally, unless you plan to cook and eat in your own villa (there IS a very fair priced supermarket on the property), do NOT go "a la carte." The prices in all the restaurants are quite high and add up to thousands of dollars - go for the ALL INCLUSIVE PACKAGE, and there again, one final caveat - watch out for what "is covered" and what is "premium." Even after asking whether what we were ordering was on the all-inclusive list, we were still charged for "premium drinks" - they removed the charges when I complained.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Satish_M_12435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ioannou
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

Wonderful view and a working village the theatre is like a roman amphitheatre with talented local musicians the food is is limited but served with a smile they entertainment is repetitive the walk to the beach is a mission with over 300 steps from there you can take the boat to saona island a naturalbeach made in a storm

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
171 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

Beautiful property with anything your mind desires. The rooms are excellent, the golf is out of this world, and you even get your own golf cart to drive around. The beach is very nice, with plenty of chairs and a nice bar/restaurant.
I would highly recommend this property to anyone who is looking for a place to get away. It would be excellent for a romantic get away or with a bunch of guys who want to play golf every day.
Five stars.

Room Tip: Pick room 104 if you want to be close to the main facility, golf, and breakfast buffett.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fischman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 1, 2013

This resort is really hitting it's stride. It has always had a beautiful setting and great golf courses, including Teeth of the Dog, rated on everyone's Top 100 list of the World's Best Golf Courses. About 5 or 6 years ago they renovated what were tired rooms and the central restaurant/pool area. On this trip we noticed that the service of the staff had been elevated a notch. Very attentive without being imposing, everyone went out of their way to assist in every way. The food here is always very good with the exception of the Chinese restaurant, Chinois. All their other restaurants put out food much better than what you typically get an all inclusive. And the breakfast buffet is excellent with eggs, pancakes, smoothies all freshly made for you. And of course, Antonio is always there to fill your coffee. Golf courses were also in excellent condition and the caddies do a very good job. Finally, with the new highway between Punta Cana and La Romana this is now a very quick 40-50 minute drive, compared with what used to be an almost two hour trip. And Jet Blue flies into La Romana one day a week which is only ten minutes away and a very small and manageable airport. Overall this is a great place to spend a week to get away from winter.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FlynnDog05495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaguestmanager, Manager at Casa de Campo Resort & Villas, responded to this review, March 5, 2013
Thank you so much for taking your time to write the review, we are very happy you enjoyed your stay with us so much. We strive to give our guests the best service and we are glad you liked the hotels renovation. On behalf of our entire staff, thank you and we hope to have you with us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinehurst, NC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

My wife and i just got back from a Carolina's Golf Association golf tournament--more fun than tournament--with 48 people. The resort is just outstanding. The service couldnt have been any better--all of the staff bent over backwards to do anything the could for you. The restaurants are first class and the golf courses are world class. As for advice I would recomment the beach club over the pool--get there a little early or a bit late as they are less crowded at these times. Also I recommend the restaurant at the beach club. These were our favorites--which we discovered on our last day--wish it would have been the first--we would have spent most of our free time at the beach and eaten at the beach club more often. You should probable take about $20 for tipping each day in addition to arrival and departure tipping. Also make reservations for dinner in advance by contacting the concierge at the hotel via email. I can be a little intimidating when you arrive at Punta Cana airport but the porters are very helpful--dont think they are trying to take advantage of you--get one and he will get your bags and lead you through all of the checkpoints and all the way to your transportation--if you go--!!ENJOY!!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chuck W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
casaguestmanager, Manager at Casa de Campo Resort & Villas, responded to this review, March 5, 2013
We are thrilled to hear you had such an amazing time here at Casa! We do our best to keep all our guests happy while staying with us and are glad you enjoyed our restaurants so much. We hope to welcome you in the future and enjoy our repeat guest Resort Credit. On behalf of our entire Casa staff thank you and we hope to have you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern Pines, North Carolina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

My husband and I just spent a week at Casa de Campo. It couldn't have been nicer. The resort has undergone a complete renovation and we were happy with almost every aspect. The room was light, clean and came with multiple servicing that kept it picked and well stocked. The golf courses are all beautiful, interesting, and very different. The restaurants on the all inclusive package were all good. We really liked the Casita in the marina and La Piiasetta in the Alta village. The only improvements to the whole experience would be a better lunch choice in the Lago Grill and a better lunch selection at the Alta golf Course. The staff was well trained and helpful although sometimes you might have a problem finding someone with English. I don't remember that on our trips before. Take plenty of ones and fives for tips and you will have a great trip with great service!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near La Romana
7.4 mi away
Dreams La Romana Resort & Spa
36.1 mi away
Dreams Punta Cana Resort & Spa
39.2 mi away
Now Larimar Punta Cana
Show Prices
Show Prices
Show Prices
38.4 mi away
The Reserve at Paradisus Punta Cana
39.1 mi away
The Reserve at Paradisus Palma Real
38.6 mi away
Grand Palladium Bavaro Suites Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Casa de Campo Resort & Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa de Campo Resort & Villas

Property: Casa de Campo Resort & Villas
Address: Carretera La Romana - Higuey, La Romana 22000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Romana Province > La Romana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in La Romana
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Casa de Campo Resort & Villas 5*
Number of rooms: 247
Official Description (provided by the hotel):
Welcome to the most exclusive resort destination in the Caribbean—Casa de Campo Resort and Villas—a stunning 7,000-acre hotel, resort, and residential community in La Romana on the southeastern coast of the Dominican Republic. Our tropical playground features a unique array of amenities, including an expansive marina, tennis courts, and polo facilities. Casa de Campo is also one of the most sought-after Dominican Republic golf resorts featuring three championship golf courses — including Pete Dye’s masterpiece, Teeth of the Dog, the #1 ranked course in the Caribbean and number 39 in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, TravelUp, getaroom.com, Jetsetter, Cheap Tickets, HotelQuickly, Cancelon, Evoline ltd and TripOnline SA so you can book your Casa de Campo Resort & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa De Campo Hotel La Romana
Casa De Campo Dominican Republic
Casa Del Campo Dominican Republic

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing