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“Had a Great Time”

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ClubHotel Riu Bachata
Ranked #10 of 40 Hotels in Puerto Plata
Reviewed April 25, 2013

We travelled to this resort April 2nd - 10th. This resort is connected to two others (owned by the same company) and you could roam at anyone you want.

We really enjoyed the size of the resort, easy to get around. All the workers were very nice and they kept it very clean. The meals were very good, the buffet was very big and had something for everyone's taste. The beach was very nice and you could walk the whole beach and walk past the other two resorts. There were two restaurants that you can make reservations at, one was Italian and other was a Steak House. Both were good.

We will return to this resort again.

Room Tip: It seemed to me that all the rooms were at a good location. There were no stairs except your buildi...
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  • Stayed: April 2013, traveled as a couple
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2  Thank Gene52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,719 - 2,725 of 5,413 reviews

Reviewed April 25, 2013

Just back from a two week holiday at the Riu, and what a fantastic holiday it was!! Highly recommended. Great rooms, great pool, fab food, and even better entertainment. Especially Mamhut, Gigi, and Bombom and tequila in the merengue!! Enjoyed it so much we have booked again for November. Can't wait!!!!!

1  Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

We gest come back and I can tell was one of the most relaxing place.The personal were very polite and raedy to help whit any problem you got.The room was very clean and the food good..We are couple wich travel a lot and for the money we paid was exellent.

  • Stayed: April 2013, traveled as a couple
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1  Thank narcissaMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

I wanted to find something quick and reasonable for a weekend get away.
The hotel is lovely, and the staff very friendly and obliging.
The rooms were spotless.
The food was good with plenty of variety.
When Juan Carlos, the valet, opened the curtains in my room so I could see the amazing view, my jaw dropped. It was stunning!
My only complaint was the bed. Very uncomfortable, and because of the liner under the sheets, they crinkled and cracked every time you moved.
Overall, I have to say I enjoyed the resort, and I would be happy to return.

Room Tip: We stayed in building 1. We had a view of the sea, and the bay. Breathtaking! The photos the hote...
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  • Stayed: April 2013, traveled as a couple
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2  Thank MichaelBNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Having previously visited the hotel five years ago we were looking forward to returning to celebrate our wedding anniversary and found that the hotel had changed little and it was how we remembered it. The accommodation is spacious and clean although the beds can be a little hard, the pool areas are great and the beach although criticised by some is a lovely soft sanded beach where we spent much of our time. The staff are friendly and a real credit to the hotel, nothing is too much trouble and they greet you throughout your stay with wonderful smiles and are a real asset to the hotel. The food is normally plentiful and varied, catering for most peoples tastes, We spent our special evening at the steak house and were treated so well and made to feel really special with a cake and a serenade at the table...fantastic! Now the down side...the hotel has a policy of allowing the local community to stay from Friday afternoons until Sunday tea time which has been mentioned by other visitors on this site already. We found this to be a real problem on this visit taking into account we choose to come away when young children are at school and we are looking for a quiet relaxing location which this resort offers until the weekend. The locals almost take over the pool area which resembles Margate on a bank holiday and the restaurant is absolutely packed out at meal times with the food almost stripped bare. Decorum and manners do not exist and trying to get a drink at the bar it a very patient wait where the locals expect to be served first! My advice is chose a trip at the weekend or use the Steak bar or the adjoining hotels on the site if you want peace and quiet because the hotel itself is well worth the visit a really lovely place to relax during the week. One last positive note to end we met some lovely Canadians especially those from PEI which I found out is Prince Edward Island, a wonderful nation of fun loving friendly people who really helped make our holiday thank you all

Room Tip: Blocks 600 to 500 area away from the main entertainment area and much quieter at night time
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  • Stayed: April 2013, traveled as a couple
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3  Thank Trevor1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

This was our first wary at Riu Bacahata and we had a wonderful time. We travelled with 2 other couples who had been there before.
The resort is beautiful and extremely clean. There are always people milling about cleaning up the grounds, buildings and tables.
The staff are all very friendly. I didn't hang out at any of the bars so can't speak to any individuals but was always served quickly and kindly when I did stop for a drink.
We ate at the steakhouse once and our waiter was wonderful. Kudos to Genoa (pronounced Hey-now).
We ate all other meals at the main restaurant and I can not speak highly enough of Nunez and Ramon. They looked after our every need and by the second evening had our drinks memorized and to the table as we were sitting down. We aren't picky people and could always find something tasty. Watch out for the passion fruit! It is lovely to look at but is so sour it makes ya pucker. We had a good laugh watching people try it.
The restaurants manager,Freddy always stopped to say high but never seemed to be listening to any reply he received And was off to the next table.
The resort manager, Fredeich, was also stopping by nightly and seemed to remember every night what had been discussed the night before. What a lovely man.
The beach is rocky but water shoes solves that. Please pay attention to the flags. Red flag means water is unsafe. There is a coral reef off the beef and a couple who ignored the flags were taken by a rip tide past the reef. Another guest made a rescue attempt and all three had to be saved by a local man with a jet ski. It could have easily become a tragedy. The beach at the far right of the riu group if resorts always has calm water though if you don't mind the walk.

