My boyfriend and I booked through CheapCaribbean for a week long stay. Booking through them gave us access to the VIP area and the VIP bars. (Vacation would not have been as good without it.)
Everyone that worked outside the hotel lobby was welcoming and accommodating. Those who worked inside were difficult and hard to get anything from. We paid for internet which did not work. It took us 15 minutes to work the situation out after much complaining on our part.
The hotel is about an hour away from the airport but the location is beautiful. Our rooms were average. The only problem is that the showers did not have a door and water splashed everywhere whenever it was on. Housekeeping was quick and timely. We left a dollar or two tip daily. The buffet was great and different every night. It was important that we got there when buffet hours started so it was fresh. We tried three of the four restaurants there: Mexican, Chinese, and Italian. The Italian was by far the best. It was difficult to get a reservation even though we saw many empty tables. We had to be firm and only walk away once we had the reservation.
We also booked two trips through the hotel; Paradise Island and the safari Tour. The Paradise Island was amazing.More
- Free Parking
- Breakfast included