I have a special birthday celebration booked with my wife at Casa de Campo (leaving in 2 days). When I noticed they have reduced the rates (same room) I called and asked if we could get the new rate. They said absolutely not my rate is what I booked. When I pointed out that the difference is about $500 over the stay I asked for some type of "good faith" gesture (credit, spa, dinner, etc.) they said "NO". I was shocked considering I had already ordered a bottle of champagne and fresh flowers to be in the room upon arrival. Not exactly the best customer service....too late to cancel but at least now I know what to expect when I get there.
- Official Description (provided by the hotel):
- Welcome to the most exclusive resort destination in the Caribbean—Casa de Campo Resort and Villas—a stunning 7,000-acre hotel, resort, and residential community in La Romana on the southeastern coast of the Dominican Republic. Our tropical playground features a unique array of amenities, including an expansive marina, tennis courts, and polo facilities. Casa de Campo is also one of the most sought-after Dominican Republic golf resorts featuring three championship golf courses — including Pete Dye’s masterpiece, Teeth of the Dog, the #1 ranked course in the Caribbean and number 39 in the world. ... more less
- Reservation Options:
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- Also Known As:
- Casa De Campo Hotel La Romana
- Casa De Campo Dominican Republic
- Casa Del Campo Dominican Republic