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“Great fun”

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Be Live Collection Marien
Ranked #9 of 41 Hotels in Puerto Plata
London, United Kingdom
1 review
“Great fun”
4 of 5 bubbles Reviewed April 14, 2013

We stayed at Be Live Grand marien for 2 weeks, from 23rd March to 7th April. The place is ace, staff is helpful and nice, entertainment team was wonderful! Food is very good, nicely cooked, freshly squeezed juices every morning, rooms are really closed to swimming pool, we were lucky to get room in the building 4, which is close to the beach, Kids Club at the beach, Snack Bar and swimming pool. My kids managed to loose the toys everywhere, which were returned with a smile every time. The only my concern is piece of the beach on the left, about 50-100 metres away from the hotel's beach, which is dirty and really spoils the great impression from the hotel. Lots of people take little promenades along the beach and that is just a shame, very unpleasant to see that rubbish.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olga B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be Live G, Gerente at Be Live Collection Marien, responded to this review, April 15, 2013
Dear Mr. /Mrs.:

We would like to express our gratitude for sharing your impressions of your recent stay with us, through this web site. Your kindness comments are very important for us, since they help us to improve on our services.

It is truly a pleasure for us to learn that you enjoyed your stay; your comments have been forwarded to the various Departments of the Hotel.

On the other hand, we must express that in our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion.

We understand that there is always room for improvement and our guests’ experiences play the key role in this continuous process.

Your comments for the appropriate measures will be taken wherever possible

Receive our best regards,

Sincerely
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,426 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (698)
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English first
Orleans, Ontario, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed April 13, 2013

We went to Be Live for a destination wedding April 5-12 and found the resort very nice. The greet you and check in is very quick and the belboy will take you and your bags to your room in a golf cart. What I liked is that everything is close so having to do something was not an event just go do your errand and get back to the pool or ocean in short order. The decision to sun at the ocean or pool is not hard as there is a bar and a snack bar at the beach and if you want to change your mind its a short walk to the pool. The hotel entertainment staff was so friendly and I want to say a special thank you to Hector for be being a big part of the fun during the day. If he reads this he was like "Oh My God" he would know what that means. If you ever go there be sure to befriend Hector he is a real hoot and that is from the winner of the Sexiest man contest. The food was resort buffet food,if your a travellor you know its is what it is not great but enough choice to not go hungry. The Gourmet el a carte was the best one and if you do go to the Dominican make some effort to wear descent clothes to dinner as Domincans think dinner is an informal event. Finally the thing I like the best is, because I have travelled to Cuba many times the tipping in Cuba and the expectation of the Cubans to recieve a tip became very annoying to me. In the Dominican there was none of that and tipping was recieved with gratitude and not expectation which made it more pleasureable to do as they do need the boost to there income.I would definately go to Be Live Grand Marien again.

Room Tip: The resort is small so all rooms are convienient.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be Live G, Gerente at Be Live Collection Marien, responded to this review, April 18, 2013
Dear Mr./Mrs. :

Thank you for sharing your impressions of your recent stay with us, through this web site and for selecting our Be Live grand marien for your vacations.

Your kindness comments are very important for us, since we put our greatest interest and value in our guests' opinion, definitely they helps us to improve on our services.

To learn that you have enjoyed with us is really good news, you may rest assured that your comments have been forwarded to the various Departments of the Hotel.

Please receive our warm regards from Dominican Republic, has been a pleasure to serve you.

Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
linric
1 review
4 of 5 bubbles Reviewed April 12, 2013

Our family vacation was apr4 -apr11, we had requested conecting rooms and the desk manager Luis did just that for us. The staff did a great job and a big thank you to Clarncia at the gourmet resturant as she remembered our youngest son from the beach party and went out of her way(as he has a disablity,not that you would know by looking at him)or that she would know either.
This was our 4th time here and 1st time with our 2 sons.
Would also like to mention the two cooks in the morning at the egg station they always have a smile on their faces and they do remember you from past trips.

The rooms that we had were in block 1 and were always clean and extra water was put there for you.
The beach was cleaned everyday in the morning as we would watch them clean it and pull that wheelbarrel up and down the beach.
The snack bar was great which had wings,hotdogs,hamburgers,fruit,,,,etc
Buffet had a good food and you always had something to eat.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linric_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be Live G, Gerente at Be Live Collection Marien, responded to this review, April 15, 2013
Dear Mr./Mrs.:

First of all, we would like to express our gratitude for sharing your impressions of your recent stay with us, through this web site.

It is truly a pleasure for us to learn that you enjoyed your stay with us and you may rest assured that your comments have been forwarded to the various Departments of the Hotel.

We thank you for your kindness comments, wish are very important for us, since they helps us to improve on our services.

Please receive our warm regards from Dominican Republic, has been a pleasure to serve you.

Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 10, 2013

I recently stayed at Be Live Grand Marien for three nights with four of my best friends. It was a perfect mini vacation! I only wish we could have stayed an additional night or two. The resort is a perfect size; every room is within a 30 second walk to the pool. The rooms were a decent size and the pool was very big. It's hard to get good lounges with cover; people must reserve them overnight even though this is frowned upon. That being said, there were plenty of lounges in the sun and our entire group was always able to get space together. The entire staff was extremely friendly! Hector leads an awesome water aerobics session! The food was much better than other all-inclusive resorts I have been to. We ate at the buffet, and the Brazilian and Mexican restaurants. The gourmet restaurant didn't have availability so we wish that we would have been told to make our reservations for each night when we checked in. Overall, the resort is wonderful and we had a great time. Service, accommodations, activities, food.... all great. Thanks!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CindaD_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Good hotel! Food was nice, but not many choice. Very nice a new buildings room! Clean pools, were never find a chair! 2 coffe mashine for all resort is not enough! Wi-fi in the room and all around hotel that was great ($). In the Night snack was absolutly delicious chicken wings. Management was very polite and professional! Enterteiment teem doesn't work (i see much much better and harder worker on another hotels!)

