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“A Great Find: Don't Tell Anyone” 4 of 5 stars
Review of Aqua Village & Spa

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Aqua Village & Spa
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Ranked #28 of 45 Hotels in Puerto Plata
Cabarete
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A Great Find: Don't Tell Anyone”
4 of 5 stars Reviewed August 5, 2013

This is a small and former cabana which has been pumped up and given a new lease on life. The rooms are more than adequate and some are quite upscale. The food is good and though it is an all inclusive, it is not as all as the normal kind. But it is certainly enough. The people are what makes this place shine. Excellent management, bar service, chef, housekeepers and groundkeepers. The management runs an excellent operation. Pricewise, especially with the specials, this place is a lovely local getaway for us living on the North Coast.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank drbcabarete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director Comercial at Aqua Village & Spa, responded to this review, August 7, 2013
Google Translation
Gracias por su visite. Siempre quieramos nosotros da mejor servicio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    21
    8
    1
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    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Sunnyvale, CA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2013

My mom and I stayed one night at Aqua Village & Spa in May 2013 when the resort was running a $39 per night special promotion (food not included). What a deal! The resort is absolutely beautiful, and the staff and security guard are super friendly. We got room #16, which was a standalone 1BR unit that we really liked. It was very clean, and the shower had great water pressure.

The next morning, we walked around the resort, taking lots of pics since it was so pretty. We were very lucky that it was sunny that day! There are small tables around the pool, and they allowed us to eat breakfast there instead of in the dining area. Our entire experience at Aqua Village was a wonderful way to start our 10-day trip to the DR. It's too bad we only stayed there one night, but we had already planned on driving to the Samana peninsula the next day to explore other parts of the island.

If you are staying in the Puerto Plata area, I would highly recommend Aqua Village in Playa Cofresi over the all-inclusives in Playa Dorada.

Room Tip: The resort consists of many "casitas" (little houses). I'm not sure if all the 1BR un...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank LAQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director of Sales at Aqua Village & Spa, responded to this review, June 27, 2013
we thank you for your comments and hope that on your next trip that you will be able to enjoy more of our hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
long island, usa
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2013

my wife and I needed a hotel that would allow us to bring our dog, a tiny chihuahua. Aqua was the first one we found and to our suprise, it was the greatest decision in our trip to Dominica Republic. The atmosphere is a tropical paradise, the staff is extremely friendly. there are many things to do, horse riding, quads, a farm with many animals and a spa. The private resort is very relaxing. The food is beautiful and delicious. The staff was great, Angelo the driver will bring you anywhere you need to go. Maria can take care of all your food and drink, the chefs are easily 5 star, the best. the grounds are always in perfect condition. The rooms are private and Carmen does the best keeping them clean and tidy. Also there is great security day and night keeping the whole place safe. Aqua is located very close to the main city, Puerto Plata. We will defidently come back to celebrate our 2nd wedding aniversary. Trying anywhere else would be a mistake, thank you Don, Adriana and ALL THE STAFF !!!!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ministeveLUNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director of Sales at Aqua Village & Spa, responded to this review, June 27, 2013
Thank you for your comments and please accept our thanks for your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nassau, New Providence Island
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2013

My then fiance and i had such a wonderful time when we visited Aqua village and Spa in February for Valentines that we decided to get married there when i returned for vacation.
Wow,i cant begin to explain what a magical romantic wedding it was!! Not only is this place extremely clean and beautiful but Once again the staff surpassed my expectations with the planning of my wedding and reception which took place at the hotel.
Adrianna at the hotel took care of everything prior to my arrival including decorations,photos, cake, food for the reception and flowers. Everyone was so excited about having a wedding at the resort and we were treated like celebrities!!!
What my husband and i love most about Aqua besides the great food and beautiful private rooms is the superior service. They have a salon and spa and they brought a lady in just to apply my make up for the wedding! The ceremony was wonderful, the decorations beautiful and the food exquisite.Aqua Village and spa is the perfect ,relaxing get away you need and now i can add the perfect place for a wedding. Thanks Aqua for making our wedding wonderful.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank modena300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director of Sales at Aqua Village & Spa, responded to this review, May 30, 2013
Thank you for your kind comments. It is however guests like you and your husband who make our resort what it is. We were so pleased to be of assistance and as you know it was our first wedding. Thanks again and we hope to exceed your expectations on your next visit.
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Puerto Plata, Dominican Republic
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2013

