so sick!!!!!!!!! BEWARE!!!!!
We just returned from Rui Bachata. There were 12 of us and most of all of us were very sick with fevers, achy muscles, chills, vomitting, diarrhoea, dizzy. We too could not wait to be back home. Our two young adults are still there suffering for one more week to meet up with another family that arrived yesterday. We are afraid for them and their health. There were guests that had to go to the hospital and some were hooked up to IV's at the resort from being deathly sick. We have noticed alot of things that were not up to standards that a 5 star or ANY resort should follow. I addressed the manager at the Rui Bachata to look into for helpful suggestions. I have worked in the food industry in Minneapolis for many years and knew and seen standards not followed correctly as regards food preparation and hygiene. Buffet area at the Bachata was too warm for meats sitting out, salads, sea food. I had seen raw chicken uncovered transported by a worker standing awhile in the hot sun with flies talking to girl guests. Food sitting out at the snack area, meats cheeses, salads were uncovered with alot of flies always present. Flies spread disease. We noted that a very large garbage for the city of Puerto Plata is a mile or so of the Rui Bachata. This sure would be a terrible problem for the resort. How do you stop flys? I would have the resort to make the eating area an inclosed air conditioned area with food that is set out for hours to be properly covered. All bar cups, room, buffett cups all plastic disposable. (they did the change to all disposable cups the last two days that we were there) Friends that were on the trip wanted clean glasses in the room and the maid took the glasses and stuck them under the sink in the bathroom and proceeded to wash them with her hands with no soap and gave them back to them.
The bathroom next to the Buffet wear people were running back inforth into the buffet again were sick with vomiting and diarrhoea and then entering buffet again. The smell was putrid and one felt sick just entering to eat a meal. I lived on toast, rice, beans, bottled water for most of the trip. We all ate a variety the first day we were there, then when getting sick food was the last thing to look at or eat.
We had to change our rooms the 2nd night because the rooms were making us sick because of the mildew and molds that were very toxic enough to make it hard to breath with sore throats. We were put in different buildings and are rooms were on 2nd and 3rd floors which were better. We noticed that the maids were using the same mop water for every room and not changing them. So spreading sicknesses. Everything smelled like dirty dish rags smell sour. I bought incense and burned that to make it bearable. I told the manager they need to wipe down all the rooms with bleach solutions everyday and all bathrooms, counter tops. It seemed to be more toxic when the air conditioning was on and then we would get the chills and achy muscles. An air conditioner coils need to be cleaned regularly sayed a friend who works with air conditioners as a living.
*In our room raw wires were hanging out of the electic outlet in our bathroom which was dangerous!
*Bees were swarming pop machines and crawling up into the machines.
*Ice Creams were not the right temps, thawing, soupy.
No warnings about swimming and a few were caught in the rip tides.
*Buildings 12, 13, 14 were near garbage and sewer areas and so smells were very bad.
*Some adult shows were not approperate for children or young adults. Acting out very sexual positions that would be X-rated in the USA. So others watch your children.
*young pre-teens served alcohol without parent consent. 12-17 years old.
*ATM machine was broke intire time and couldn't get any money so we had to borrow among friends. Came home with 3 dollars to our name. The ATM machines were also out on the grounds of the compound and very unsafe to go alone there.
ATM machines should be right in the lobby of resorts and be able to have access to your funds.
*Resort shops are double and triple the amount in US dollars.
one can of room deoderizer was 9$, bic lighter 8$ ect. To make a CD for downloading pics cost 10$. Taxes 35$ to 75$
*No clocks in the rooms
*jugged bottled water seals were broken.
*In beauty shop the implements uses for manicures and pedicures were not washed and steril according to US standards. (I am a Manager/Cosmetologist) We went in for a pedicure and walked out because of conditions.
*seen workers in food not wear gloves and wiping and cleaning and touching food. Also cooks wiping face, nose then touching food again and not washing.
*maids and grounds, entertainers were wonderful and happy and smiling and such HARD workers!!!! Everyone was helpful, sympathetic and would help you in what ever you asked them. They deserve tips continuely! Lobby clerks, managers very sweet and eager for suggestions and felt bad about the problems happening their and looking for solutions.
The resort was beautiful and the beaches wonderful.
All 12 of us will never ever return because of all the problems that we had! To many bad smells to remind us of our trip that was wasted. Thank goodness for our friend that were with because we supported each other and tried to make the best of a bad trip.
Most on our trip from Minneapolis got sick or were getting sick.
On are way home to the air port from the resort. My blood sugers were messed up and dropped and I almost pasted out! the friends had skittles to get down me to get my suger back up so I would not have to be stuck going to the hospital and missing our only flight home. I am still sick and this is the 2nd day since I have been home.
Who ever reads this please tell friends to cancel their trip to Rui Bachata until they can figure what is going on there. It could be very serious if one gets sick and stuck over there in the hospital.
*We were told to take KILPAR at the pharmacy to kill parasites and so all of us took them and it kills for 3 months. But I am still sick so I will need to go to the doctor.
- Official Description (provided by the hotel):
- The All Inclusive ClubHotel Riu Bachata is open all year round, is located in the RIU Resort right on the natural Bahía Maimón beach and next to the ClubHotel Riu Merengue. The RIU Resort features a Caribbean Street with several shops, Wellness Centre and gym. The location is ideal due to its proximity to Puerto Plata (9 km) and Gregorio Luperón International Airport (POP) is approx. 25 km away. The hotel has 610 comfortably furnished rooms and offers many amenities. Relax with a massage at our Renova Spa or get in shape at our gym. 2 outdoor pools, 1 children’s pool. For the youngest guests there is the RiuLand Kids Club (for children from 4 to 7 years & 8 to 12 years old) and for adults, day and evening entertainment as well as Riu Pacha Club and the El Millón Casino. For lovers of gastronomy, we offer live cooking stations at our main buffet as well as Italian and Steakhouse or Caribbean cuisine, 4 bars situated in various areas of the hotel. ... more less
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- Also Known As:
- Riu Bachata Puerto Plata
- Clubhotel Riu Bachata Hotel
- Clubhotel Riu Bachata Puerto Plata
- Riu Bachata Dominican Republic
- Riu Puerto Plata
- Bachata Riu
- Club Hotel Riu Bachata