It all depends on how much you paid. We read all the reviews before traveling thinking it should be a decent place. Lessons learned; it is all relative to how much you pay.We would not complain much if we paid around 1,200$ per person like some people we encountered there . But we paid a lot more, so it did not meet our expectations.
1- No beach umbrellas, people booking shady places from 6:00 am.
3-not helpful and sometimes rude front desk; except a few, like Johnny
4-Agressive and deceitful Blue Bay vacation package sales people (Circle one); they pretend to be hotel staff. Be aware.
5-Conceige who works for Circle one and not consumer satisfaction
6-Rooms not properly cleaned and not ready upon arrival
7-Overall, it did not seem anybody cared about our complaints.
Entertainment was good, some staff in restaurants were pleasant. The buffet was good. If it were not for some nice staff, the rest was below average.
Hope TripAdvisor will find ways to take into account the price people pay. It will help adjust the expectations accordingly. If I paid $600 less (for two people), I would not mind bringing my own towels, bedsheets, .....and would write only about good point.
- Official Description (provided by the hotel):
- BlueBay Villas Doradas is an Adults Only 24 hour All Inclusive resort in Puerto Plata, was completely refurbished in 2006 providing facilities and rooms of the highest quality. This hotel in Puerto Plata, which is only for the over 18s, is an ideal place for couples to relax or enjoy their honeymoon or wedding. Its location - literally next to the 18-hole Playa Dorada golf course designed by Robert Trent Jones – makes it a favourite among golfers.The hotel’s rooms and suites are equipped to the highest standard, in keeping with the quality of the resort and its recent refurbishment – all include cable TV, mini bars and ironing facilities. ... more less
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- Also Known As:
- Bluebay Villas Doradas Hotel Puerto Plata
- Bluebay Hotel Puerto Plata
- Bluebay Hotel Doradas
- Blue Bay Getaway Villas Doradas
- Blue Bay Getaway Dominican Republic