We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (742)
Filter reviews
742 results
Traveler rating
135
189
139
104
175
Traveler type
Time of year
LanguageAll languages
More languages
135
189
139
104
175
Show reviews that mention
All reviews swim up bar pool deck five minute walk animation team chicken tennis courts specialty restaurants plaza shows dollars maids volleyball lol energy laugh
Filter
Updating list...
166 - 171 of 742 reviews
Reviewed September 11, 2013

This resort is fun-filled and offers non-stop entertainment. The staff is awesome, friendly, FUN!! Drinks are terrific, beach bar hard to retire from, natives awesome. The food is good. There was never a dull moment. The only thing we didn't like were the room accomodations; they were fair at best, and the bathrooms were small, bad pressure, funky smelling water. Over-all we would return and we loved the vibe at this resort. The grounds were beautiful! It has been about 7 years since we were there and they did have plans to renovate, so hoping for better bathrooms!!!

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Brandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdministracionPPV, Director General at Puerto Plata Village, responded to this reviewResponded December 9, 2014
Google Translation

Gracias por sus comentarios.
Ojala vuelvan pronto para que puedan disfrutar de las renovaciones que ya hemos hecho y de las que seguiremos haciendo.
¡Seran muy bienvenidos!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

I must say the last time we visited was 10 years ago for our wedding but it was fantastic from start to finish - very friendly staff - basic rooms but with great airconditioning! excellent choice of food even at the beach bar ! Weather was great - we had a choice of locations for our wedding and we selected the gardens as they were fantastic - horse and cart ride for the bride and groom finished off a fantastic day - hope to re-visit very soon!

Room Tip: try and get one of the villas in the gardens if you can :)
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank michelleleighjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdministracionPPV, Director General at Puerto Plata Village, responded to this reviewResponded December 9, 2014
Google Translation

Nos alegra muchisimo haber llenado sus expectativas.
¡Esperamos que vuelvan muy pronto para que nuevamente disfruten!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

I have been to this country 5 times over the last 20 years. I absolutely love the people and their food. However this resort had a huge unsanitary plumbing problem which they just couldn't fix and finally after like 4 days of complaining switched us to another unit which was better but not great! The toilet didn't flush and the bathroom sink wouldn't drain. My other complaint is they claim to have 4 restaurants yet the entire time we were there (7 days) only the Buffett was open and it was pretty much the same food over and over. When I would ask about the restuarants they would say it would open the following day but they never did. Finally after complaining bec my kids would just eat snacks from their store...on the last day, they made a special dinner for us! The pool closes at 7 pm which I found very odd and the place was full of locals especially on the weekends. A bus drops them off and they take over the place. Didn't really care for that. Two more things and I'm done complaining. The maids would knock on the door at 8:30 am (waking us up most of the time) yet they wouldn't clean the room till late afternoon! And their snack store was not opened during the hours it would say it was and one day it didn't open at all! The food was mediocre at best (we went out to dinner twice which cost us about $200 American dollars each time plus cab fare bec we were tired of the same food) and the people were lovely as they always are. I recommend the paradise island tour and the dune buggy rides were fun if you don't mind getting wet! Will not return to this resort that's for sure.

Stayed: July 2013, traveled with family
3  Thank Eris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdministracionPPV, Director General at Puerto Plata Village, responded to this reviewResponded December 9, 2014
Google Translation

Gracias por comentar.
Lamentamos los inconvenientes en su estadia que usted menciona
Siempre hacemos todo lo posible por complacer a nuestros queridos huespedes.
Ojala vuelva para que tenga una mejor experiencia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013

My wife and I got married here recently and I must say that the service is top class!!! I highly recommend it!!!
It is very good for the price and the food is top notch. The staff are very helpful.

Kerwin

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Bajandooflicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdministracionPPV, Director General at Puerto Plata Village, responded to this reviewResponded December 9, 2014
Google Translation

Gracias por su comentario.
Esperamos que repitan la visita.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

I feel definitely about the rooms should modernize it a little more, in terms of restaurants is that most have to work, customer service should be more attentive to the customer, and cooks should improve a bit, but encuanto to show excellent staff, very cheerful and sociable ...... hotel structure in terms of the pool I loved it .... My recommendation to the hotel is to improve customer service ..

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank danipego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdministracionPPV, Director General at Puerto Plata Village, responded to this reviewResponded December 9, 2014
Google Translation

Gracias por opinar.
Tomaremos en cuenta sus sugerencias.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews