First the good...We arrived at the resort early-since we switched our timeshare we were given a yellow bracelet as "VIP". George at reception seemed very nice & said that we should walk around & get familiar & get something to eat as check in is at 3PM & we were early. The resort is beautiful. Grounds & all different kinds of Palm trees around make you feel like you are in a real tropical paradise. The pool is huge & is the center of all the attractions. It was really windy the first few days & you could not stay on the beach as you would get sand blasted. The entertainment team works really hard & long hours. They all have great attitudes & are always upbeat. We enjoyed the craziness & antics. The servers in the buffet restaurants were great & smiling. The specialty restaurants were great. We enjoyed all of them & ate twice at Gourmet. The shows were entertaining. In the buffet salads, breads & cheeses were wonderful. Personally the other food was fair & I did not really care for it. The few times I tried a cooked meat it had tons of fat on it & I did not like it. When we arrived a our room, we were told the maid would be there with towels in a few minutes. The living room had a twin bed in it. No sofa?? I asked about it & was told some rooms had couches & some have twin beds. A bit weird. The room was clean. Our maid made towel creatures everyday which we enjoyed. We had a separate bedroom which was very nice. It had a TV that only got 7 channels none of which were in English. The TV in the living room was larger & had some English TV shows. We wanted the news primarily. I decided to shower only had 1 hand towel. My husband went looking for the maid to get towels. The shower was ice cold. I could not regulate to a hot temp. Not a good start. When I got out of the shower the towels still were not there so I dried my self with the only hand towel in the room. I started to dry my hair & the dryer went on fire...OMG...I pulled the plug & the dryer continued to smoke. I ran to the phone but no dial tone. The phone is not working. Now I dress quickly & run into the hallway screaming "FIRE" Thank God the maid was coming down the hall--but did not speak any English. She knew I was upset as I was panicked & crying & yelling "FIRE". She came into our room & smelled smoke & called maintenance immediately. We opened the doors to air out the place & all the sliding doors. Immediately someone came in & changed the hairdryer & phone. It's a bit hard due to the language gap, but sign language & pointing did the trick. They also switched the TV's so we could get English in our bedroom to watch TV. We ate that night at the Buffet & watched the show. Since our bed was like a board, they provided several blankets to put under the sheet to help soften it, and gave us 2 more pillows. The were very abliging. After breakfast on day 2 we were snagged by a guy who saw our "yellow bracelet" stating we are VIP & should go with him to this office area for free internet & top shelf liquor. We told him we are not interested in a time share presentation, but he insisted it was not & took us over. Of course it was deceiving. This is WRONG of the resort to have these guys waiting for the prey.! We finally picked up our bags & said we want to lay by the pool, & the guy said so did he?! Really--This is my vacation & his job!
One day we booked a “English speaking” taxi driver with George. He told us it was $45 & we would be taken to Rum Factory, Cable car, Downtown, & shopping at a store with local prices & the fort. We got in taxi & asked the driver if he spoke English. He said a little. He pulled out of complex & picked up this guy who said driver does not speak English & he is the guide but works on tips. This is not what we expected, but decided to go with it. The tour went well until he took us to his friends store downtown-like the orange market on the beach. (not where we were suppose to go) We purchased a few items & walking back to the taxi-some guy was hammering a metal cylinder making designs & it popped out of his hand & hit me in the ankle while walking outside of his shop. Wrong place-Wrong time. I was deeply cut & it was bleeding like crazy. The guy didn’t even budge. No apology or anything?! Another guy gave me some tissues & a chair & our tour guide ran to get ice. The police drove by, looked & kept going. We had to cut tour short & when we got to resort, the taxi driver told the guide we owe $50 - Not what was told to us. I was still bleeding & had to walk to my room so my husband paid him, and gave the tour guide $25 tip-an expensive & upsetting day. We told George about it & said no English speaking driver, wrong fee, not taken to correct shopping area & I was hurt but George just seemed annoyed as he is the one we trusted & he set this up. This is a poor representation & trust in the resort. He said he would call the taxi service?! We would have tipped the taxi driver $10 if he was an English speaking driver & did not have to have another tour guide that required a large tip. There were mosquitos also but the resort had a person come to your room to spay if you wanted. We used repellant & were fine. All n All we had great weather. The resort is beautiful. Most of the staff is friendly & we showed our appreciation with tips.
- Official Description (provided by the hotel):
- Be Live Collection Marien is an all-inclusive 5-star resort in Puerto Plata, located in the northern coast of the Dominican Republic. With a privileged location synonymous of beautiful settings and its heavenly beaches, it is a perfect place to spend a relaxing vacation whether it is for a romantic getaway or for a family fun adventure. The resort features a spa, nearby golf course for guests and event facilities ideal for hosting special events. This complex is located 1 hour from Santiago de Los Caballeros, 10 minutes from the city of Puerto Plata, known for its rum factories and 30 minutes from Gregorio Luperon International Airport. ... more less
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- Also Known As:
- Be Live Grand Marien Hotel Puerto Plata
- Grand Oasis Marien Hotel
- Coral Marien Puerto Plata
- Oasis Marien
- Marien Coral Resort
- Grand Oasis Marien Puerto Plata