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“Amazing vacation!” 5 of 5 bubbles
Review of ClubHotel Riu Merengue

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ClubHotel Riu Merengue
Ranked #13 of 41 Hotels in Puerto Plata
Saint John, New Brunswick, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Amazing vacation!”
5 of 5 bubbles Reviewed April 2, 2014

I absolutely loved everything about this place! I was booked into the Merengue Village, however my friends were booked into the Gardens. When a friend mentioned that to the staff, they QUICKLY fixed it and upgraded me to a beautiful room in the Gardens. The best bartender is Speedy Gonzales, love him! :) The food is good, the drinks are good and I couldn't possibly have had a better week. The only thing even slightly lacking was the entertainment... Could have been better.

Room Tip: Go with the Gardens. This way you can enjoy the Bachatta AND the Village. Oceanview rooms are worth...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Kailie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,204 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (753)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 31, 2014

We choose the Riu Merengue as we are fans of the Riu chain. The resort itself was ok. Definitely needs a facelift. There is nothing exceptional about this resort. It is very average. If you are looking for a very clean resort with a nice pool, great beach, good food, hard-working staff, good drinks then this is the place for you. We were looking for a place where would could relax and enjoy the sun. And that is exactly what we did! The message on the beach is a must! Check with Maria, she is VERY professional! The entertainment crew was ok.. A little too pushy for my liking... There is nothing bad about this resort, but nothing exceptional about it either... To be honest, it served the purpose! It was money well spent!

Room Tip: A good idea would be to bring some plug-ins or air fresheners as the rooms have a musty smell.
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  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, NS
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed March 30, 2014 via mobile

We went here when got a deal online. We loved it here. It is a little faded and in need of a facelift but overall nice resort. It's actually 3 resorts in one we stayed at the Merengue Village. It's the quieter part with 2 story buildings all within a 2-3 minute walk to pools, beach and dining. We loved the beach and pool. The staff at the kitchens and actually everywhere were nice and helpful. Each room has AC, that really needs up dating, but works. Each room had 3 - 40 ounce bottles, 3 beer. Pepsi and is stocked every second day. Rooms and grounds were kept very very clean, but a new coat of paint would not hurt. Loads of poolside and nightly events. Checkin was remarkably fast and very organized, other places could learn form here. This area has a small shop but you really need to walk or take the very unreliable shuttle to the other areas to shop.My suggestion, go here for the lower cost and if your wanting a party you can easily walk to the other areas. The buffet was awesome with a great selection, well stocked and a varied of choices everyday.

Stayed February 2014, traveled as a couple
Helpful?
6 Thank Dan-Hfx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Edward Island, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 27, 2014 via mobile

March 17-24, 2014 We absolutely love this resort and the fact that we can use all 3 resorts on site, drinking and eating at all. We love the swim up bar at the Bachata, the beach and pool at both Merengue Garden and Merengue Village. You can have your choice of sun or shade and not usually a problem getting a chair anytime of the day because everyone is mixing it up going from resort to resort. We tip our cleaning ladies with $$, tip the gardeners with Pepsi and gloves, don't forget to tip the gardeners on the beach with some shandy!!! They will appreciate it! We did a catamaran cruise last year with TIP TOP, it was excellent!!! See Simon or Rami, they'll give you a good deal :) we did a safari excursion with Outback this year seen how the people live, plantations and school be sure to take a treat for the little ones. Very comfortable recommending these excursions, you won't be disappointed. The entertainment crew goes beyond to get everyone involved be sure to join them. Mama Candy, Sexy Lucy, Mini Me, Spaghetti, Chicky Monkey and I could on. Don't hesitate, book your trip... You'll have a great time just like we did.

Stayed March 2014, traveled as a couple
Helpful?
3 Thank bourgeois97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed March 27, 2014

Before choosing this resort I read through several reviews here on Tripadvisor and the one thing that seem to stand out was most people reviewing agreed the food was good to excellent. Regrettably I found it to be the most disappointing part of the resort. Being someone who has been to almost 10 different all inclusive resorts in the past 5 years alone gives me a opportunity to compare the quality and variety with other resorts in in places like Mexico, Jamaica and in other parts of the DR and with exception of Cuba coming in as the worst for quality and variety (which was expected and understandable given their circumstances) the Riu Merengue didn't come close to comparing to other resorts of similar size and price. The selection was very repetitive with the same main dish of chicken and pork being served at every lunch and dinner and very little variety in other dishes, main, side or dessert. And with exception of a nice salmon dish being offered on two of the seven days I was there and one evening with a pork rib option which was tuff and not that enjoyable to chew on, the rest of the afternoon and evening meals were... oh look! More of the same chicken and pork! PS, be aware of the burgers, their actually ground pork too.

  • Stayed March 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Perry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shefford, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

for those who like to come here its wonderful the people are so nice in the a.m. & p.m. the bartenders come out to the beach to take drink orders which is pretty nice, for the breakfast and lunch we are allowed to go eat at the other hotels they are both Riu's which is good, the food is delicious so much choice the fish is always good, every night they have a different meat one day is chicken or salmon/ lamb ( which i may add was delicious), beef, ribs lots of choice the a la carte restaurants were very good too. One thing there electrical plug-ins you have to go ask at the reception for an adapter, but if they don't have one right off ask them to reserve one. the beach is beautiful clean always out every morning to clean on the beach and every else on the resort very clean, the food is good its a great hotel! would go back anytime :) and the spa by the beach is wonderful i would just suggest to get it done near the end of the day cause in the a.m. you hear the activities near the pool but worth it!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank sarah l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccles, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed March 26, 2014

My partner and I stayed at the Riu Merengue for two weeks (5th - 19th March). This was our first visit to the Dominican Republic and my first stay at an all inclusive resort. We were a little nervous after reading a number of reviews of the Riu Merengue but we had nothing to worry about as we thoroughly enjoyed our time here.
The resort is a little isolated but is only a twenty minute walk away from the local village or a fifteen minute taxi ride from Puerto Plata. It is situated on a very nice bay surrounded by rather picturesque hills.
We had a friendly and efficient welcome at the reception and were given a room just like we had requested by email a few days before.
The rooms are somewhat dated, the ac and the fridges need updating as they are both very noisy and not very efficient, but the room was comfortable and kept very clean by the daily maid service.
The bars and restaurants are well run by friendly and hardworking staff. The food is not what could be described as "fine dining" but there is plenty of it with a wide range of choices ( my girlfriend is a vegetarian and found plenty to choose from) and it was always available at a reasonable temperature. I really cannot understand some of the negative comments I have seen about the food, it must be that some people are really fussy or need to complain about something.
The resort is kept clean and well maintained by an army of friendly staff who are constantly gardening and cleaning the public areas.
The entertainment staff were extremely hardworking and friendly, but inspite of a great deal of enthusiasm the evening entertainment was very amateur at the best, with the pa system making it impossible to understand anything.
To sum up this is not a five star resort but we had an excellent holiday with plenty of good weather. a nice beach, friendly staff with good service and plenty to do or just chill out at a very reasonable price.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank JonsBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Merengue

Property: ClubHotel Riu Merengue
Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 998
Official Description (provided by the hotel):
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue

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