Spent just 1 day this time but it will be more the next time and I'll even bring some friends. In the DR for business but I had time to myself so why not enjoy it. For less than the cost of a hotel room with no frills I had an absolutely great day doing nothing but relaxing. I was able to mellow out by the pool and even went on a comfortable horse back ride towaards the end of the day. I was pleased with the quality of the rest that 1 day and night gave me. I will be vactioning here in the near future. Aqua Village has everything.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director of Sales at Aqua Village & Spa, responded to this review, May 29, 2013
We are always pleased when we have fulfilled our goal of pleasing our guests. Look forward to improvements when you return ; we constantly try to upgrade our offering.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2013

Ding and I stayed at this resort from Mar 04 - 11, 2013.
It is definitely a beautiful spot. The workers there were extremely friendly and trying to please always. Rooms were comfortable, very clean. Would have liked some sort of cabinet in bathroom to place our toiletries. The stables and the horses were in excellent shape. We got to admire a new foal. Got to see the cockfights which was very entertaining.
We were given a choice to stay or move after one week, which just doesn't ever happen. We did move but simply because it was too quiet and small for our liking. Being able to go to the beach whenever would have been an asset and it is a work in progress.
Our waitresses Maria and Jenny were lovely people and always there for us.
Don was amazing. I think it was difficult to look after such a small crowd, food wise, etc. Thank you Don for the use of the computer at any time. It was much appreciated. Keep up the good work!! Probably will go back at some point, when you've expanded.

Joan Gorr and Erwin Dunlop,
from Balderson, Ontario, Canada.

Room Tip: Not too close to stables.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank OttawaHappy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director of Sales at Aqua Village & Spa, responded to this review, May 27, 2013
Thank you so much for coming and we do hope to see you back again soon. The work is progressing on our Beach Club and we expect to have a grand opening of the Beach Club at Aqua Beach in the near future. Follows us on Facebook and we'll keep you up to date.

Thanks from the entire staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

The chef Domingo was so sweet and the food was absolutely delicious, made daily and fresh which is a plus!

The rooms are very cute and private, yes it is a small location but it is perfect if you want to clear your mind and get away from reality. The pool is just right, one can actually relax which is difficult to find in any other hotel where there are hundreds of people and you can hear footsteps upstairs when people walk through the halls.
That isn't the case at aqua, you have your own private room almost looks like a small house that is cleaned daily and that is supervised 24 hours.

I truly enjoyed the horses and the cock fights was something different that I never expected I would see before.

People expect Olympic pools, huge casinos, drunk young adults and 24 hour room service of food that is equally greasy as McDonald's but that isn't the case at Aqua, this is something completely different and worth going to and worth experiencing.

I recommend this if you want a real vacation, and vacation meaning time to clear your mind and RELAX!

Another note I would like to add is that I had the pleasure of meeting Mr.Dominguez, very cordial man and willing to make all necessary adjustments for all of his clients to enjoy their stay.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lizbethf0904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dongaines, Director of Sales at Aqua Village & Spa, responded to this review, April 16, 2013
We are pleased that you enjoyed your stay and we will assure you that we will endeavour to improve for your next visit.

Thanks for having joined us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Village & Spa

Property: Aqua Village & Spa
Address: Cofresi, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 45 Hotels in Puerto Plata
Price Range (Based on Average Rates): $
Number of rooms: 30
Official Description (provided by the hotel):
Exclusive private club complex that delights in offering Gourmet Dining at all-inclusive prices, Cigar Lounge, Wine Cellar, Spa treatments and beyond. Whether you come with your family or single and come with a friend either male or female you will be welcome and can be assured of having a great vacation. Imagine being able to go to the stable on site and choose the horse you want for your morning ride or being able to go to the garage and choose the Quad bike that you will see the sights on. NO MINIMUM STAY, 24 HOUR RECEPTION,ALL UNITS HAVE PRIVATE BATHROOM. ... more   less 

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