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“The Tropical Best Place on Earth, Can not wait to go back”

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The Tropical at Lifestyle Holidays Vacation Resort
Ranked #10 of 41 Hotels in Puerto Plata
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The Tropical Best Place on Earth, Can not wait to go back”
Reviewed November 8, 2013

We stayed at The Tropical and had the time of our lives!!! he food was great and the entertainment staff was even better. From our first day the guys made us feel welcome like we were at home. They greeted us by name everyday, I don't know how they were ale to remember all our names but they did. They made sure every minute of our stay we were enjoying ourselves, getting us involved in water aerobic with JOHN CENA and pool side dancing lessons or just chatting with us. All the guys including Lenny Kravitz, Puchi Puchi, Big Bamboo, Jonny Bravo and George of the Jungle kept us up to date with the daily activities and shows. They all had wonderful personalities and were extremely friendly and made our stay the best it could have been. This trip was more than we ever could have imagined it to be and thanks to the entertainment crew. I especially would like JOHN CENA who made our family feel special during out stay. He would run to my mother every morning and give her a big hug. It put a smile on her face and made her day everyday! JOHN CENA made us feel like part of his family not like guest at the resort and we couldn't of asked for more. We can not wait for next year to come back to Tropical and see all the guys specially JOHN CENA, I hope they all will still be there! I am even trying to plan a short trip in between now and the next family trip because I just cant wait to go back! JOHN CENA and the rest of the entertainment staff really made our vacation a special one filled with many laughs, fun times and great memories!! Thank you JOHN CENA you made this trip truly unforgettable !!!!!!!!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, November 12, 2013
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team, especially to the mentioned once!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.

Sincerely,

Annett Fiedler
Hotel Manager
The Tropical, Royal Suites,
Crown & Residence Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,544 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Puerto Plata, Dominican Republic
1 review
Reviewed November 8, 2013

Great service and John Cena was a great aerobics instructor at the tropical pool! Very relaxing and weather was fantastic! Food was excellent and Wilson Vega was very helpful and a great waiter! There were many activities available and the room was very pleasant!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeAnnObes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, November 12, 2013
Thank you so much for your nice comments. It was our pleasure to host you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata and we look forward to welcoming you back for another unforgettable vacation.


Annett Fiedler
Hotel Manager
The Tropical, Royal Suites,
Crown & Residence Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navarre, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 7, 2013

Kelvin Santos Suero greeted us every morning and at lunch time in the Casa Blanca restaurant with a handsome, genuine smile that just melted our hearts. After the first breakfast, any time my family entered the restaurant, Kelvin remembered our preferred table and our choices of beverages! Kelvin was professionally attentive and we were amazed with his bilingual skills and his high level of service. We were sad to say farewell to Kelvin and look forward to returning to The Tropicale as we know we'll be greeted with great food and genuine hospitality. Alexander and Jacqui always were nearby with great smiles and willingness to serve us. And talk about an awesome bartender - Andre' at Las Canas (poolside bar) serves the best "Andre' Special" ever with a million-dollar smile! Alberto Martinez from Olympus Tours was a great host: selected wonderful tours that we thoroughly enjoyed: City Tour and Paradise Island. And oh my goodness, the Serenity Beach Party on Sunday night is absolutely THE BEST EVER - should not be missed: elegant location with fantastic food and awesome entertainment. Our sincere thanks and appreciation to the The Tropicale ~ we will return!

Room Tip: No elevators at The Tropicale. Found the rooms in Bldg 3 need new, updated furniture. A/C worked pe...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lincolns_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, November 12, 2013
Thank you so much for your nice comments regarding all our offers, services and facilities. It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are happy to learn that you had a nice time with us and that your vacation experience was a unique one.
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we are looking forward to welcome you back for another family getaway.

Sincerely,

Annett Fiedler
Crown & Royal Villas Manager
Lifestyle Holidays Vacation Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uniondale, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2013

We stayed at the Tropical and it was overall an excellent vacation there. Very relaxing place to go to, the food was great at the Casa Blanca buffet with a excellent variety. We made friends and the entertainment staff was fantastic! From the first day, they got us involved in the pool side activities and we were then addicted! We looked forward to go back to see what these guys were up to and what they had going on for the day. Good laughs and great memories! Everywhere we went from there, if they saw us, they immediately greeted us and hung out for a bit. We did feel like we were home. As for the restaurants, they were all very nice. But we really want to thank JOHN CENA for ensuring we had an amazing time and for his wonderful aerobic exercises. He overall made us feel very welcome along with the other guys Puchi Puchi, Lenny Kravitz, Big Bamboo, they also made sure to keep the entertainment going.who also made this trip that much better for all of us! If we head back down to Puerto Plata, we would definitely consider going back there! Or should I say we are planning our trip for next year already. We would hope the same entertainer are still there.. They deserve that and a raise specially JOHN CENA he made our family and friends feel like at home. THANKS AGAIN GUYS YOU ROCK!!!!

Room Tip: Rooms on the right side of the first floor were very good for us.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iris U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, November 15, 2013
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.