We did one excursion through sunwing, the catamaran and snorkelling trip. Our first time snorkelling and I'm hooked! We also took 2 separate tours, one if the city and one if the country. Both tours cost $80 each for our entire group not individual cost. The sunwing tours would have cost $80 each. Our tour guide Ruffo is very knowledgeable and a great guy. Driving down there is an experience in and of itself but we never felt unsafe with Ruffo and his driver.
As much as I had a great time, I think next time I will try to go to Sosua for more snorkelling opportunities.

  • Stayed: April 2013
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4  Thank BooMcq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

I love putting on a shirt that I wore while here, because even after I washed it, all I can smell Dominican, and for a secod or two, i get to go back there and experience the same peace and harmony I felt in that week. After the first night, I was already writing my review to tell the naysayers in previous reviews that thier lives must be miserable if they didn't find the entire experience at the Bachata/merengue sheer bliss. I cannot comprehend how anyone found anything negative to say about thier experience here.
I have been a server for over 7 yrs now and worked at a hotel for 5 and I went back to work with a feeling of shame, knowing that we weren't even a percentage of the calibre of service that I recieved at the riu. EVERY staff member, from the housekeeping to the grounds keeper to the general manager of the resort said "hola" EACH AND EVERY time they walked by, usually followed by a high five or fist bump. Everyone smiled, everyone danced, everyone flirted and laughed, it was like being surrounded by friends all the time.
The property was pristine. Clean, neat, fresh...if you dropped a piece of food or left a drink sitting, somebody would be there to pick it up within seconds. The pool was clean and warm and beautiful every day. There was always loungers by the pool and by the beach and if you couldnt find one where you wanted to be, you just moved one...and if you appeared to be struggling at all, some member of the staff would be there to help you.
The animation team....i cannot even begin to tell how fantastic they are! Maria, sexy face, shaggy, gigi, braids....ack all of them. They were hilarious, talented, sweet and some of the hardest workers I have ever seen. 14 hour days people!!! in 35 degree weather. And ALWAYS smiling.
The food....holy crap I dont know how anyone can complain or say its repetative. THERE IS MILES of food and 3 different restuarants with something to eat at any given time. Yes there is alot of the same stuf....but there is also alot of different stuff. AND LOTS OF IT. I tried OCTOPUS and GOAT for crying out loud. And the service staff OMG! It was my husbands birthday while we were there...i asked for a candle for a piece of cake for him. Next thing I knew EVERY member of the service and kitchen was at our table with noise makers, drums and an entire cake with that candle I asked for singing happy birthday in english and spanish. after they were finished singing, most of the staff stayed to shake my husbands hand or hug him and say congradulations. Amazing.
This was our first tip EVER and I fear that no other location is going to compare to this trip. we had an oceanview room with a balcony on the second floor and every morning we would wake up to the sunshine and we would just sit and absorb the beauty of the water, the mountains and the general aura of tranquility that this place vibrates with. Then at night, we would put our dancing shoes on and party it up as if we werent 30 somethings with two kids and jobs....amazing break from reality and we will be loyal visitors for years to come! Gracias!!!!

Room Tip: we were in the 100's which is far from everything but serene and beautiful. worth the walk, woul...
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  • Stayed: April 2013, traveled as a couple
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5  Thank jessgoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Bachata

Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Puerto Plata
#5 Spa Hotel in Puerto Plata
#8 Family Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
Price Range: $117 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Bachata 3.5*
Number of rooms: 610
Official Description (provided by the hotel):
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Inside the Riu Resort, along with ClubHotels Riu Merengue and Riu Mambo * Main building plus 1 and 2-story bungalows * Surrounded by 50,000 m2 of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 25 m / 81 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 500 m / 1650 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Diners ... more   less 
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Also Known As:
Riu Bachata Puerto Plata
Clubhotel Riu Bachata Hotel
Clubhotel Riu Bachata Puerto Plata
Riu Bachata Dominican Republic
Riu Puerto Plata
Bachata Riu
Club Hotel Riu Bachata

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