Room Tip: Try to ask for the new buildings room!
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatiana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be Live G, Gerente at Be Live Collection Marien, responded to this review, April 11, 2013
Dear Mr. / Mrs.:

First of all, we would like to express our gratitude for sharing your impressions of your recent stay with us through this web site. Thank you for selecting our Be Live Grand Marien for vacationing at the Dominican Republic.

We appreciate your comments since they help us to improve on our services. We put our greatest interest and value in our guests' opinion beacause we understand that there is always room for improvement, your comments for the appropriate measures will be taken wherever possible.

Has been a pleasure to serve you.

Our best regards!!!
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed April 8, 2013

This place is full of mosquitos everywhere including the rooms. Suites are out dated and mattress was hard as a rock. Never staying there again. Worst 2 nights I ever spend in a hotel. Pool area is pretty and staff is friendly.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaydentd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be Live G, Gerente at Be Live Collection Marien, responded to this review, April 11, 2013
Dear Mr. / Mrs.:

First of all, we would like to thank you for visiting our Be Live Grand Marien for, as well as for letting us know about your recent experience through this web site.

In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion. We understand that there is always room for improvement and our guests’ experiences play the key role in this continuous process, which leads us to achieve service excellence.

We would like to extend our most sincere apologies for any difficulties you may have experienced during your stay; your comments for the appropriate measures will be taken wherever possible.

Please receive our warmest regards.

Cordially,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

Our group of 26 stayed at the Be Live from March 25th-April 1st. When we arrived our travel rep told us that the hotel was only 65% full and that the other 35% was reserved for the local people who would be coming to stay for the Easter weekend. So the first few days were very quiet, plenty of spots at the pool and beach, no problems at the buffet. Even when the hotel was full, yes it was busier at the buffet and snack bar but they had extra staff working so we still received excellent service. Most of the guests at the resort were travelling as families so there were no Spring breakers or anything like that while we were there.

We ate at all three a la cartes and thank you to Guest Services for being able to accommodate our large group at all three, I was really surprised as I have stayed at resorts before where myself and my husband were unable to get a la carte reservations for just the two of us! The food at the buffet was very good also. We had turkey, roasted pig, shrimp, t-bone steak, just to name a few dinner choices, there was a large variety of food available at lunch also.

The pool was very clean, the beach was clean also. We walked down to the point and passed many resorts with beaches covered with garbage and seaweed, we did not have any of that.

I didn't find the timeshare people to be a problem, we just said no thanks once and that was it. They still continued to be pleasant to us and greeted us everytime we walked by.

I found the staff very helpful and accommodating. Our maid was so sweet, taking the time to make us towel art everyday and our room was spotlessly clean. Thank you Clara Hidalgo, Be Live is very lucky to have you!

We shopped at the vendors down the beach, no issues there, they will bargain with you but you have to be persistent. We also did Ocean World, fantastic water park, worth the money.

I would not hesitate to recommend Be Live Grand Marien to anyone!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lroberts129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be Live G, Gerente at Be Live Collection Marien, responded to this review, April 8, 2013
Dear Mrs. Mr.:

We greatly appreciate your time for sharing with us and all Trip Advisor readers your experience at the Be Live Grand Marien; we would also like to thank you for your selection.
It is truly a pleasure for us to learn that you enjoyed your stay with us.

We thank you for your kindness comments!!! They are very important for us, since we put our greatest interest and value in our guests' opinion, definitely they helps us to improve on our services. At Marien guest satisfaction is our top priority.

We also appreciate your compliments to our staff, as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests.

Please receive our best greetings from Dominican Republic, has been a pleasure to serve you and friends, and of course, will be marvelous to welcome you back at the hotel.

Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Be Live Collection Marien

Property: Be Live Collection Marien
Address: Carretera Luperon, Km. 4,5, Puerto Plata 57000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Puerto Plata
#8 On the Beach Hotel in Puerto Plata
#8 Luxury Hotel in Puerto Plata
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Collection Marien 4*
Number of rooms: 584
Official Description (provided by the hotel):
Be Live Collection Marien is an all-inclusive 5-star resort in Puerto Plata, located in the northern coast of the Dominican Republic. With a privileged location synonymous of beautiful settings and its heavenly beaches, it is a perfect place to spend a relaxing vacation whether it is for a romantic getaway or for a family fun adventure. The resort features a spa, nearby golf course for guests and event facilities ideal for hosting special events. This complex is located 1 hour from Santiago de Los Caballeros, 10 minutes from the city of Puerto Plata, known for its rum factories and 30 minutes from Gregorio Luperon International Airport. ... more   less 
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Also Known As:
Be Live Grand Marien Hotel Puerto Plata
Grand Oasis Marien Hotel
Coral Marien Puerto Plata
Oasis Marien
Marien Coral Resort
Grand Oasis Marien Puerto Plata

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