Sincerely,

Annett Fiedler
Hotel Manager
The Tropical, Royal Suites,
Crown & Residence Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 6, 2013

We came here as part of a Living Social deal; willing to try someplace new. The irony is that we have traveled pretty extensively and have a pretty high tolerance for 3rd World ineptitudes, but this place irked us bc it was obviously capable of serving quality food and drinks, as evidenced by how they catered to their time sharers, but we were given the most basic of accommodations as general guests. Our "superior room" at the Tropical consisted of a king bed, night stand, a very old-school Zenith TV with about 4 cable channels (only one in English), and an A/C unit that cycled thru the night--when it was on, the room was cool; when it shut off, the room got hot & muggy, so my night was spent throwing the sheet on and off as the temperature and humidity fluctuated all night. The water is not drinkable, which is posted, but they only gave us 2 (16 oz) bottles of water per day for the 2 of us for drinking and using for brushing teeth, etc. Every day we requested more water for our room and most times we did not get it. I could go on and on, but the bottom line is that as a general guest, the accommodations and food/drink fare are not so good; as a time sharer, choices are a lot better. Speaking of time share, we have never felt so hounded as we did at this location. We were approached first thing day 1 as we sat for breakfast that they wanted to give us a "welcome package". We politely said no thank you, that we are not interested in time shares and want only to have a relaxing vacation. Days 2, 3 & 4, they are still hounding us, following us into being seated for meals, continually insisting that we must at least hear them out. "Only 10 minutes" turned into 3 hours out of our day, and sadly, our take-away was the great disparity between the food and accommodations offered to the general guest vs the options available to a time share owner. Night and day. I have never had such rock-gut alcohol as the stuff that was served to us as "blue banded" guests; some of it was plain undrinkable, and I actually poured them out. There is no upgrade, per se, other than buying into their time share. The food was not horrible, but it was not particularly good, either. Very mediocre and we could only choose between a few restaurants (IF we could get reservations) compared to what a time share owner has access to. We eventually began to "network" with other similar guests re what restaurants they went to and what to order or not order based on their level of satisfaction. Almost everyone said their meal "was ok, but they've had better". On the positive side, however, the staff is nice, the scenery is beautiful, the little cabanas at the adult pool very useful for rain downpours and general shade (of which there is little, btw). If you own a time share or are a guest of an owner, no doubt you will have a very pleasant stay here; otherwise, I would not recommend it.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vacayday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, November 22, 2013
First of all we thank you for choosing our hotel The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata for your holidays and for the time you took to share your review with the Trip advisor community.
We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taken into great consideration for their analysis, in order to improve the points you mentioned.
We would like to have the opportunity to welcome you once again at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata to experience the hospitality of our people, the quality of our services and facilities and change any negative perception you may have about us
We will be honored to welcome you back. Do not hesitate to contact us prior your next visit.
Warm regards,
Annett Fiedler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2013

We stayed on the Cofresi side, which seemed to be a bit quietter and great for morning relaxation and naps (definitely needed it after spending a good part of our day at the VIP Beach drinking premium liquor). We found the Casablanca buffet had more variety and better food, so we would head over to the Tropical side of the resort for lunch and the rest of the day. The Tropical side seemed to be where everyone was partying and hitting the bars hard. It was definitely where we made friends and the entertainment staff was fantastic! From the first day, they got us involved in the pool side activities and we were then addicted! We had to go back to see what these guys were up to and what they had going on for the day. Good laughs and great memories! Everywhere we went from there, if they saw us, they immediately said hi and hung out for a bit. We did feel like celebraties haha

As for the restaurants, they were all very nice. But we really enjoyed Blue Lagoon (seafood restaurant). We enjoyed it so much, we showed up without a reservation to see if they had space. They gladly took us in and it was just as good or better than the previous time. We tried all items on the menu and we had no complaints. Kudos to the chefs and staff!

We want to thank JHONY BRAVO for ensuring we had an awesome time and for befriending us so ealry in the trip. I would also like to thank Puchi-Puchi, Bamboo and Jon Cena, who also made this trip that much better for all of us!

THANKS AGAIN AMIGOS! If we head back down to Puerto Plata, we would definitely consider going back there!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Matt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 6, 2013 via mobile

If you are not VIP this place is miss leafing we have tried to get restaurants that require reservation for 3 days and every time we are told that it is full. We have gone to customer service 3days in a row and have been told all restaurant are full there is not that many people here this resort is probably 40 o/o full

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maxmoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tropical at Lifestyle Holidays Vacation Resort

Property: The Tropical at Lifestyle Holidays Vacation Resort
Address: Columbus Torre 1 | Playa Cofresi, Puerto Plata 57000, Dominican Republic (Formerly Lifestyle Tropical Beach Resort & Spa)
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Tropical at Lifestyle Holidays Vacation Resort 3*
Number of rooms: 282
Official Description (provided by the hotel):
Set within the sprawling Lifestyle Holidays Vacation Resort, The Tropical offers a classic hotel vacation experience set within quaint, two- and threestory, Mediterranean-style buildings. The mood is laid-back and distinctively Caribbean. Guest enjoy all resort facilities and amenities (excluding the V.I.P areas) including swimming pools, a choice of excellent restaurants, exercise rooms, tennis courts, windsurfing and so much more. The Lifestyle Tropical is Ideal for couples seeking a private island hide-away with all the advantages of a world-class resort. ... more   less 
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Also Known As:
Lifestyle Tropical Beach Resort And Spa
Lifestyle Tropical Beach Hotel Puerto Plata
Lifestyle Tropical Beach Resort Spa
Hacienda Tropical
Hotel Lifestyle Tropical Beach

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