I have a special birthday celebration booked with my wife at Casa de Campo (leaving in 2 days). When I noticed they have reduced the rates (same room) I called and asked if we could get the new rate. They said absolutely not my rate is what I booked. When I pointed out that the difference is about $500 over the stay I asked for some type of "good faith" gesture (credit, spa, dinner, etc.) they said "NO". I was shocked considering I had already ordered a bottle of champagne and fresh flowers to be in the room upon arrival. Not exactly the best customer service....too late to cancel but at least now I know what to expect when I get there.
- Official Description (provided by the hotel):
- Welcome to the most exclusive resort destination in the Caribbean - Casa de Campo - a stunning 7,000-acre hotel, resort, and residential community in La Romana on the southeastern coast of the Dominican Republic. Our tropical playground features a unique array of amenities, including a private beach, expansive marina, tennis and polo facilities, and three championship golf courses - including Pete Dye's masterpiece, Teeth of the Dog, number 1 in Caribbean and 52 in the world. And, if all this still isn't enough, Casa de Campo contains a full-size replica of a 16th-century Mediterranean village and amphitheater, filled with art, history, and cute little European-style cafes. More than 20 restaurants and 15 bars and lounges at Casa de Campo offer a dizzying number of ways to unwind or enjoy meals. Feel like a kid again, driving your golf cart to move within the resort. You will have much more fun than anywhere else! But more than anything, Casa de Campo is a state of mind and a way of life rather than just a mark on the map. For new guests, we welcome you to experience our warm hospitality. And for those who have already experienced our incredible resort, we can't wait to welcome you back. Daily cleaning service, included in your room rate. Complimentary 4-passenger golf cart. Separate bathroom with glass-enclosed shower. Even a relaxing bathtub and private lavatory. Front desk and concierge services 24 hours, 7 days a week. We strive as much as possible to make our casa, your casa. ... more less
- Reservation Options:
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- Also Known As:
- Casa De Campo Hotel La Romana
- Casa De Campo Dominican Republic
- Casa Del Campo Dominican Republic