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“Lots of fun.” 4 of 5 bubbles
Review of ClubHotel Riu Merengue

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ClubHotel Riu Merengue
Ranked #13 of 41 Hotels in Puerto Plata
Newmarket, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Lots of fun.”
4 of 5 bubbles Reviewed December 29, 2010

Just returned from the Mambo on the 26th. This is my 40th all inclusive vacation so I know what I am talking about. Yes the rooms are dated and could use new beds and TV's and some of the rooms were musty and or smokey. That and there is only 2 washrooms on the property and if you are on the beach it is a long walk to the facilities. One more negative is the lining up at 630 am to get reservations for thr ala carts. They have one ala cart per night that holds 30-40 people and the food at the bufffet is better. This a 4 star hotel but it has a lot of good things going for it. The buffet has plenty of variety and good quality food. the pools are clean and the beach at the Mambo is good as well. There are plenty of chairs for everyone. The bar and wait staff were always friendly and smiling. The entertainment staff were one of the best I have seen any where. They start at 10 in the morning and seem to never end. Darts, boccia ball, horseshoes, volleyball, water polo, crazy games and more everyday. Blacky, Zepata, Will Smith, Janet and the others were amazing.The night time entertainment shows better than average, I would go back here any time, Feel free to contact me for further info,

  • Stayed December 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank mubber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (753)
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English first
Red Oak, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 29, 2010

Well all i can say is that the staff of the hotel are very nice and for the most part friendly. I thoroughy enjoyed my stay there and I am going back in March 2010. I also thought it was a good value for the money i do not think you can beat the aminities it has to offer there for the price. With food and drinks not to mention the daily shows it was well worth it. I would recommend this resort hotel to anyone who likes to have fun and spend as little as possible.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank legalboy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral, United Kingdom
Level Contributor
94 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed December 28, 2010

Stayed for 2 weeks at the Mambo and first things first it's not 4*. We chose the Mambo over the Bachata and Merengue mainly because of the better Tripadvisor reviews and the fact that Thomas Cook charged more for the Mambo, so we thought it would be a better hotel which it definately wasn't. Needless to say we felt a bit cheated and let down to have paid more money to be in the lesser of the three hotels!

Rooms are, as so many reviews say, tired and do tend to smell slightly and are now without optics which, when we booked were still advertised.

The staff we encountered during our 2 weeks were all fantastic and always smiling.

The buffet, after week 1, does get slightly tedious but trying to get in the a la carte is a joke. I tried one morning at 7:15 to find bookings for that evening had already been closed. When i brought it up with the rep she advised to go to speak to Sausa and he booked us in no problems. The a la carte was ok but i'd have begrudged paying for it.

We really did enjoy our holiday, mainly because you can use facilities of all the hotels, with limitations. If we ever went back then we'd probably opt to stay at the Merengue or Bachata.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank deak75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 27, 2010

everything sucks, 2 weeks spend, worst vacation ever, and the worst thing as soon as you got there and you realize that you want to go home, you have to pay 500 usd for one way ticket back to toronto if you want to leave early.
NOT RECOMENDING THAT RESORT EVEN TO MY ENEMIES.

  • Stayed December 2010
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank pomanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strathroy, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 27, 2010

For people who complained about this hotel, I strongly disagree.
The food was very good, some of the food was repetitive but they have a great variety and something new everyday.
The drinks were very good. They had unique drinks that were delicious, both alcooholic and not. You could use all bars, pools and restaurants from the 3 Riu Resorts for free. Soto was one of the bar attenders that became our friend. He was very friendly to every guest and he was always singing :)
The rooms were clean everyday. The beds were very big for two people. The hotel was clean and in the bathroom there was always people cleaning it.
The animation team was the BEST! They gave attention to everyone and they took their time to talk to you! They were very funny and entertaining. They were all great dancers. They all had nicknames. "Donkey", "Chicken leg", "Mosquito" and "Rocky" were some of the entertainers that made us want to stay more. Throughout the day, they always had activities for people and they had a club for children.
Angelina was the leader for the kids club and she was very caring and always took good care of the kids and they always had fun with her.
Everynight they had a pre-show and a show which was very entertaining.
The pool was good and clean. People were always around cleaning it. You can use the 3 pools from the resorts. There were also ping pong and pool tables. They had beach volleyball, minigolf, horseshoes and dance lessons.
It was an awesome resort and I WILL DEFENETELY GO BACK!

  • Stayed December 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ChillTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed December 27, 2010

Pros: Nice location with 3 Riu's to choose from, please note that these are 4* Riu's and not 5*, awesome vegetation across all three resorts - good place for walks and morning runs. Bars with very fast service, minimum tip required or no tip at all. Clean and nice 3 resorts in general, good towel service, nice and clean pool area, OK kid's club and general activities like soccer and volleyball.

Cons: Wheather, Wheather, Wheather !!! - too cold this time of the year and too much rain. Maybe OK in Spring or Summer. Beach just OK, cool waters (Atlantic), too windy, chairs very unconfortable, some rocks - kids would need shoes, no snorkelling. Food in general just OK. Steak House is a joke.

  • Stayed December 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank grzes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed December 23, 2010

Returned from a trip in oct to the dominican riu mambo had some time to think about
what turned out to be a suspense filled vacation. As for the Hotel well we had not been
there in about 4 years , It really has not changed that much,it still offers reasonable service , half decent food and time to relax in a fairly peacefull atmosphere. If anything like most places these days the hotel has went down a bit and hopefully in the next 5 years or so gets fully renovated.
It became suspensefull when we had two drunks in the room directly beside who had
a violent confrontation in the room . Making a long story short , there was a lot of banging , smashing , yelling and screaming . It took about 10 minutes before security
arrived, a lot of people heard . The security did nothing even keeping them together in the same room , apparently one of the combatants spoke fluent spanish and was
able to make it seem as if it was nothing .
Needless to say the next day we asked for a different room and it was granted. It bothered my wife that we had to move but she did not feel safe beside these people,
besides they had a front balcony and they were usually sitting out on it drunk , looking
down on everyone that walked into the complex.
We complained to the rep about the security as to how they could leave them in the same room and that how was it that we had to be the ones that had to move. Anyway
we avoided seeing them the rest of the trip, and it still turned out to be a decent trip.
It does make you wonder though if everyone should be given all they can drink, and
to keep your eyes open and tr;y and be cautious while at this resort.

Stayed October 2010, traveled as a couple
Helpful?
Thank scotch21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Merengue

Property: ClubHotel Riu Merengue
Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 998
Official Description (provided by the hotel):
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue

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