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ClubHotel Riu Bachata
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Reviews (5,622)
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2,529 - 2,534 of 5,622 reviews
Reviewed April 19, 2014

Travelled with a group of 48 for our wedding! Can't say a bad word about our experience. Everyone was so helpful and eager! We arrived late Monday, met with Maria (who was so amazing!!) Tuesday afternoon to finalize our details. This was such a stress relief, I had already had my details worked out through a wedding planner with Luxe vacations (not recommended), but Maria was so easy to talk to and so accommodating (as we added more people to the reception). She went over briefly how the wedding day would work out, she told us not to worry, as she would be there to make sure everything went smooth. Basically after this meeting all we had to do was show up for the wedding! The wedding day was perfect, we had 7 ladies get their hair and makeup done at the beauty salon (they did an amazing job!). We all had pictures of what we wanted for hair and they did a great job! The photographer showed up at the room about 40mins before the wedding and took pics of my dress, my bridesmaids and I. All the guests, the groomsmen and my husband met at the lobby bar, Maria met them there and walked everyone down to the wedding location. The photographer also went to the lobby bar and took pics of everyone waiting! Once everyone was set up, Maria and Davidson (our amazing and hilarious photographer) met myself,my dad and my bridesmaids at my room and we proceeded to the wedding! The reception/dance was awesome! We ate at the steakhouse and everyone had their choice of meal. I would highly reccommend this resort to anyone planning a destination wedding. We travelled with 2 young children (3yrs old and 8months old), everything went very smooth with them! The resort was very accommodating for my sister and her family when the travel agent booked a regular room rather than the family room, that was requested. The beach,pool,food, and drinks were very good! Everyone commented on how clean the resort was. Overall this was our second visit and we will be back!

  • Stayed: April 2014, traveled with family
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2  Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2014

Most sites show this hotel as 2 star. The public spaces (pools, restaurants, bars) are much nicer than 2 stars. Excellent pool area. It is close to town and easy to get to by cab. The staff seem to genuinely care about making your stay enjoyable.

We changed rooms because ours smelled of smoke, but the one we changed to was even worse. They don't specify smoking and nonsmoking rooms, so there's no way for them to tell which rooms (if any) are smoke free.

I was surprised at first by the 2 star rating because everything seemed nicer than that, until we saw our room, for which 2 stars is a fitting description, just based on the quality of the bed and bathroom. It's very noisy--you can hear everything that happens in the hallway. The food was quite good. There is a lot of variety, but I was still growing tired of the same restaurants after 4 days. We were able to get reservations at the Italian restaurant one night, but I actually preferred the main restaurant because the reservation-only places had a fixed menu, not many choices, and the food quality was about the same.

  • Stayed: March 2014, traveled as a couple
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1  Thank EDW128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

First of all DO NOT listen to the people who give the Riu Bachata a bad review. We have been to the DR on 7 occasions and this has been by far the best yet. The grounds are very well kept, the cleaning staff do a fabulous job, the food was excellent and there was always something different at the buffet. The Steak House was the best rib eye steak I have ever had. The people that work there are always friendly and willing to help you no matter what you needed. The bartenders at the swim up bar JOSE and Touilli were the best, they always had something to say to make you feel welcomed and always made sure you had some kind of a cocktail in your hands. Laptop from the animation team was hilarious, there was never a dull moment with him around, the entire team at the Riu Bachata gets a huge YES and thumbs up from me and my family, and we will definitely be back next April.Can`t wait until then

  • Stayed: April 2014, traveled with family
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2  Thank Brad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

Loved every minute and didn't want to leave. Room was comfortable and clean every day. Grounds are well maintained. Pools were beautiful and very clean, but to get choice setting, reserve your chair early. We did on the way to breakfast in morning. Every morning we walked the beach from Bachata down to the Mambo and have breakfast there. This is a large resort, it can require a lot of walking which we enjoyed. Large selection of food. Some better than others, something for everyone. Lots of fresh fruits, nice salad bar, great breakfasts and delicious fruit smoothies in AM. Lot of desserts, and oh so good rice pudding and ice cream. The alcohol could be better. Booze available in gift shop if this is a big deal to you. I stayed mostly to rum drinks. Staff was all great, friendly and helpful. Evening entertainment was so-so, but then your not in Las Vegas either. No this is not a 5 star resort, but I can't afford a 5 star resort either. Don't believe the bad reviews. The management is constantly mingling with guests, if you have a problem they do their best to fix it. Well worth the money. We had a great time.

Room Tip: If you have a mobility problem, ask for a first floor room near lobby and dining room.8
  • Stayed: April 2014, traveled with friends
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2  Thank cheryl w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2014

This was our first time in D.R and we booked at Tropical Lifestyle Hotel...after being very, very disappointed from this resort we asked to be change at Riu Bachata Hotel....One word will be the real definition: WOW!!!

Riu Bachata is ''THE'' real place for vacation! This place is so beautiful and the employees; the gardeners, the cleaners, the bar tenders, the animation team, the front desk and even the managers make your vacation unforgettable!

The pools are beautiful: you have one with the bar where most people go and one without the bar which is more empty so better if you want to swim a little.

The rooms are spacious and very clean!

The buffet: Wow....the food is so good and there is a lot of variety! It is a paradise for your eyes!

A la carte restaurants: The steak house was good but the Italian restaurant wasn't at all...everybody was leaving the place without touching their plate and this is very sad (too much waste of food).

The animation team is excellent and they are working from 10 am to 11: 30 pm! Games, dancing classes, dancing with tourism at night time before and after the show, etc...They never stop and they really care everyday for your vacation to be the best!!

Much special attention like:

-The cocktails offered every night before going for supper.
-One Party beach at night time with hamburger, hot-dog and fries after the show.
-Dominican beach party with BBQ after the show (and the show was very beautiful and colorful!) The BBQ was excellent!
-Every day they cook dinner beside the pool and we even had a Paëlla which was excellent also!
-You can see the managers all day long walking around the pools, the bars and the kitchen; making sure everybody is happy and enjoying their stay at this hotel.
-etc...

The night time shows were great! Most of all when the dancing crew was present! They are very professional and we enjoyed every show with them! Another thing about the dancing team: they were not snubbing people: They talk with them and were very friendly ;)

The child care center (Riuland) is great and you should see the kids doing their dances at night time on the stage!!! It was just a blessed for our eyes!

Now at the front desk: ALWAYS, ALWAYS a smile and they attend you as if you were the most important person on this resort! I don't have the name of the lady who did our check in but she was so kind to us and so professional! Thanks again to all the front desk employees..Just wow!

We had the room 1202 (last bldg. on the left corner of the resort) and it was perfect!

Names? Yes of course I got some: Animation team: Didi, Tracy, Spaghetti and of course Gigi! Also Banana, Laptop, Tyson and of course Chucky the Animation team manager. Juan Carlos for the luggage, Anthony at the buffet, Freddy Cruz (buffet manager) and those are the one that I remember for now...
Last but not least: Angelina the child care animator...a real angel and so good with the kids!

So in one word: If you want to enjoy your vacation this is the place to go for sure! 10 days wasn't enough for us.

Don't forget that you can also go to the Merengue if you want to eat after the show they have a night snack restaurant open for all three resorts (Merengue Village, Merengue and Bachata)!

Riu Bachata is an incredible resort where all of the employees work nonstop for their guests!
Thanks to all of you our stay in D.R was a blessed and we will recommand you to our friends and we will also come back for sure!

Room Tip: We had the room 1202 and it was perfect as we love to walk during the day! No worries at all, a very secured place!
  • Stayed: March 2014, traveled as a couple
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3  Thank Guatcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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