My family had planned a trip to this resort.The transportation was relaiable. However the check in time was extremly long. In addition to that one of our bathrooms flooding 3 nights in a row. The maintence people were very slow in getting this job fixed and did accomodate us to another room. Our TV remots did not work, niether did some of our lighting fixture. In addition, the bellman demanded a 5 dollar tip for each bag which was DEMANDED.
We had also purchased our tickets to go to SeaWorld a local park through our travel agent and had our reciepts. The bus going to seaworld would not let us get on the bus and they wanted us to pay admission before getting on the bus. We decided to walk instead and ended up getting into the park with our admission tickets. It was a great dissappointment to know that the bus guy was just trying to take advantage of us.
One of our family members got ill and the doctor on site told that he would accepted insurance, at the last min he changed his mind and requested that we pay 240 dollars for a consultation and antibiotics.
They told us they would have internet access in the rooms. It turns out they dont. The cost is billed per hour.
this is just some of the feedback i have. We did not have a good experience. The deal was good, but i would have rather paid more to get better service. You are treated like nothing but a dollar bill here
- Official Description (provided by the hotel):
- Set within the sprawling Lifestyle Holidays Vacation Resort, The Tropical offers a classic hotel vacation experience set within quaint, two- and threestory, Mediterranean-style buildings. The mood is laid-back and distinctively Caribbean. Guest enjoy all resort facilities and amenities (excluding the V.I.P areas) including swimming pools, a choice of excellent restaurants, exercise rooms, tennis courts, windsurfing and so much more. The Lifestyle Tropical is Ideal for couples seeking a private island hide-away with all the advantages of a world-class resort. ... more less
- Reservation Options:
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- Also Known As:
- Lifestyle Tropical Beach Hotel Puerto Plata
- Lifestyle Tropical Beach Resort And Spa
- Lifestyle Tropical Beach Resort Spa
- Hacienda Tropical
- Hotel Lifestyle Tropical Beach