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“relaxing, but would not go back unless VIP”

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The Tropical at Lifestyle Holidays Vacation Resort
Ranked #10 of 39 Hotels in Puerto Plata
Dallas, Texas
1 review
“relaxing, but would not go back unless VIP”
Reviewed July 20, 2014

The room was ok, the shower worked great. We had a slight bug problem but once I talked to house keeping the problem was resolved. The "reservations" for dinner were a bit of a joke as they told us where we were going to eat upon check in. If we did not like those reservations then you could get on a wait list for one of your choosing. I would suggest having lunch in the "VIP" beach area, as you can have a bit of a change up from the buffet. The drinks were good and bartenders very attentive. The worst part which we were unaware of was from Friday-Sunday locals can come only to the part of the beach you get access to through cheap carribean. I would suggest going to both the welcome party and the thursday party, both were a blast.

Now to the best part of the trip, one employee who goes by Salami. His energy was infectious and he single handedly made the trip fun for my wife and I. He had a crew with him Papi, John Cena and a few others. Thank you Salami for helping us have a great anniversary trip.

Room Tip: get building 4 or 5 and get VIP bracelets which are gold NOT blue
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  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank BrandonG24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
Thank you for taking your time to share your experiences with us. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities. We are happy to read that your recent stay at our resort was overall what you expected.
With best regards
The managment
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2014

This vacation was wonderful; I had so much fun with my family. The best part of this hotel was the entertainers: Salami, Coffee, and the rest of them. These guys always had us laughing. They were very outgoing and very friendly with everyone. I can say they were one of the best of entertainers around. I would recommend this resort to anyone because of the good house keeping they had and of their entertainers.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Natalie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
Thank you for your nice comments. It was our pleasure to host you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata and we look forward to welcoming you back for another unforgettable vacation.
Sunny regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2014

The hotel was wonderful and a amazing staff so much laughs those excellent employees Jonh Cena Salami Coffec Big papi made my stay wonderfully. Thank u so much. I will tell friends for shore I would do 100 times the drink were great the service by the pool were amazing the food was excellent. Very hard working people from the beginning to the end.

Room Tip: The tropical junior suit
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Keila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 17, 2014

This was a vacation of a lifetime! We created memories that we will never forget and hope to go back there again one day! The hotel was very nice and there were alot of activities for all ages. The main thing that made this trip so enjoyable were the staff members. They always went out of their way to make sure you were happy and having a great day, especially Salami! The other workers that created a great environment were Puchy, Big Papi, Coffee, Lenny, John Cena, William and all of the bar tenders!

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people. Please be assured that your nice comments will be forward to our staff.
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 17, 2014

Resort Consist of about 8 different types of hotels within its property. Cofresi Palms, Royal Suites, Crown Villas, Presidential Suites, Royal Villas, Residence Suites, Villa Park Suites, and Tropical Resort. We chose *The Tropical Resort* since most over our group was staying there. This one is by far the worst property that Lifestyle Holidays Vacations Resort owns. Our room was in extremely bad condition. Mildew, headboards falling apart, dresser missing handles, fridge had rust, clock radio broken, room reeked of mildew, couldn’t turn down a/c, bathroom had rust on at is fixtures but most import was the tissue that was used in ceiling tile to repair its hole. Most of staff is rude and they make you feel as if you work for them. They use the word VIP as if to make you feel extra great but you must own time-share to get the VIP Member Benefits. You are treated like a 2nd class person since you don't own timeshare!!! We had (Dominican Residents) family on the island and wanted them to stay for a few nights with us, Fee for each person is $50 a person, a night. I had already paid for their reservation online so this was an additional fee added to it.
The staff (lifeguard) did not allow children in the pool without their parents I thought this was idiotic since my son is 13 years old. Many of the rules were unreasonable. Activities were canceled and every staff member you asked had a different answer. For example there was a white party but some of the staff said it was a party for the Fifa finals, so many guest were dressed in white waiting. The resort is very cheap by charging for Wi-Fi but having free Wi-Fi on the beach where many people will harass you to buy their product or service.

Room Tip: If you chose Lifestyle Holidays then Cofresi Palm Beach hotel is where to stay, Cost is about $20 mo...
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  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank JoseySeverino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. Be sure that all supervisors have been informed about some of the recommendations that you have highlighted.
Regarding your comment to the extra fee, as you purchased an offer to the travel company you had to pay an extra fee for Dominican residents as stated on the web site and voucher, as this offer only applies for US, Canadian or European citizen.
Children have to be supervised in the pool by adult not only by hotel rules but also by Dominican law.
We would like to have the opportunity to welcome you once again at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata to experience the hospitality of our people, the quality of our services and facilities and change any negative perception you may have about us
Yours Sincerely,
The management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2014

Stayed for a week in June, the resort is absolutely beautiful and the perfect place for an all inclusive vacation. The resort is huge and there's always something to do. Both the service and quality were great. The best part was Salami and the rest of the entertainment team who go out of their way to ensure that you enjoy your vacation. He constantly had us laughing and participating in all the activities the resort has to offer. We had an amazing trip and will definitely be returning!

  • Stayed June 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Shannon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Murray, New Jersey
1 review
Reviewed July 15, 2014

we stayed at the presidential suites but we went to the tropical for the pool games and the other attractions all the time. On our second to last day we went and tried the pool aerobics and we had so much fun, especially with John Cena.

Stayed July 2014, traveled with family
Helpful?
Thank LadyDaga90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, July 27, 2014
Thank you for your nice comments. It was our pleasure to host you at Lifestyle Holidays Vacation Resort Puerto Plata and we look forward to welcoming you back for another unforgettable vacation.
Sunny regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Tropical at Lifestyle Holidays Vacation Resort

Property: The Tropical at Lifestyle Holidays Vacation Resort
Address: Columbus Torre 1 | Playa Cofresi, Puerto Plata 57000, Dominican Republic (Formerly Lifestyle Tropical Beach Resort & Spa)
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Tropical at Lifestyle Holidays Vacation Resort 3*
Number of rooms: 282
Official Description (provided by the hotel):
Set within the sprawling Lifestyle Holidays Vacation Resort, The Tropical offers a classic hotel vacation experience set within quaint, two- and threestory, Mediterranean-style buildings. The mood is laid-back and distinctively Caribbean. Guest enjoy all resort facilities and amenities (excluding the V.I.P areas) including swimming pools, a choice of excellent restaurants, exercise rooms, tennis courts, windsurfing and so much more. The Lifestyle Tropical is Ideal for couples seeking a private island hide-away with all the advantages of a world-class resort. ... more   less 
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Also Known As:
Lifestyle Tropical Beach Hotel Puerto Plata
Lifestyle Tropical Beach Resort And Spa
Lifestyle Tropical Beach Resort Spa
Hacienda Tropical
Hotel Lifestyle Tropical Beach

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