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“Still good”

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ClubHotel Riu Merengue
Ranked #13 of 41 Hotels in Puerto Plata
warwickshire uk
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Still good”
Reviewed March 6, 2011

Did last two weeks in feb. Been before and no change. food, rooms public areas all fine and very clean.Service from staff first rate. I you want to complain about this hotel pay the price for 5* and go elsewhere. Beach not as good as Punta Cana but neither was price. Only mistake we made was using Thomas Cook.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beduth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (777)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nr Preston, Lancashire
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2011

What a fantastic place,so clean,all the staff are so friendly and helpful,their English is very good,no language barriers,all the reps are great fun,and you get some really good tips off them about places outside the complex,,
we also went on a few of the excursions,Ocean World,Paradise Island,Deep Sea Fishing,Fiesta Night,too many to mention really they were all worth every penny.
The food was great so much to choose from and at night either the main or the steak house restaurants which has alternate nights of Italian food too,the Steaks were always cooked to perfection!!
We had a lovely room that was cleaned and spotless everyday,we always left a tip for the maid,and tipped the bar staff too,
Also the Beach Party was brilliant,they should have had one everynight though!!
We will be going back there loved it!!!

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank LauraIanH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2011

We have just returned from a 2 week stay at the Rui Mambo where we met up with our friends. We Celebrated our 50th Wedding Anniversary during our stay.

Having stayed in many hotels across the Caribbean and other parts of the world, we can honestly say that it is the most efficiently run hotel that we have stay at.

The staff work extremely hard and long hours, they were always very pleasant and helpful. Our room was spotless thanks to our room maid Isobel, she has a smile and very helpful.

The entertainment staff work long hours and there are plenty of activities to join in throughout the day if you wish, but no pressure is put on you.

The gardens and beach are very well presented and clean, the beach is racked every day. The reception, bar and restaurant staff are all very pleasant and responsive. There must be many staff in the background that you do not see who equally play their part in the efficient day to day of the hotel.

We also have to mention our Thomas Cook representative Sarah, she was the best we have entountered in the 30 odd years we have been taking package holidays.

We had a most enjoyable holiday, many thanks to the staff and the management at Riu Mambo.

  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
2 Thank Buxtons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City of Legends, NL
1 review
Reviewed March 4, 2011

We stayed here April 2010, got it as a last minute deal when another hotel we wanted to stay at was fully booked - it was a treat. They had entertainment on the beach and at the pool for most of the day and then at night they had fantastic shows. I have stayed at a lot of AIs over the past few years and this place has been the best. The hotel rooms are clean and every one seemed to have a balcony. The food was great for an AI and you could eat at one of the other RIU hotels in the area if you wished. There never seemed to be a line-up at any of the bars and the bartenders were great-very liberal with the alcohol (but you have to ask for rum in some of the drinks like pina coloda) The beaches were clean and the shopping area, though lacking in variety, seemed safe. My wife and I really enjoyed our stay at the RIU Mambo.

Stayed April 2010, traveled as a couple
Helpful?
Thank BretCityofLegends_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 4, 2011

My family and I we stayed at the hotel and it was very nice.....the entertainment at night the bar s and the restaurants were very good.

Stayed April 2010, traveled on business
Helpful?
Thank JSE65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2011

I went to the Merengue a couple weeks ago with friends. We're all 21 years old and were hoping for a relaxing vacation with a little bit of partying. That's exactly what we got.
The staff there really makes sure you are looked after and feel comfortable. The room was nice, the only downfall is mine smelled musty, but the other girls rooms were all fine. It's probably just because it's always warm and damp down there. There's a safe in the room to lock away your valuables. 3$ a day. The food was great! I'm a picky eater and was worried I'd be eating fruit the whole trip, but they had sooo many options for everyone. The a la carte dinner was nice but I preferred the buffet because there was more choice. The best part about the resort was the fact that it was 3 resorts in 1. The merengue was right in the middle of the mambo and the bachata. The bachata is where we spent most of our time because it was a 5 star hotel, and we found more of the people our age were there. We enjoyed the staff there better as well, and there was a swim up bar! The beach there however wasn't as nice. There were people of all ages there, even families with children; however, there didnt seem to be much to do for kids at the resort. We found alot of kids just running around by themselves looking bored while their parents laid in the sun.

All in all i really enjoyed my stay and would definitely go back.

  • Stayed February 2011, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank tcams22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 1, 2011

Our trip to Puerto Plata and our stay in the Riu Mambo was fantastic. The all inclusive hotel and the excursions included many fun filled experiences. The hotel staff were the friendliest people we have encountered in all of our holiday travels. There were so many fun activities to participate in at the hotel and numerous day excursions to do around the city. We did horseback riding, snorkelling, dune buggy treks, and went on the zip line excursions. The only slight drawback were the hard two double beds pushed together to be the king size bed advertised in the brochures. The food and friendly staff made up for the slight discomfort. The beaches, weather and setting were just what we needed as a bit of a reprieve from our cold Canadian winter.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mek50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Merengue

Property: ClubHotel Riu Merengue
Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 998
Official Description (provided by the hotel):
The ClubHotel Riu Merengue (All Inclusive 24h) is located in Puerto Plata in the Dominican Republic, and is surrounded by impressive views of the mountains and a lush, natural environment. This is the perfect setting for unforgettable holidays. The ClubHotel offers all facilities you could need for relaxing holidays away from the hustle and bustle of the city. You’ll find a fresh water swimming pool, a solarium terrace, a gym and the Renova Spa wellness centre with a range of different treatments and massages as well as a sauna. In the Dominican Republic you can find a wide range of international cuisine, but if you want to make the most of your time in this marvellous destination by sampling Dominican cuisine, delicious in both taste and colour, you can enjoy a wide variety of flavours and aromas, as Dominican dishes mainly consist of fruit and vegetables. In the buffet restaurant or themed restaurant you’ll find an endless range of dishes and recipes prepared by our chefs every day. The hotel shares its facilities with the hotel complexes of the ClubHotel Riu Bachata. You’ll enjoy access to the entertainment programme and activities thanks to the acclaimed All Inclusive system. Whether you’re travelling as a family, couple or with friends, you’ll find a wide variety of activities to keep you entertained all day long.. There are areas for enjoying tennis, table tennis, windsurfing, sailing, kayaking, bodyboarding, snorkelling, golf, volleyball, swimming and much more. Your children can also enjoy crafts, activities and dancing together with other kids in the RiuLand programme. ... more   less 
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue

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